
Fire Damage Restoration
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Fire Cleanup
- Highly-Trained Fire Restoration Technicians
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7
SERVPRO of Downtown Columbus, West and Northwest Columbus, Upper Arlington
Service Areas
Your Local Fire Restoration Company
We know that fires are devastating to a home or business. SERVPRO of Northwest Columbus works in the space to help you minimize the time that you may spend out of your home after a fire. We work diligently to get your business doors back open as soon as possible. We are a small local business with a large network in our own backyard. We utilize our network to help put back together what is most important to you.
Part of our dynamic is working with expanded network of of local contractors from central Ohio. We employ your neighbors we support local businesses, and we put your money right back into the community we all live. We want you to do business with us, because your money will stay here. We love the community we live and work in, and we want to reinvigorate our community in every way possible to keep our community growing.
Services We Provide


Residential Fire Damage Restoration
When fire damage happens, our fire and water damage restoration team will use advanced technology and cleaning protocols to safely clean and repair your home.
- Board-up and roof tarping service
- Assessment of fire and smoke damage
- Water removal and drying (if present)
- Removal of soot and smoke odor
- Clean all restorable items
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Commercial Fire Damage Cleanup and Restoration
When a fire damages your business or commercial property, our fire damage and large-loss specialists are equipped to handle smoke and fire damage in all types of commercial spaces to minimize disruption.
- Water removal from firefighting efforts
- Smoke damage and soot removal
- Commercial cleaning including carpet, upholstery, and window treatments
- Commercial large loss services


Board-Up and Roof Tarping Services
If a fire damages your roof, walls, or windows, it’s critical to secure and protect your home or business from further exposure to the elements.
- Our quality roof tarp service helps protects your property from further damage
- Our board-up services help to secure your property from weather, animals, and illegal entry
What our
customers are saying
SERVPRO was wonderful to work with. My contractor worked diligently, met with me when I had questions, went with me to various businesses to chose like appliances and flooring. I could call or text anytime, and the contractor got back to me in a very timely way. I have been very pleased with the results, having just gotten back into my home after 6 months! And I know I can still contact this person for things that may need adjusting in the coming weeks.
We are very happy with the service we received from SERVPRO. Ronnie, our estimator rushed moving our contents into their warehouse because of my wife's pregnancy. He was concern about the chemicals from the fire.
We were extremely relieved when SERVPRO came to help, and we couldn’t have been more pleased with the results. We did need to wait a little bit, but that’s how repairs work when you have to coordinate insurance adjusters, contractors, laborers, AND your home is on the list of historical sites. I’m glad they took the time to find the right people for the job we had, and that our insurance company was able to approve everything on time. As much as I wanted things to “just be done”, I’m glad SERVPRO was there to keep me in the know, and ease my anxiety. Will recommend to anyone!
The team that did the clean up from water damage at my home was fantastic. They were very friendly, professional and took care of all my needs. They answered all my questions. I am getting ready for restoration and have no doubt I will get the same great service!
Great company with extremely fast service . The construction crews worked fast to get our home back up and running as quick as they could.
The day of the fire, our insurance company contracted with SERVPRO as part their claims process, to tarp the hole in our roof and board up the house. Doug Brookens and Doug Kristof from SERVPRO showed up after all the police, firemen, neighbors, and spectators were gone. Not only did they get the job done within 2 hours that day, they opened the door for what was to be an outstanding customer experience, delivering excellent workmanship every step of the way. We interviewed other restoration companies to rebuild our home, but were already sold with SERVPRO.
The SERVPRO team that came next were all accomplished professionals, focused on a quality product. From the initial estimator, Jason Stein, the construction project manager Kevin Moon, team member Art Barret and Financial manager Nate Hinders. All worked closely guiding us through the entire process of rebuilding our home. Kevin Moon maneuverd all the endless construction details, with comprehensive status updates, letting us know when and what was needed from our end, and consistently communicating with us on all aspects as they occurred. Nate Hinders was always “Freaky Fast” keeping us updated on the fiscal details engaged between the mortgage company, insurance company and us.
All this attention to the detail delivered an amazing finished product to us, our home.
We have nothing but thanks and recognition for everyone that was part of putting our home back in order. Everyone should be as proud of the jobs they did, as we are grateful.
Really thankful for SERVPRO after this past week. My family and I relocated from Scottsdale, AZ back to OH. Upon arriving at our new house it was discovered a small fire had occurred inside our moving truck. A few of our things were destroyed from the actual fire, but everything we owned was smoke damaged/covered in soot. Being 8 months pregnant, I was pretty upset to say the least and the smell made me ill.
SERVPRO was extremely fast to respond and is working directly with our homeowners insurance(Travelers). Ron and his whole crew were fabulous. It took them 2 days to get everything sorted - they had to go through all of our belongings from a 4 bedroom house in boxes.
Honestly, I don't know what we would have done without them or our claims adjuster through this whole mess. I would highly recommend them if you need help for fire restoration/cleaning.
Thank you for the EXCEPTIONAL work on my home after my fire.
Kevin Moon was great to work with. He kept me informed of every aspect of the job & was dedicated to doing a quality job. His professionalism & workmanship was truly OUTSTANDING & my family & I are VERY PLEASED with the outcome & a job well done.
If the need should ever arise again (hopefully NEVER again from a fire) or if anyone is looking for a contractor, I HIGHLY RECOMMEND SERVPRO.
SERVPRO is one of the most professional companies I’ve worked with. They are expedient, thorough and very mindful of how the work will be done. If only my insurance company could keep up with how fast they had contractors lined up to do the work, it would have been perfect. My insurance worked as fast as they could, don’t get me wrong, and so did SERVPRO. I felt like I was their priority, even though I knew I was one of many. Would use them all the time!
SERVPRO was wonderful to work with. My contractor worked diligently, met with me when I had questions, went with me to various businesses to chose like appliances and flooring. I could call or text anytime, and the contractor got back to me in a very timely way. I have been very pleased with the results, having just gotten back into my home after 6 months! And I know I can still contact this person for things that may need adjusting in the coming weeks.
We are very happy with the service we received from SERVPRO. Ronnie, our estimator rushed moving our contents into their warehouse because of my wife's pregnancy. He was concern about the chemicals from the fire.
We were extremely relieved when SERVPRO came to help, and we couldn’t have been more pleased with the results. We did need to wait a little bit, but that’s how repairs work when you have to coordinate insurance adjusters, contractors, laborers, AND your home is on the list of historical sites. I’m glad they took the time to find the right people for the job we had, and that our insurance company was able to approve everything on time. As much as I wanted things to “just be done”, I’m glad SERVPRO was there to keep me in the know, and ease my anxiety. Will recommend to anyone!
The team that did the clean up from water damage at my home was fantastic. They were very friendly, professional and took care of all my needs. They answered all my questions. I am getting ready for restoration and have no doubt I will get the same great service!
Great company with extremely fast service . The construction crews worked fast to get our home back up and running as quick as they could.
The day of the fire, our insurance company contracted with SERVPRO as part their claims process, to tarp the hole in our roof and board up the house. Doug Brookens and Doug Kristof from SERVPRO showed up after all the police, firemen, neighbors, and spectators were gone. Not only did they get the job done within 2 hours that day, they opened the door for what was to be an outstanding customer experience, delivering excellent workmanship every step of the way. We interviewed other restoration companies to rebuild our home, but were already sold with SERVPRO.
The SERVPRO team that came next were all accomplished professionals, focused on a quality product. From the initial estimator, Jason Stein, the construction project manager Kevin Moon, team member Art Barret and Financial manager Nate Hinders. All worked closely guiding us through the entire process of rebuilding our home. Kevin Moon maneuverd all the endless construction details, with comprehensive status updates, letting us know when and what was needed from our end, and consistently communicating with us on all aspects as they occurred. Nate Hinders was always “Freaky Fast” keeping us updated on the fiscal details engaged between the mortgage company, insurance company and us.
All this attention to the detail delivered an amazing finished product to us, our home.
We have nothing but thanks and recognition for everyone that was part of putting our home back in order. Everyone should be as proud of the jobs they did, as we are grateful.
Really thankful for SERVPRO after this past week. My family and I relocated from Scottsdale, AZ back to OH. Upon arriving at our new house it was discovered a small fire had occurred inside our moving truck. A few of our things were destroyed from the actual fire, but everything we owned was smoke damaged/covered in soot. Being 8 months pregnant, I was pretty upset to say the least and the smell made me ill.
SERVPRO was extremely fast to respond and is working directly with our homeowners insurance(Travelers). Ron and his whole crew were fabulous. It took them 2 days to get everything sorted - they had to go through all of our belongings from a 4 bedroom house in boxes.
Honestly, I don't know what we would have done without them or our claims adjuster through this whole mess. I would highly recommend them if you need help for fire restoration/cleaning.
Thank you for the EXCEPTIONAL work on my home after my fire.
Kevin Moon was great to work with. He kept me informed of every aspect of the job & was dedicated to doing a quality job. His professionalism & workmanship was truly OUTSTANDING & my family & I are VERY PLEASED with the outcome & a job well done.
If the need should ever arise again (hopefully NEVER again from a fire) or if anyone is looking for a contractor, I HIGHLY RECOMMEND SERVPRO.
SERVPRO is one of the most professional companies I’ve worked with. They are expedient, thorough and very mindful of how the work will be done. If only my insurance company could keep up with how fast they had contractors lined up to do the work, it would have been perfect. My insurance worked as fast as they could, don’t get me wrong, and so did SERVPRO. I felt like I was their priority, even though I knew I was one of many. Would use them all the time!
About Us
SERVPRO of Northwest Columbus has been locally owned and operated by our owners, Ken Parker, Ron Pack and Mike Spence for over 5 years now. We understand the stress and worry that comes with a disaster affecting your home or business. Our number one priority is to help minimize the interruption to your life and quickly make it "Like it never even happened."
SERVPRO of Northwest Columbus has a dedicated team that specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Northwest Columbus can also mitigate mold, and perform services such as duct cleaning, carpet cleaning and deodorization for your residential or commercial property.
Our staff is highly trained in property damage restoration. From initial and continuous training at SERVPRO’s corporate training facility in Gallatin, Tennessee to regular IICRC-industry certification right here in our Columbus office, rest assured our staff is equipped with the knowledge and expertise to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Northwest Columbus. Our dedicated staff is on standby and ready to go when you need us the most.
If you would like to schedule service for your home or business, please call us today at (614) 261-6666.
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust. We are always here to help!
