Water Damage Cleanup & Repair

I was extremely impressed and satisfied with SERVPRO, especially Nora and Jessie. Job well done.

Everyone that was involved with us was clean and responsive and courteous of our situation The office kept us informed and we were very impressed with the whole operation.

Marc came out for an emergency sewage leak within an hour of receiving the phone call. Very friendly, extremely knowledgeable. Great customer service. They came to the premises on a national holiday to sort this out for us. It was resolved same day. They also helped us fill out the paperwork to file the claim with the city. Can't recommend highly enough.

SERVPRO of Encino/Sherman Oaks was much help to me in during the water damage that entered into my home. Without their helpful office staff, and high trained technicians I would have been completely lost. I am impressed with the level of service and could not have asked for better. 

SERVPRO was the first company to arrive and tend to our moisture problems from the water damage we suffered in our home. SERVPRO Encino/Sherman Oaks was one of the companies that Mercury Insurance recommended, we are grateful for their recommendation. They were extremely professional, very educated in the step by step process that occurs, attentive, and polite. We would definitely recommend this company to our friends and family.

SERVPRO did remediation work for us following water damage from a leaking pipe under the house. The work involved drying out and cleaning the crawl space under the house as well as multiple areas inside. The staff was thorough in first checking all areas to assess what needed to be done. They were careful when moving our items to clear areas for work and put up lots of plastic tenting so that dust and debris were contained. Overall, they did their best to minimize disruption and make space still safe and livable for us during the repair work. SERVPRO was prompt in contacting me and coming out right away to start work, accommodated our schedules, showed up on time each day, and kept us updated throughout the process. Everyone we dealt with at SERVPRO was professional, courteous, and knowledgeable.

The SERVPRO team was absolutely amazing! They handled everything from the drying of my home and making sure there is no mold to the repairs that were needed afterward. They worked with my insurance company and were very transparent with all the necessary work. The adjuster at first was a bit aggressive, but after SERVPRO documented and explained the protocols, we earned their trust. Can't recommend them enough!

Oh man. About 2 weeks ago I realized that a tank of water which we kept on the floor had a tiny leak and slowly, the water did significant damage to our wooden floors. I was crushed. A family member recommended these guys after they cleaned his worksite (COVID-related). I looked at the pictures on their site and was a bit skeptical. Do I really need 20 people with hazmat suits in our house?! Well, 2 technicians showed up. They were wearing masks and clearly highly mindful of the pandemic (which relieved my wife). They quickly assessed the degree of damage. Checked for evidence of water damage within the floor and walls. Gave us a clear understanding of what to do next! Very fast, professional service. Special shout out to Genna, Alan, and Manny!

This team was the very definition of what professionalism is supposed to be, if not more. They were meticulous and did not leave a single stone un-turned, they were knowledgeable and did their jobs while respecting me, my time and space, and the property itself. They treated me as more than just a client. 

I was extremely impressed and satisfied with SERVPRO, especially Nora and Jessie. Job well done.

Everyone that was involved with us was clean and responsive and courteous of our situation The office kept us informed and we were very impressed with the whole operation.