Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Tri Cities
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Tri Cities we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
Warren Ruiz is amazing. He came in to do water mitigation and was kind thoughtful professional. 100% impressed!
SERVPRO was responsive and really good at handling our water damage problems. Thanks to Victor, Justin, johnsey,Landon, Leo and Megan
Victor was amazing, truly a huge help. He provided top notch customer service, education about our situation, recommendations to help save our tile after a minor flood, and followed up for additional testing. He even went to the crawl space to take measurements to verify the floor was dry. He’s the best, we’re so grateful to him!
We had some water damage to our living room. Steven was amazing and made sure we were well taken care of.
Red & Ezequiel came out late tonight to help us after our basement flooded from a burst pipe in the backyard. They were kind, professional and thorough with their explanations of everything they were doing. They were very reassuring! Thank you so much for all of your help! We are very appreciative!!
Zeke and Johnsey with SERVPRO were super friendly and professional, Explained everything they were doing when asked. They were very respectful to my kids, puppy and property and even helped With clean up and haul off with material that was ruined by the water damage. Good service was what these 2 guys brought today. Appreciate it! Took a lot of stress off my back tonight! Thanks guys!
I recently worked with Warren at SERVPRO and I couldn't be more impressed with their service. From start to finish, Warren was professional, knowledgeable, and incredibly efficient. He arrived promptly and thoroughly assessed the damage before explaining the entire process in detail. SERVPRO used state-of-the-art equipment and their attention to detail ensured that all water damage was addressed, and my home was restored to its original condition. The technicians were courteous, respectful of my property, and took all necessary precautions to ensure safety. SERVPRO’s commitment to customer satisfaction is evident in their exceptional work. I highly recommend their services.
I just recently started working with SERVPRO after a pipe burst and flooded one room in my house two days ago. I have been very happy with the company so far after two visits and can highly recommend using them if you have a similar issue. I was so upset when I first called because of the water soaking the room, but SERVPRO came out within the hour and set up fans and a dehumidifier, and things are drying out - yay!! Juan, Garrett, and Daniel have been so helpful, professional and calming during this ordeal, and they have patiently answered my many questions and explained everything clearly and completely. I feel so much better since all this started! Highly recommend this company!
Working with SERVPRO has been a great experience! Waking up to a lake in our bathroom was not ideal in any way, but working with Production Manager, Victor, and his crew of Daniel, Johnsey, Ezekiel and Garrett, has worked out marvelously. Melissa in the office has been phenomenal as well and has really helped me understand the process and has kept me up to date every step of the way. Thank you for your outstanding service, SERVPRO!
Warren Ruiz is amazing. He came in to do water mitigation and was kind thoughtful professional. 100% impressed!
SERVPRO was responsive and really good at handling our water damage problems. Thanks to Victor, Justin, johnsey,Landon, Leo and Megan
Victor was amazing, truly a huge help. He provided top notch customer service, education about our situation, recommendations to help save our tile after a minor flood, and followed up for additional testing. He even went to the crawl space to take measurements to verify the floor was dry. He’s the best, we’re so grateful to him!
We had some water damage to our living room. Steven was amazing and made sure we were well taken care of.
Red & Ezequiel came out late tonight to help us after our basement flooded from a burst pipe in the backyard. They were kind, professional and thorough with their explanations of everything they were doing. They were very reassuring! Thank you so much for all of your help! We are very appreciative!!
Zeke and Johnsey with SERVPRO were super friendly and professional, Explained everything they were doing when asked. They were very respectful to my kids, puppy and property and even helped With clean up and haul off with material that was ruined by the water damage. Good service was what these 2 guys brought today. Appreciate it! Took a lot of stress off my back tonight! Thanks guys!
I recently worked with Warren at SERVPRO and I couldn't be more impressed with their service. From start to finish, Warren was professional, knowledgeable, and incredibly efficient. He arrived promptly and thoroughly assessed the damage before explaining the entire process in detail. SERVPRO used state-of-the-art equipment and their attention to detail ensured that all water damage was addressed, and my home was restored to its original condition. The technicians were courteous, respectful of my property, and took all necessary precautions to ensure safety. SERVPRO’s commitment to customer satisfaction is evident in their exceptional work. I highly recommend their services.
I just recently started working with SERVPRO after a pipe burst and flooded one room in my house two days ago. I have been very happy with the company so far after two visits and can highly recommend using them if you have a similar issue. I was so upset when I first called because of the water soaking the room, but SERVPRO came out within the hour and set up fans and a dehumidifier, and things are drying out - yay!! Juan, Garrett, and Daniel have been so helpful, professional and calming during this ordeal, and they have patiently answered my many questions and explained everything clearly and completely. I feel so much better since all this started! Highly recommend this company!
Working with SERVPRO has been a great experience! Waking up to a lake in our bathroom was not ideal in any way, but working with Production Manager, Victor, and his crew of Daniel, Johnsey, Ezekiel and Garrett, has worked out marvelously. Melissa in the office has been phenomenal as well and has really helped me understand the process and has kept me up to date every step of the way. Thank you for your outstanding service, SERVPRO!
About Us
SERVPRO of Tri-Cities
At SERVPRO of Tri-Cities, we know that when disaster strikes, you need more than a restoration company—you need a team you can count on. Our local office proudly serves Tri-Cities, Richland, Kennewick, Franklin County, and surrounding communities with fast, reliable restoration and cleaning services. Whether it’s water, fire, mold, or storm damage, we’re here 24/7 to make it “Like it never even happened.”
Our Story
SERVPRO Team Friermuth began in 1992, when Doug Friermuth opened the doors of his very first SERVPRO franchise out of a garage on South Hill in Puyallup, WA. With just one truck and a one-man crew, Doug built his business on hard work, trust, and a commitment to helping his community through life’s toughest moments.
In 2014, Team Friermuth established headquarters in Puyallup, WA, and has been growing ever since! Today, under the leadership of Doug’s son, Kevin Friermuth, we are proud to be a second-generation SERVPRO team with 13 franchise licenses across Washington and Texas. While we’ve grown, our values remain the same: serve our communities with professionalism, compassion, and teamwork.
Why Choose SERVPRO of Tri-Cities?
- 24/7 Emergency Services – Always ready, day or night.
- Trusted Industry Leader – Backed by over 30 years of Team Friermuth experience.
- Certified Professionals – Ongoing IICRC training and advanced restoration technology.
- Faster to Any Size Disaster™ – From single-family homes to large commercial buildings.
Our Services
We provide comprehensive restoration, cleaning, and reconstruction services, including:
- Water, fire, mold, and storm damage restoration
- Commercial restoration and construction
- Specialty cleaning services, including air duct, HVAC, and biohazard cleanup
- Carpet, upholstery, and odor removal services
- Document restoration, board-up, and vandalism cleanup
Our Commitment
No job is too big or too small for our team. From homes to businesses, every project gets the same care and dedication. Our crews bring both technical expertise and a personal touch to every job, ensuring properties are restored quickly, safely, and to the highest standards.
We’re proud to be part of Tri-Cities, Kennewick, Richland, and the greater Franklin County community—and we’re even prouder to have earned the trust of our neighbors for more than three decades.
Certifications:
- IICRC Certified Firm
- Water Damage Restoration Technician (WRT)
- Fire & Smoke Damage Restoration Technician (FSRT)
- Applied Microbial Remediation Technician (AMRT)
- Journeyman Water Restorer (JWR)
- Carpet Repair & Reinstallation Technician (RRT)
- Carpet Cleaning Technician (CCT)
- Odor Control Technician (OCT)
- Upholstery & Fabric Cleaning Technician (UFT)
- Applied Structural Drying Technician (ASD)
- Health and Safety Technician (HST)
- Lead-Based Paint Activities and Renovation (RRRP)
Proudly Serving Tri-Cities, Prosser, Port Kelley, and Nearby Communities
When disaster strikes, SERVPRO of Tri-Cities is here to restore your home or business 24/7. Contact us today for immediate assistance, and let us help you get back to normal as quickly as possible.
Service Areas: Tri-Cities, WA | Kennewick, WA | Richland, WA | Finley, WA | Benton City, WA | West Richland, WA | Prosser, WA | Prt Kelley, WA | South Highlands, WA | Island View, WA | Franklin County, WA
Call SERVPRO of Tri-Cities today for expert restoration services!
