Water Damage Cleanup & Repair
- The #1 Choice in Cleanup and Restoration*
- Providing Residential and Commercial Water Damage Restoration Near You
- Advanced Water Inspection, Extraction, and Drying Equipment
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7
SERVPRO of Oak Park / Ferndale
Service Areas
Need Water Removal or Flood Cleanup?
When the Detroit Microburst Storm hit the Metro Detroit Area SERVPRO of Oak Park/Ferndale helped our local residents and businesses with their water damaged properties. If recent storms have caused flooding or a pipe has burst, our highly trained technicians are ready 24 hours a day, 7 days a week, to respond immediately to flood or water damage at your Oak Park/Ferndale property and surrounding area's. We have the experience expertise, and training to restore your home or business quickly and properly. We use advanced inspection and extraction equipment to find the water and remove it as quickly as possible. Our local technicians will closely monitor and document the drying process to ensure your property is back to normal.
Services We Provide
Residential Water Extraction and Cleanup
Our focus is restoring your affected space to pre-damaged condition. Rest assured, our highly-trained technicians will complete the water removal and cleanup process from beginning to end, helping to ensure it is documented along the way, and dried properly and thoroughly. Our customer-focused professionals will:
- Assess your property's water damage.
- Explain the extent of the water damage and the restoration process so you're able to make an informed decision on how to proceed.
- Use advanced equipment to detect hidden moisture and perform water extraction of any standing water.
- Help ensure your property is clean, dry, and restored to its pre-damaged condition.
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Commercial Water Damage Restoration
When water damage occurs in your commercial property, be it a small business, warehouse, high-rise building, or other industrial space, the destruction can be devastating. Not only is your business damaged, but operations may stop, causing a disruption in production and revenue, as well as inconveniencing or causing possible safety concerns for your customers and employees. No matter the size or source of the commercial job, from floods to broken pipes, our team of professionals is ready to respond to your call.
Industries Serviced:
- Retail - Educational Facilities
- Healthcare - Property Management
- Hospitality - Food Service
SERVPRO of Oak Park / Ferndale is Always Near You for Water Damage Restoration Service
Highly Trained Restoration Specialists
Customer Care
Our professionals care about you and your property and want to help you get your property back to pre-loss condition after you have water damage to your home or business.
#1 in the Cleanup and Restoration Industry*
Easier Insurance Claims Process
We will help you navigate the insurance claims process and coordinate the necessary paperwork for a quicker, easier experience.
What our
customers are saying
dina spampinato
3 reviews
23 hours ago NEW
Positive: Professionalism, Punctuality, Quality, Responsiveness
Mike and Josh were friendly, communicative, and thorough.
Service: Mold cleaning
Danielle Marie
Positive: Professionalism, Punctuality, Responsiveness
Mike and Josh were awesome! We had a really bad basement flood. They were always on time, professional, and kind! Definitely recommended their work!!
Services: Water damage-related mold removal, Water damage-related cleanup & repair, Sewage cleanup
August 26, 2021
SERVPRO of Oak Park/Ferndale
825 Orchard Street
Ferndale, MI 48220
Dear Carrie Fanelli,
This thank you email message, also intended as an appreciation email, is expressing my sincere appreciation for the outstanding services rendered at my home for water and flood damage during the week of August 17, 2021. I was in desperate need of emergency water damage cleanup services for removal of water from wet carpeting and other water damage mishaps in my finished basement. Your company responded quickly with trained and certified technicians to begin water extraction, structural dry-down and mold remediation and restoration to reduce the water damage and help restore my peace of mind.
I sincerely appreciate your efficient, gracious customer service, the level of detail and accountability demonstrated to my project, and just the way you conduct business as a whole. I was extremely pleased with the professional manner of your Water Damage Specialist team. Awesome. Over my 40 or so years in business, I have come to recognize and appreciate the characteristics that make employees exceptional such as friendly, supportive, responsibility, courtesy, honesty, good manners and respect and I consider your team exceptional with a little something extra.
Thank you once again for the quality of service provided by your company. I will highly recommend SERVPRO at the Oak Park/Ferndale location to other companies and contacts and friends.
Sincerely,
Zelma
We were fortunate to have SERVPRO on our side during the June 26th sewer drain back up! We had just renovated out basement and lost everything! The crew that came out was extremely knowledgeable and professional! The worked long hours to remove our flooring, cut drywall, test and cut plaster, sanitize and dry out our basement. They were punctual, patient and very easy to work with! I highly recommend SERVPRO! Our team of Dan, Brennan and Gino were amazing and I cannot thank these guys enough! The owner Carrie is outstanding! I appreciate everything you did for us during the disaster!
"They were professional and explained everything they were doing during the service call appointment"
Lauren Falzone
3 reviews
17 hours ago NEW
Positive: Professionalism, Punctuality, Quality, Responsiveness
Very professional and patient while waiting for insurance to get approved. The team was great at keeping me up to date on what was going on. Would definitely recommend!
Service: Water damage-related cleanup & repair
Hugh was a pleasure to work with. His team was professional, courteous, knowledgeable, flexible, and really took the time to make my wife and our home feel very comfortable. They did a great job resolving the issues and mitigating the damage in the time that was allowed. I would highly recommend Hugh and his team to anyone.
Jan Sabo
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
All the workers were very professional efficient quick moving clean knew exactly what they were doing took care of the problem removed the mold had no dust in my place basement whatsoever use the machines to keep it all dust free they did everything they said they were going to do very happy I highly recommend this place. From the owners to the workers they're all very nice very professional very helpful. I
would use this company again with no hesitation.
Service: Water damage-related cleanup & repair
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
10/10. Highly recommend! Recently, I had two water leaks a month apart and SERVPRO saved my bamboo floor – and my sanity. Both times, the water saturated the same area and leaked through the basement ceiling. The fact that the floor survived two floods is a testament to SERVPRO's restoration expertise and customer care. I cannot say enough great things about Mike B, Eric, Hugh, Carrie and everyone else that helped me. From the first phone call to the final walk through, they were kind, communicative and professional every step the way. They also made the insurance claim process a breeze. Thank you SERVPRO for treating my home as if it were your own – and for making a stressful situation as worry-free as can be. You're truly the best of the best.
Services: Flooring, Flood restoration, Water damage-related cleanup & repair
dina spampinato
3 reviews
23 hours ago NEW
Positive: Professionalism, Punctuality, Quality, Responsiveness
Mike and Josh were friendly, communicative, and thorough.
Service: Mold cleaning
Danielle Marie
Positive: Professionalism, Punctuality, Responsiveness
Mike and Josh were awesome! We had a really bad basement flood. They were always on time, professional, and kind! Definitely recommended their work!!
Services: Water damage-related mold removal, Water damage-related cleanup & repair, Sewage cleanup
August 26, 2021
SERVPRO of Oak Park/Ferndale
825 Orchard Street
Ferndale, MI 48220
Dear Carrie Fanelli,
This thank you email message, also intended as an appreciation email, is expressing my sincere appreciation for the outstanding services rendered at my home for water and flood damage during the week of August 17, 2021. I was in desperate need of emergency water damage cleanup services for removal of water from wet carpeting and other water damage mishaps in my finished basement. Your company responded quickly with trained and certified technicians to begin water extraction, structural dry-down and mold remediation and restoration to reduce the water damage and help restore my peace of mind.
I sincerely appreciate your efficient, gracious customer service, the level of detail and accountability demonstrated to my project, and just the way you conduct business as a whole. I was extremely pleased with the professional manner of your Water Damage Specialist team. Awesome. Over my 40 or so years in business, I have come to recognize and appreciate the characteristics that make employees exceptional such as friendly, supportive, responsibility, courtesy, honesty, good manners and respect and I consider your team exceptional with a little something extra.
Thank you once again for the quality of service provided by your company. I will highly recommend SERVPRO at the Oak Park/Ferndale location to other companies and contacts and friends.
Sincerely,
Zelma
We were fortunate to have SERVPRO on our side during the June 26th sewer drain back up! We had just renovated out basement and lost everything! The crew that came out was extremely knowledgeable and professional! The worked long hours to remove our flooring, cut drywall, test and cut plaster, sanitize and dry out our basement. They were punctual, patient and very easy to work with! I highly recommend SERVPRO! Our team of Dan, Brennan and Gino were amazing and I cannot thank these guys enough! The owner Carrie is outstanding! I appreciate everything you did for us during the disaster!
"They were professional and explained everything they were doing during the service call appointment"
Lauren Falzone
3 reviews
17 hours ago NEW
Positive: Professionalism, Punctuality, Quality, Responsiveness
Very professional and patient while waiting for insurance to get approved. The team was great at keeping me up to date on what was going on. Would definitely recommend!
Service: Water damage-related cleanup & repair
Hugh was a pleasure to work with. His team was professional, courteous, knowledgeable, flexible, and really took the time to make my wife and our home feel very comfortable. They did a great job resolving the issues and mitigating the damage in the time that was allowed. I would highly recommend Hugh and his team to anyone.
Jan Sabo
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
All the workers were very professional efficient quick moving clean knew exactly what they were doing took care of the problem removed the mold had no dust in my place basement whatsoever use the machines to keep it all dust free they did everything they said they were going to do very happy I highly recommend this place. From the owners to the workers they're all very nice very professional very helpful. I
would use this company again with no hesitation.
Service: Water damage-related cleanup & repair
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
10/10. Highly recommend! Recently, I had two water leaks a month apart and SERVPRO saved my bamboo floor – and my sanity. Both times, the water saturated the same area and leaked through the basement ceiling. The fact that the floor survived two floods is a testament to SERVPRO's restoration expertise and customer care. I cannot say enough great things about Mike B, Eric, Hugh, Carrie and everyone else that helped me. From the first phone call to the final walk through, they were kind, communicative and professional every step the way. They also made the insurance claim process a breeze. Thank you SERVPRO for treating my home as if it were your own – and for making a stressful situation as worry-free as can be. You're truly the best of the best.
Services: Flooring, Flood restoration, Water damage-related cleanup & repair
About Us
SERVPRO of Oak Park/Ferndale has been family owned and operated since 2009. Active in the community and holding memberships with numerous organizations such as Ferndale, Berkley, and Royal Oak Chambers of Commerce. Carrie Fanelli is passionate about providing you with 100% customer satisfaction and earns repeat business from every customer. Paul Fanelli's 30 years of construction experience brings immeasurable value to the SERVPRO team.
SERVPRO of Oak Park/Ferndale specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Oak Park/Ferndale can also mitigate mold and mildew from your home or business.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Oak Park/Ferndale.
If you would like to schedule service for your home or business, please call today! (248) 246-0790
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
