Fire Damage Restoration

When I had a fire at my home in Encino, I called SERVPRO and they came out and put us at ease from the first day. They started the process immediately and dealt with our insurance company to make sure everything they were doing was documented and covered. All in all it was a very pleasant experience during a difficult time. 

I want to compliment SERVPRO Encino/Sherman Oaks on their recent handling of my fire claim. SERVPRO did a wonderful job of handling the work from start to finish, the communication to us was great and all work was professional. They responded quickly and this helped minimize potential further damage to our home. Overall, we found the staff to be extremely efficient from beginning to end. Based on our experience, if we ever had another claim we would use them, but we will of course refer them to friends and family. 

When we had an employee in our office test positive for COVID-19 everyone was freaking out.  I called SERVPRO and Genna took the time to explain the disinfecting/sanitization process and explained the entire process their team goes through.  He mentioned a lot of high-profile accounts that have used their services, and what is done during their certification process.  They were even able to arrive a few hours after I called them. They had 4 SERVPRO staff members in full PPE onsite disinfecting our office space the same day. The full report, and testing that was provided put our staff at ease. If we were to experience any type of emergency I know exactly who to call in the future!

Alan, upon finishing with your Simi Valley Team with my ordeal, I can’t say enough good things about Adam Fox and his crew in Simi. They were outstanding from the start. Adam does a great job in leading and guiding his group and is “hands-on.” This says a lot about his character. His demeanor is cool, calm, and very professional.

You have a great guy there in Adam and his people; you are lucky to have them.

I appreciate your leadership and advice for me from the beginning to understand the process and system to make my experience as best as possible.

The team packed me up a week or so ago, and I am writing a check to pay you off for the finish.

I am certainly going to post another appropriate note on Google and continue to recommend to everyone about contacting SERVPRO of Simi Valley and SERVPRO of Encino for any and all of their needs.

Please reach out to me anytime if I can help in business or personally.

Wishing you and your family a Merry Christmas and happy new year!

I would definitely recommend this SERVPRO to all my family and friends. The seal to my washer broke and flooded my laundry room. SERVPRO came in no time to get all the water out and they laid down several pieces of machines to help with the drying. They were honest with the work and didn't try to over sell me. I was able to keep my tile floor that was newly installed recently.

A fire that started in our bathroom vent was quickly put about but then our ceiling needed some help. We called SERVPRO out and they were great, the technicians were friendly and professional. We were able to move the process along quickly and it was pleasant. I was very impressed. 

My son used SERVPRO just before I had my fire damage and recommend that I give them a call, and I am glad I did. They were extremely professional with both claims and did their best work, I could have not asked for better service. 

The apartment complex that I live in didn't have the best fire and smoke detectors and when I returned home from work one evening I learned there had been a fire in my apartment. The property manager had SERVPRO on the scene and I quickly became acquainted with Marc and felt at peace with everything going on. I was impressed and felt comfortable through the whole process.

The home I rent out was affected by the Santa Clarita fires that spread, while the home was not directly affected it still was covered in soot and smoke. SERVPRO was able to come out and remove all the damage both inside and outside of the home and make it livable again. 

When I had a fire at my home in Encino, I called SERVPRO and they came out and put us at ease from the first day. They started the process immediately and dealt with our insurance company to make sure everything they were doing was documented and covered. All in all it was a very pleasant experience during a difficult time. 

I want to compliment SERVPRO Encino/Sherman Oaks on their recent handling of my fire claim. SERVPRO did a wonderful job of handling the work from start to finish, the communication to us was great and all work was professional. They responded quickly and this helped minimize potential further damage to our home. Overall, we found the staff to be extremely efficient from beginning to end. Based on our experience, if we ever had another claim we would use them, but we will of course refer them to friends and family.