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SERVPRO of Bay County

Address

1403 Florida Avenue
Panama City, FL 32401

Service Area

Panama City, FL | Lynn Haven, FL | Callaway, FL | Upper Grand Lagoon, FL | Bideawee Beach, FL | Carillon Beach, FL | Southport, FL | Springfield, FL | Parker, FL | Laguna Beach, FL | Biltmore Beach, FL | Lower Grand Lagoon, FL | Tyndall Air Force Base, FL | Mexico Beach, FL | Panama City Beach, FL | Youngstown, FL | Fountain, FL

Here to Help® 24/7

SERVPRO of Bay County

(850) 785-1077
Leave us a review
(850) 785-1077

About Us

About Us

Serving the Panhandle of Florida since 1989, SERVPRO of Bay County offers a variety of fire, water, mold, storm, and biohazard Clean-Up and Restoration Services.  Owner Kyle Carter and the SERVPRO of Bay County team are proud to serve our community in times of disaster and need.  We understand the stress and worry that come along with property damages, and strive to help make it "Like it never even happened."

Through the use of proven industry standards and techniques, exceptional customer service, and dedication to detail in the work we perform, SERVPRO of Bay County has continued to grow throughout the years, earning the distinction of being a top-20 SERVPRO franchise in 2019.  With our continued growth we now employ over 30 full time employees, and have grown our Large Loss and Storm Response teams, allowing us to serve more people throughout the country in their time of need.

Our Experience and Training

Our team has extensive industry training, including multiple IICRC Certifications, ongoing training within our corporate structure, and multiple years of experience in the field.  We are also a licensed general contractor, offering a full line of reconstruction services for your property.  With over 1,700 SERVPRO franchises nationwide, SERVPRO of Bay County is a member of an extensive network that has the resources, knowledge, and training to handle any job, no matter the size.  Our Certifications Include:

  • Applied Structural Drying
  • Commercial Drying Specialist
  • Fire and Smoke Damage Restoration
  • Water Damage Restoration
  • Applied Microbial Remediation

Community Involvement

SERVPRO of Bay County is proud to be a member of multiple community organizations, including the Bay County Chamber of Commerce, Panama City Beach Chamber of Commerce, and the North Gulf Coast Chapter of Community Associations Institute (CAI).  As a locally owned and operated franchise, many members of our team are also involved in local volunteer and charity organizations.  We take great pride in working within our community and providing the best possible experience for our customers in their time of need.  

When water, fire, or mold damages occur and your home or business, know that SERVPRO of Bay County is Here to Help.  To learn more about our organization or services, please give us a call at 850-785-1077.  Our team is available 24/7/365 for property damage emergencies, and we look forward to being of service.  

Services We Provide

Additional Services

WHY CHOOSE SERVPRO?

Faster to any size disaster

We have more than 2,100 locations nationwide serving 97% of all US zip codes within two hours.

Available 24/7

An emergency can happen at any time, and we are ready to take your call, day or night.

#1 in the cleanup and restoration industry

We’re a trusted leader in the restoration industry.

Highly-trained professionals with more than 50 years of experience

We’ve earned the reputation as #1 in the cleanup and restoration industry and specialize in fire and water damage, specialty cleaning, mold, and so much more.

What our
customers are saying

Ryan and David were very nice and alleviated any stress and mess in a timely manner.

Jessica W.
Panama City

These guys are very professional. I am extremely happy with their work!

Carla D.
Panama City

I found my refrigerator had leaked and called SERVPRO. They sent a team out very quick! Eli and Ryan came out today to help prevent further damage and start the drying process on my home. This is my 3rd experience with mitigation (1st with SERVPRO) and it was also the best! They listened to my concerns and answered all my questions. Even added another fan to ease my mind. They secured every cord and left my kitchen functional! Not feeling displaced while this equipment is here, is very comforting. I’ll recommend the company to anyone in the future who find themselves in this situation.

Adrianna P.
Panama City

Excellent customer service. Excellent response time. Excellent communication. Work performed was top notch. For an unexpected, unfortunate circumstance, they made everything as simple and smooth as possible!

Amanda L.
Panama City

Been through hell and back with another SERVPRO project manager, but am safe to say that Lee Pope really saved our kitchen. He is kind, responsive, does his job perfectly, makes sure stuff gets done. I would recommend him for any of your projects, the way he saved our mess and really made us trust him. This man deserves a biiiiig raise!

Sarah
Panama City

I’d like to give a shout out to Ryan and David Sr. From the SERVPRO Team. They were very kind and helpful. Very easy to work with, would definitely recommend.

Lynn G.
Panama City

Had a slab leak under my master bedroom floor. I called SERVPRO and they sent Ryan, C and David out the next morning. Great guys and very professional. They set all of their equipment up to mitigate the water damage. As someone in the insurance industry, SERVPRO of Bay County is always a first call for us. Thank you Ryan, C and David.

Lee W.
Panama City

I would like to take this time to give a shout out to Ryan, David Senior, and C for their expertise and knowledge of their work. They have gone beyond the call of duty to keep me informed of the damage in my condo and what can be done. if they are going to be late, they give me a text message and help work things out with me, especially when I have doctors appointments. I highly recommend these guys be knowledge for all their expertise. May God bless each and every one of them

Nell T.
Panama City

Dusty and Anthony were extremely good at what they do, they were very friendly and knowledgeable. Showed me what they did and explained things so I could understand.

Rick
Panama City

Ryan and David were very nice and alleviated any stress and mess in a timely manner.

Jessica W.
Panama City

These guys are very professional. I am extremely happy with their work!

Carla D.
Panama City

I found my refrigerator had leaked and called SERVPRO. They sent a team out very quick! Eli and Ryan came out today to help prevent further damage and start the drying process on my home. This is my 3rd experience with mitigation (1st with SERVPRO) and it was also the best! They listened to my concerns and answered all my questions. Even added another fan to ease my mind. They secured every cord and left my kitchen functional! Not feeling displaced while this equipment is here, is very comforting. I’ll recommend the company to anyone in the future who find themselves in this situation.

Adrianna P.
Panama City

Excellent customer service. Excellent response time. Excellent communication. Work performed was top notch. For an unexpected, unfortunate circumstance, they made everything as simple and smooth as possible!

Amanda L.
Panama City

Been through hell and back with another SERVPRO project manager, but am safe to say that Lee Pope really saved our kitchen. He is kind, responsive, does his job perfectly, makes sure stuff gets done. I would recommend him for any of your projects, the way he saved our mess and really made us trust him. This man deserves a biiiiig raise!

Sarah
Panama City

I’d like to give a shout out to Ryan and David Sr. From the SERVPRO Team. They were very kind and helpful. Very easy to work with, would definitely recommend.

Lynn G.
Panama City

Had a slab leak under my master bedroom floor. I called SERVPRO and they sent Ryan, C and David out the next morning. Great guys and very professional. They set all of their equipment up to mitigate the water damage. As someone in the insurance industry, SERVPRO of Bay County is always a first call for us. Thank you Ryan, C and David.

Lee W.
Panama City

I would like to take this time to give a shout out to Ryan, David Senior, and C for their expertise and knowledge of their work. They have gone beyond the call of duty to keep me informed of the damage in my condo and what can be done. if they are going to be late, they give me a text message and help work things out with me, especially when I have doctors appointments. I highly recommend these guys be knowledge for all their expertise. May God bless each and every one of them

Nell T.
Panama City

Dusty and Anthony were extremely good at what they do, they were very friendly and knowledgeable. Showed me what they did and explained things so I could understand.

Rick
Panama City

About Us

About Us

Serving the Panhandle of Florida since 1989, SERVPRO of Bay County offers a variety of fire, water, mold, storm, and biohazard Clean-Up and Restoration Services.  Owner Kyle Carter and the SERVPRO of Bay County team are proud to serve our community in times of disaster and need.  We understand the stress and worry that come along with property damages, and strive to help make it "Like it never even happened."

Through the use of proven industry standards and techniques, exceptional customer service, and dedication to detail in the work we perform, SERVPRO of Bay County has continued to grow throughout the years, earning the distinction of being a top-20 SERVPRO franchise in 2019.  With our continued growth we now employ over 30 full time employees, and have grown our Large Loss and Storm Response teams, allowing us to serve more people throughout the country in their time of need.

Our Experience and Training

Our team has extensive industry training, including multiple IICRC Certifications, ongoing training within our corporate structure, and multiple years of experience in the field.  We are also a licensed general contractor, offering a full line of reconstruction services for your property.  With over 1,700 SERVPRO franchises nationwide, SERVPRO of Bay County is a member of an extensive network that has the resources, knowledge, and training to handle any job, no matter the size.  Our Certifications Include:

  • Applied Structural Drying
  • Commercial Drying Specialist
  • Fire and Smoke Damage Restoration
  • Water Damage Restoration
  • Applied Microbial Remediation

Community Involvement

SERVPRO of Bay County is proud to be a member of multiple community organizations, including the Bay County Chamber of Commerce, Panama City Beach Chamber of Commerce, and the North Gulf Coast Chapter of Community Associations Institute (CAI).  As a locally owned and operated franchise, many members of our team are also involved in local volunteer and charity organizations.  We take great pride in working within our community and providing the best possible experience for our customers in their time of need.  

When water, fire, or mold damages occur and your home or business, know that SERVPRO of Bay County is Here to Help.  To learn more about our organization or services, please give us a call at 850-785-1077.  Our team is available 24/7/365 for property damage emergencies, and we look forward to being of service.  

Read More
Benjamin Kyle Carter
Benjamin Kyle Carter
Owner of SERVPRO of Bay County

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.