Water Damage Cleanup & Repair
- The #1 Choice in Cleanup and Restoration*
- Providing Residential and Commercial Water Damage Restoration Near You
- Advanced Water Inspection, Extraction, and Drying Equipment
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7
SERVPRO of Windham & Windsor Counties
Service Areas
Need Water Removal or Flood Cleanup?
IICRC training gives us the skills needed to successfully halt the progression of staining, decay, and deterioration of buildings and houses caused by water damage. We use the most advanced devices and machinery at every job so we can measure the amount of moisture present, from start to finish. The intended goal, complete dryness, helps protect against future losses. Secondary water damage, including mold and mildew growth, can seriously impact not only the beauty of a home but also its safety.
Businesses are also vulnerable to water damage, and losses often include inventory and business equipment. We understand that loss of your inventory or other invested interests can negatively affect you for years to come. Our qualified team uses only state of the art extraction equipment, loaded and ready to go on our Green Fleet. For both business owners and residential customers, we make sure that everything is quickly restored to how it was before the catastrophic event.
Services We Provide
Residential Water Extraction and Cleanup
Our focus is restoring your affected space to pre-damaged condition. Rest assured, our highly-trained technicians will complete the water removal and cleanup process from beginning to end, helping to ensure it is documented along the way, and dried properly and thoroughly. Our customer-focused professionals will:
- Assess your property's water damage.
- Explain the extent of the water damage and the restoration process so you're able to make an informed decision on how to proceed.
- Use advanced equipment to detect hidden moisture and perform water extraction of any standing water.
- Help ensure your property is clean, dry, and restored to its pre-damaged condition.
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Commercial Water Damage Restoration
When water damage occurs in your commercial property, be it a small business, warehouse, high-rise building, or other industrial space, the destruction can be devastating. Not only is your business damaged, but operations may stop, causing a disruption in production and revenue, as well as inconveniencing or causing possible safety concerns for your customers and employees. No matter the size or source of the commercial job, from floods to broken pipes, our team of professionals is ready to respond to your call.
Industries Serviced:
- Retail - Educational Facilities
- Healthcare - Property Management
- Hospitality - Food Service
SERVPRO of Windham & Windsor Counties is Always Near You for Water Damage Restoration Service
Highly Trained Restoration Specialists
Customer Care
Our professionals care about you and your property and want to help you get your property back to pre-loss condition after you have water damage to your home or business.
#1 in the Cleanup and Restoration Industry*
Easier Insurance Claims Process
We will help you navigate the insurance claims process and coordinate the necessary paperwork for a quicker, easier experience.
What our
customers are saying
I can't say enough about the excellent service and professionalism of Gary and his crew at SERVPRO. They did an outstanding job of cleaning and demoing after our house was damaged by nearly seven ft. of flood waters. They made the process easy to navigate from the initial estimate to the completed project. Additionally, the customer service was top notch even after the job was finished. Gary always provided timely responses to requests and quickly furnished invoices and other documents that were necessary to file our insurance claims. I highly recommend.
Pam and Amy did a remarkable job restoring our basement in Ludlow, VT. I couldn't have done it without them.
I'm thrilled to give SERVPRO a glowing 5-Star review! Naomi, Bob, and Sharron went above and beyond in restoring my flooded basement bathroom. Their professionalism, expertise, and punctuality were truly impressive. They tackled the job with dedication and skill, leaving me thoroughly satisfied with the results. I couldn't have asked for a better team to handle the restoration. Thank you, SERVPRO, for your exceptional service!
We were pretty severely damaged by Vermont flooding. Our basement, full of our oil tank, plumbing, electrical, heating and pumping were under water, as well as some of our sunroom. Especially impressed with the sales manager, Wil. He was prompt, responsive, knowledgeable, fair, and trustworthy.
After our basement had been flooded, SERVPRO was a lifeline. They came quickly and took care of the mud, the wet drywall, and insulation, and all the other things destroyed by the 2' of water. All the debris went away in a large skip. The items we kept were cleaned and disinfected against mildew and stored in the garage. The only work we had to do was decide what to keep and what to pitch. Naomi, the crew leader, organized her crew, so we had what was needed for the job hour by hour. There were no spare people hanging about. The rest of the crew were Aimee, Sharron, Randy, David, and Paul. If I ever have a catastrophic flood like this again, I will call SERVPRO right away.
The damage to our family home was devastating but thankfully SERVPRO® came to our rescue. First Gary appeared on our doorstep with experience, a little humor and compassion. Then he sent Tyson and Jeremy who did all the dirty work and provided useful information and further explained what it would be like dealing with our insurance company. Then for day three it was Tyson and Jaden who furthered along the drying process and began the removal of flooring and sheet rock too wet to dry. And for the last two days it was Tyson, Zack and Troy who finished the last of the demolition and left our house in the best possible condition ready to be rebuilt.
All the SERVPRO employees were knowledgeable, generous, hard working and completely professional. Thank you SERVPRO.
These guys are unbelievable!!! Totally awesome. They take a terrible situation and make it manageable. Seriously, the work they do... it's like magic!
Everyone person I spoke to was incredibly kind and helpful. Wonderful staff. I can’t say enough about how thoughtful they were about my needs throughout the process.
The SERVPRO Team did a really great job in an unfortunate and difficult situation. We experienced a significant flooding event in our Vermont home and the SERVPRO Team, lead by Wilman, was on scene within hours of the event being discovered and worked diligently for weeks to remediate the damage.
I've since learned that this SERVPRO office is family owned and operated, and the excellent service provided reflects the care and pride they take in their work. The list of adjectives applicable to their efforts include professional, responsive, thorough, neat, polite, and compassionate. For anyone within their territory that experiences an event requiring emergency or remediation services, I recommend Wil, Tyson, Derek and team wholeheartedly and without reservation. They more than earned all the stars above.
I can't say enough about the excellent service and professionalism of Gary and his crew at SERVPRO. They did an outstanding job of cleaning and demoing after our house was damaged by nearly seven ft. of flood waters. They made the process easy to navigate from the initial estimate to the completed project. Additionally, the customer service was top notch even after the job was finished. Gary always provided timely responses to requests and quickly furnished invoices and other documents that were necessary to file our insurance claims. I highly recommend.
Pam and Amy did a remarkable job restoring our basement in Ludlow, VT. I couldn't have done it without them.
I'm thrilled to give SERVPRO a glowing 5-Star review! Naomi, Bob, and Sharron went above and beyond in restoring my flooded basement bathroom. Their professionalism, expertise, and punctuality were truly impressive. They tackled the job with dedication and skill, leaving me thoroughly satisfied with the results. I couldn't have asked for a better team to handle the restoration. Thank you, SERVPRO, for your exceptional service!
We were pretty severely damaged by Vermont flooding. Our basement, full of our oil tank, plumbing, electrical, heating and pumping were under water, as well as some of our sunroom. Especially impressed with the sales manager, Wil. He was prompt, responsive, knowledgeable, fair, and trustworthy.
After our basement had been flooded, SERVPRO was a lifeline. They came quickly and took care of the mud, the wet drywall, and insulation, and all the other things destroyed by the 2' of water. All the debris went away in a large skip. The items we kept were cleaned and disinfected against mildew and stored in the garage. The only work we had to do was decide what to keep and what to pitch. Naomi, the crew leader, organized her crew, so we had what was needed for the job hour by hour. There were no spare people hanging about. The rest of the crew were Aimee, Sharron, Randy, David, and Paul. If I ever have a catastrophic flood like this again, I will call SERVPRO right away.
The damage to our family home was devastating but thankfully SERVPRO® came to our rescue. First Gary appeared on our doorstep with experience, a little humor and compassion. Then he sent Tyson and Jeremy who did all the dirty work and provided useful information and further explained what it would be like dealing with our insurance company. Then for day three it was Tyson and Jaden who furthered along the drying process and began the removal of flooring and sheet rock too wet to dry. And for the last two days it was Tyson, Zack and Troy who finished the last of the demolition and left our house in the best possible condition ready to be rebuilt.
All the SERVPRO employees were knowledgeable, generous, hard working and completely professional. Thank you SERVPRO.
These guys are unbelievable!!! Totally awesome. They take a terrible situation and make it manageable. Seriously, the work they do... it's like magic!
Everyone person I spoke to was incredibly kind and helpful. Wonderful staff. I can’t say enough about how thoughtful they were about my needs throughout the process.
The SERVPRO Team did a really great job in an unfortunate and difficult situation. We experienced a significant flooding event in our Vermont home and the SERVPRO Team, lead by Wilman, was on scene within hours of the event being discovered and worked diligently for weeks to remediate the damage.
I've since learned that this SERVPRO office is family owned and operated, and the excellent service provided reflects the care and pride they take in their work. The list of adjectives applicable to their efforts include professional, responsive, thorough, neat, polite, and compassionate. For anyone within their territory that experiences an event requiring emergency or remediation services, I recommend Wil, Tyson, Derek and team wholeheartedly and without reservation. They more than earned all the stars above.
About Us
SERVPRO of Windham & Windsor Counties believes the cornerstones to a successful emergency restoration business include Care, Client Satisfaction and Local Involvement. These are the qualities we uphold on a daily basis.
- Care: Fire & water damage emergencies are always traumatic and, often times may be the first time a client has experienced such a disaster. Our first objective is to make a client feel comfortable and show compassion as we walk them through the restoration process following an unsettling experience. It is of utmost importance to build a trust with the client from the initial phone call.
- Client Satisfaction: Possibly the most important piece of any emergency restoration project is the satisfaction of the customer. Every service we perform during a water or fire damage cleanup is done in the interest of gaining complete approval and contentment from that client. We want to make certain that their experience with SERVPRO of Windham & Windsor Counties is a great one.
- Local Involvement: Part of gaining the trust of our clients and the towns and cities around us is having a positive impact on our local community. We believe that strong involvement in local events, charities, groups and associations are essential in reflecting positively in our community.
History:
- SERVPRO of Windham & Windsor Counties was founded in 1978. Ownership was taken over by Richard and Susan Paul in 1988. Both Richard and Susan are from and still reside in the area today. In their first decade of ownership, the Paul's stayed focused on providing the area with the best in fire & water restoration services and building a positive image through compassion, customer satisfaction and community involvement. In 2002, Richard and Susan’s oldest son Ryan came on board full-time as an Estimator and Project Manager. A year later, younger son Derek joined the family-owned and operated franchise. Both Ryan and Derek grew up in just over the river in Chesterfield, NH and attended Keene High School and Keene State College. Now 30+ years into their family’s ownership, Ryan and Derek Paul are handling day-to-day operations as Co-Owners of the business along with Ryan’s wife Melissa who began her role as Office Manager in 2011. Ryan manages business operations while Derek is Director of Marketing. Ryan, Derek and Melissa plan on continuing to build on what was developed by Richard and Susan over 30 years ago.
Community:
- Each member of the Paul family has a rich history in Southern Vermont and involvement in the local community has always been important to them. The same holds true for SERVPRO of Windham & Windsor Counties as each member feels it’s important to the business’s local image. From participation and sponsorship in youth sports, town government, local schools, clubs, local charities and events, industry boards and associations, community involvement has not only been a fixture in their personal lives but has had a tremendous impact on their positive image in the community. See how SERVPRO of Windham & Windsor Counties has been getting involved in our community!
