About Us
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SERVPRO of The Southtowns
About Us
SERVPRO of The Southtowns understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
Lyn and Thom Braun are the proud owners of SERVPRO of The Southtowns where they work in the business everyday. Thom’s background is in home building, he enjoys golf and water sports. Lyn’s background is in management, she enjoys college football, art and live theater.
SERVPRO of The Southtowns specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of The Southtowns can also mitigate mold and mildew from your home or business.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of The Southtowns.
If you would like to schedule service for your home or business, please call today!
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
Our Promise and Everyday Practice:
- We will always….
- answer the phone, even at 2 am on a Saturday
- respond to any fire, water, mold, or biohazard emergency
- be onsite in less then 4 hours
- be fair and honest
- work with the insurance adjuster to reach the best outcome for the insured
- adhere to all local and national restoration best practices
- carry liability insurance well above industry standards
Service Area
Certifications
- ECTP - Employee Certification Training Program
- FSRT - Fire & Smoke Damage Restoration Technician
- AMRT - Applied Microbial Remediation Technician
- WRT - Water Damage Restoration Technician
- ASD - Applied Structural Drying Technician
- RRRP - Lead-Based Paint Activities and Renovation
Awards
- Buffalo Niagara Business Ethics Award
- BOMA Buffalo Vendor of the Year
Affiliations
- Hamburg Chamber of Commerce
- Building Owners and Managers Association of Buffalo
- Western New York Insurance Association
- Buffalo Claims Association
- Insurance Women of Buffalo
What our
customers are saying
"I would recommend this SERVPRO office to anyone in need of their services. We were out of town for much of the work. We were kept informed of the entire process, when to expect completion and had all our questions answered in a very timely manner. All in all, it was an excellent experience for an unfortunate occurrence."
"Your crew lived up to the adjuster's statements. They were excellent, polite and wonderful to work with. I couldn't be happier!"
All who came to our assistance were very understanding of our needs and were all very friendly and courtesy.
Our cleaners did an amazing job with our home and made us feel like nothing ever happened! They were extremely polite and worked amazingly! :)
Everything is clean and beautiful and very nicely done! Love it!! Your employees were great!!
"I was pleased that SERVPRO came when I asked and worked with my work schedule. Thank you so much."
"The most professional and highest quality work done on/in our home. And it's being compared to work of VERY good contractors!"
"I am very impressed with your crew. They were polite, professional and great. Great job"
"The guys were very nice and super friendly. My 3 year old is going to miss having them around."
"I would recommend this SERVPRO office to anyone in need of their services. We were out of town for much of the work. We were kept informed of the entire process, when to expect completion and had all our questions answered in a very timely manner. All in all, it was an excellent experience for an unfortunate occurrence."
"Your crew lived up to the adjuster's statements. They were excellent, polite and wonderful to work with. I couldn't be happier!"
All who came to our assistance were very understanding of our needs and were all very friendly and courtesy.
Our cleaners did an amazing job with our home and made us feel like nothing ever happened! They were extremely polite and worked amazingly! :)
Everything is clean and beautiful and very nicely done! Love it!! Your employees were great!!
"I was pleased that SERVPRO came when I asked and worked with my work schedule. Thank you so much."
"The most professional and highest quality work done on/in our home. And it's being compared to work of VERY good contractors!"
"I am very impressed with your crew. They were polite, professional and great. Great job"
"The guys were very nice and super friendly. My 3 year old is going to miss having them around."