SERVPRO of Harrisburg West

SERVPRO of New Cumberland/Carlisle did a great job restoring our store that was devastated by a sewage leak. They completed the demolition as well as the remediation and restoration for all walls/areas affected. They worked professionally and communicated frequently with updates. They documented all steps of the process with pictures for us and followed all directions given. I would not hesitate to call this team again if my store ever needed additional restoration services.

 

Wonderful customer service and staff! I highly recommend!

Our experience with SERVPRO’s team of professionals has been excellent. Octavius, Shawn, and Alex were so friendly, professional, and extremely knowledgeable about the task at hand. They put us at ease the minute they walked in our house and answered all of our questions promptly. We have two little ones and they were super accommodating with the kids. Water damage is scary but they took the stress out. Highly recommend!!!

So thankful for Tony and Matt! They truly came to the rescue when our garden hose line split inside our house. What a mess! Tony and Matt moved our personal belongings quickly, and checked the property daily until no moisture remained. Only carpet and a small section of ceiling drywall needed to be replaced. So glad these guys were available to help on a weekend. Our situation would have been much worse without them!

From the moment I made the initial call through the moment I said goodbye.. this company was friendly, professional and comforting. The production crew worked efficiently and kept me informed along the way. I am so thankful to the team for restoring my home so quickly and cleaning up debris as they worked! By far exceeded my expectations!

Very professional and caring service!

Octavia, Roch and Tom were here on 11/9. They were efficient, thorough, professional and extremely courteous. They were able to answer my questions. I would definitely recommend them.

Travis and Josh did a thorough carpet cleaning job...we could not be happier with the quality of this job including everything from removing/replacing furniture, protecting walls/furniture, wiping floor area around carpets when complete, and even being nice to our paw babies. You do pay more with SERVPRO; you get what you pay for.

After experiencing an event that distributed residue from a chimney cleaning throughout our entire house, we called on SERVPRO to assist in cleaning our house. This necessitated extensive work, resulting in every wall, ceiling, floor, baseboard, shelf, closet and cabinet being wiped and cleaned, and many of the rugs, draperies, and furniture, as well as many of our clothes, and selected electronics, being cleaned. The HVAC system and ducts also needed cleaning as they were coated with the chimney residue. SERVPRO did a terrific job, using separate teams for the house, furniture and HVAC, and referring us to others for the remaining items. The SERVPRO people were professional, knowledgeable, dedicated, and totally engaged in what turned out to be a ~ 3 week project. Our thanks especially to the team of cleaners (Rocio, Ruth, Trisha, Heidy, and most particularly their leader, Norma) who were not only fantastic but also friendly, caring and helpful throughout the cleaning. Truly, their efforts and positive attitude converted what really was a nightmare into a reasonably bearable event for my wife and me. I can’t recommend this office of SERVPRO and their people more highly.

SERVPRO of New Cumberland/Carlisle did a great job restoring our store that was devastated by a sewage leak. They completed the demolition as well as the remediation and restoration for all walls/areas affected. They worked professionally and communicated frequently with updates. They documented all steps of the process with pictures for us and followed all directions given. I would not hesitate to call this team again if my store ever needed additional restoration services.

 

Wonderful customer service and staff! I highly recommend!