Storm Damage Restoration

I had flooding on my patio and my carpet in the house was getting wet. Marc Sallin came over  on a Sunday even though it was his day off. While SERVPRO doesn't stop the water, just cleans up after it, he was able to identify the problem and advise me what to do. Fortunately it wasn't as serious as I feared. He was the best! I would recommend him highly and would definitely use him again if the need arises.

Our roof was leaking and we couldn't find an emergency roofer in our time of need. We called SERVPRO with hopes that they would be able to help and they were able to come out when the rain died and tarp our roof. It was quick and easy and stopped any more rain from coming into our home. Thankfully we didn't experience much water damage or else I would have used them for their water emergency services as well. 

SERVPRO did remediation work for us following water damage from a leaking pipe under the house. The work involved drying out and cleaning the crawl space under the house as well as multiple areas inside. The staff was thorough in first checking all areas to assess what needed to be done. They were careful when moving our items to clear areas for work and put up lots of plastic tenting so that dust and debris were contained. Overall, they did their best to minimize disruption and make space still safe and livable for us during the repair work. SERVPRO was prompt in contacting me and coming out right away to start work, accommodated our schedules, showed up on time each day, and kept us updated throughout the process. Everyone we dealt with at SERVPRO was professional, courteous, and knowledgeable.

The SERVPRO team was absolutely amazing! They handled everything from the drying of my home and making sure there is no mold to the repairs that were needed afterward. They worked with my insurance company and were very transparent with all the necessary work. The adjuster at first was a bit aggressive, but after SERVPRO documented and explained the protocols, we earned their trust. Can't recommend them enough!

Oh man. About 2 weeks ago I realized that a tank of water which we kept on the floor had a tiny leak and slowly, the water did significant damage to our wooden floors. I was crushed. A family member recommended these guys after they cleaned his worksite (COVID-related). I looked at the pictures on their site and was a bit skeptical. Do I really need 20 people with hazmat suits in our house?! Well, 2 technicians showed up. They were wearing masks and clearly highly mindful of the pandemic (which relieved my wife). They quickly assessed the degree of damage. Checked for evidence of water damage within the floor and walls. Gave us a clear understanding of what to do next! Very fast, professional service. Special shout out to Genna, Alan, and Manny!

After unexpected rains the large tree in our backyard fell over and took out our pool fence. When everything calmed down we called SERVPRO out to the scene and they were able to remove the tree and set up a temporary fence all within the same day. We couldn't believe how quickly the process was! I was able to talk with some of the technicians about some of the other services they offer and if I ever have the need for them again I won't waste any time getting in contact with SERVPRO of Encino/Sherman Oaks. 

I really can't say enough.. Wow!! I am so glad I don't have water damage a lot but if I do again.. This SERVPRO is great! Our house flooded after crazy rains, Bernice and her team were amazing to work with. Thorough and clear in explaining how and why they did what they did. They documented well and worked with the Insurance company, providing them with clear outlined status reports.

The roof on my house began leaking during a massive rain storm, I called SERVPRO late in the evening and they arrived shortly after to aid me. They were able to cover the roof and begin work immediately to stop any further damage. I was very impressed and will be recommending them to friends and family. 

SERVPRO was very professional, prompt, and polite. I am very impressed with the level of service and could not have asked for better service. They were there for me in my time of need.

I had flooding on my patio and my carpet in the house was getting wet. Marc Sallin came over  on a Sunday even though it was his day off. While SERVPRO doesn't stop the water, just cleans up after it, he was able to identify the problem and advise me what to do. Fortunately it wasn't as serious as I feared. He was the best! I would recommend him highly and would definitely use him again if the need arises.

Our roof was leaking and we couldn't find an emergency roofer in our time of need. We called SERVPRO with hopes that they would be able to help and they were able to come out when the rain died and tarp our roof. It was quick and easy and stopped any more rain from coming into our home. Thankfully we didn't experience much water damage or else I would have used them for their water emergency services as well.