About Us
Here to Help® 24/7
SERVPRO of Bay County
About Us
About Us
Serving the Panhandle of Florida since 1989, SERVPRO of Bay County offers a variety of fire, water, mold, storm, and biohazard Clean-Up and Restoration Services. Owner Kyle Carter and the SERVPRO of Bay County team are proud to serve our community in times of disaster and need. We understand the stress and worry that come along with property damages, and strive to help make it "Like it never even happened."
Through the use of proven industry standards and techniques, exceptional customer service, and dedication to detail in the work we perform, SERVPRO of Bay County has continued to grow throughout the years, earning the distinction of being a top-20 SERVPRO franchise in 2019. With our continued growth we now employ over 30 full time employees, and have grown our Large Loss and Storm Response teams, allowing us to serve more people throughout the country in their time of need.
Our Experience and Training
Our team has extensive industry training, including multiple IICRC Certifications, ongoing training within our corporate structure, and multiple years of experience in the field. We are also a licensed general contractor, offering a full line of reconstruction services for your property. With over 1,700 SERVPRO franchises nationwide, SERVPRO of Bay County is a member of an extensive network that has the resources, knowledge, and training to handle any job, no matter the size. Our Certifications Include:
- Applied Structural Drying
- Commercial Drying Specialist
- Fire and Smoke Damage Restoration
- Water Damage Restoration
- Applied Microbial Remediation
Community Involvement
SERVPRO of Bay County is proud to be a member of multiple community organizations, including the Bay County Chamber of Commerce, Panama City Beach Chamber of Commerce, and the North Gulf Coast Chapter of Community Associations Institute (CAI). As a locally owned and operated franchise, many members of our team are also involved in local volunteer and charity organizations. We take great pride in working within our community and providing the best possible experience for our customers in their time of need.
When water, fire, or mold damages occur and your home or business, know that SERVPRO of Bay County is Here to Help. To learn more about our organization or services, please give us a call at 850-785-1077. Our team is available 24/7/365 for property damage emergencies, and we look forward to being of service.
Service Area
Certifications
- IICRC Certified Firm
- FSRT - Fire & Smoke Damage Restoration Technician
- ECTP - Employee Certification Training Program
- AMRT - Applied Microbial Remediation Technician
- RRRP - Lead-Based Paint Activities and Renovation
- OSHA - Other Training
- WRT - Water Damage Restoration Technician
- ASD - Applied Structural Drying Technician
Licenses
- General Contractor License: CGC1524046
- Mold Remediation: MRSR237
Payment Info
The following cards are accepted:Awards
- SERVPRO Industries Chairman's Silver
- SERVPRO Industries Chairman's Bronze
- Better Business Bureau of Northwest Florida Torch Award for Ethics
- SERVPRO Industries Heritage Silver
- SERVPRO Industries Chairman's Platinum
- SERVPRO Industries Legacy Platinum
- SERVPRO Industries Founder's Silver
Affiliations
- Community Associations Institute (CAI)
- Bay Building Industries Association (BBIA)
- Institute of Inspection, Cleaning and Restoration Certification (IICRC) Certified Firm
- Bay County Chamber of Commerce
- Panama City Beach Chamber of Commerce
- Society For Human Resource Management (SHRM)
What our
customers are saying
Ryan and David were very nice and alleviated any stress and mess in a timely manner.
These guys are very professional. I am extremely happy with their work!
I found my refrigerator had leaked and called SERVPRO. They sent a team out very quick! Eli and Ryan came out today to help prevent further damage and start the drying process on my home. This is my 3rd experience with mitigation (1st with SERVPRO) and it was also the best! They listened to my concerns and answered all my questions. Even added another fan to ease my mind. They secured every cord and left my kitchen functional! Not feeling displaced while this equipment is here, is very comforting. I’ll recommend the company to anyone in the future who find themselves in this situation.
Excellent customer service. Excellent response time. Excellent communication. Work performed was top notch. For an unexpected, unfortunate circumstance, they made everything as simple and smooth as possible!
Been through hell and back with another SERVPRO project manager, but am safe to say that Lee Pope really saved our kitchen. He is kind, responsive, does his job perfectly, makes sure stuff gets done. I would recommend him for any of your projects, the way he saved our mess and really made us trust him. This man deserves a biiiiig raise!
I’d like to give a shout out to Ryan and David Sr. From the SERVPRO Team. They were very kind and helpful. Very easy to work with, would definitely recommend.
Had a slab leak under my master bedroom floor. I called SERVPRO and they sent Ryan, C and David out the next morning. Great guys and very professional. They set all of their equipment up to mitigate the water damage. As someone in the insurance industry, SERVPRO of Bay County is always a first call for us. Thank you Ryan, C and David.
I would like to take this time to give a shout out to Ryan, David Senior, and C for their expertise and knowledge of their work. They have gone beyond the call of duty to keep me informed of the damage in my condo and what can be done. if they are going to be late, they give me a text message and help work things out with me, especially when I have doctors appointments. I highly recommend these guys be knowledge for all their expertise. May God bless each and every one of them
Dusty and Anthony were extremely good at what they do, they were very friendly and knowledgeable. Showed me what they did and explained things so I could understand.
Ryan and David were very nice and alleviated any stress and mess in a timely manner.
These guys are very professional. I am extremely happy with their work!
I found my refrigerator had leaked and called SERVPRO. They sent a team out very quick! Eli and Ryan came out today to help prevent further damage and start the drying process on my home. This is my 3rd experience with mitigation (1st with SERVPRO) and it was also the best! They listened to my concerns and answered all my questions. Even added another fan to ease my mind. They secured every cord and left my kitchen functional! Not feeling displaced while this equipment is here, is very comforting. I’ll recommend the company to anyone in the future who find themselves in this situation.
Excellent customer service. Excellent response time. Excellent communication. Work performed was top notch. For an unexpected, unfortunate circumstance, they made everything as simple and smooth as possible!
Been through hell and back with another SERVPRO project manager, but am safe to say that Lee Pope really saved our kitchen. He is kind, responsive, does his job perfectly, makes sure stuff gets done. I would recommend him for any of your projects, the way he saved our mess and really made us trust him. This man deserves a biiiiig raise!
I’d like to give a shout out to Ryan and David Sr. From the SERVPRO Team. They were very kind and helpful. Very easy to work with, would definitely recommend.
Had a slab leak under my master bedroom floor. I called SERVPRO and they sent Ryan, C and David out the next morning. Great guys and very professional. They set all of their equipment up to mitigate the water damage. As someone in the insurance industry, SERVPRO of Bay County is always a first call for us. Thank you Ryan, C and David.
I would like to take this time to give a shout out to Ryan, David Senior, and C for their expertise and knowledge of their work. They have gone beyond the call of duty to keep me informed of the damage in my condo and what can be done. if they are going to be late, they give me a text message and help work things out with me, especially when I have doctors appointments. I highly recommend these guys be knowledge for all their expertise. May God bless each and every one of them
Dusty and Anthony were extremely good at what they do, they were very friendly and knowledgeable. Showed me what they did and explained things so I could understand.