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    (585) 723-1990
Call: (585) 723-1990

Commercial Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Property Damage Restoration
  • Highly-Trained Technicians to Minimize Disruption
  • Easier Insurance Claim Process
  • Faster to any size disaster™

Here to Help® 24/7

SERVPRO of West Monroe County

(585) 723-1990
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(585) 723-1990

Service Areas

Rochester, NY | Chili, NY | North Chili, NY | Albion, NY | Greece, NY | North Greece, NY | Brockport, NY | Hilton, NY | Hamlin, NY | Gates, NY | Wheatland, NY | Spencerport, NY | Churchville, NY | Scottsville, NY

It's not everyday that we get to come to work and clean up sticky pop tart filling! However, let it be known that it is just that, that sets us apart. SERVPRO of Northwest Monroe County is willing to take on many new challenges that arise in order to help our customers in their time of need. After an unfortunate fork-lift failure, two large vat’s of pop-tart filling, fell onto the floor bursting open with the sticky substance. To give you a better idea of what this job entailed, our crew worked diligently through the night shoveling the equivalent of 89,600 pop tarts!

Quick Links

Water Damage RestorationFire Damage RestorationStorm Damage Cleanup

Services We Provide

Additional Services

Water damage can be detrimental to your property. Call SERVPRO for 24/7 emergency water damage restoration services near you. We offer efficient water removal near me, damage assessment, and cleanup when you need it.
Water damage can be detrimental to your property. Call SERVPRO for 24/7 emergency water damage restoration services near you. We offer efficient water removal near me, damage assessment, and cleanup when you need it.

Commercial Water Damage Restoration

When water or flooding damages your business, every hour can mean lost revenue and productivity. Our team will respond quickly to extract the water, mitigate the damage and manage the repair and restoration from beginning to completion.

  • 24/7 Emergency Water Removal
  • Water Damage Cleanup and Restoration
  • Flood Water Removal and Flood Damage Cleanup
  • Storm Damage Cleanup and Repair
Learn More

Commercial Fire Damage Restoration

We are ready to respond quickly to mitigate your commercial fire damage and manage your business's fire cleanup through the full restoration.

  • 24/7 Emergency Service
  • Highly-Trained Fire and Smoke Restoration Technicians
  • Soot Removal
  • Smoke Odor Control
Learn More
2 workers cleaning ceiling with a mop

SERV1444 Three Year usage. Limited to Internal use at corporate on digital, social and website, with three yea print usage beginning 10/1/2021
2 workers cleaning ceiling with a mop

SERV1444 Three Year usage. Limited to Internal use at corporate on digital, social and website, with three yea print usage beginning 10/1/2021

General Commercial Cleaning and Janitorial Services

First impressions matter and keeping your business clean is our business. When you need a commercial cleaning company or janitorial service, we are the #1 choice in cleanup and restoration.

  • Carpet and Upholstery
  • Ceilings, Floors, and Walls
  • Drapes and Blinds
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Specialty Cleaning Services

Our SERVPRO technicians clean all types of dirt and mess in all size businesses and commercial properties:

  • Air Ducts and HVAC Cleaning
  • Biohazard Cleaning and Blood Removal
  • Sewage and Black Water
  • Trauma and Crime Scene Cleanup
  • Odor Removal and Deodorization
  • Vandalism Cleaning Services
  • Virus and Pathogen Cleaning Services
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Commercial Mold Remediation

When you have mold concerns in your business, SERVPRO professionals are highly trained to assess and mitigate commercial mold problems.

  • Commercial Emergency Service
  • Inspection and Mold Damage Assessment
  • Mold Containment
  • Advanced Air Filtration Technology
  • Advanced Mold Remediation
  • Commercial Damage Repair Services


* Local and state laws may require a specific inspection and documentation protocol based on the size of the affected area. We can advise you on this process, providing guidance based on your unique situation.

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Commercial Storm Damage Cleanup

No job is too large. Our team is highly-trained and prequalified to handle any size loss. When disaster strikes, call the professionals, call SERVPRO of West Monroe County.

  • 24/7 Emergency Storm Damage Services
  • Commercial Large Loss
  • Disaster Recovery Team®
  • Small businesses, Retail, and Restaurants
  • Hospitals, Universities, Hotels, and Hospitality
  • Municipalities and Government Property
Learn More

What our
customers are saying

Great work, excellent attitude!"

Richard
Greece

"Very professional, very helpful, and very friendly!"

Debbie P.
Hamlin

The guys were very polite, punctual, and task oriented. They went beyond what was expected and removed two damaged bookcases from the basement for me where they were working. The floor looked great when they were finished. We used SERVPRO for a previous event and was equally satisfied with the experience.

Carole Meyer
Rochester

Last weekend I had a panicked call from my son who was home alone saying our basement was flooding. Upon arriving home, we found our that us and three of our neighbors had basements with sewage water in them. I called SERVPRO within minutes of arriving home. Jim called back within 10 minutes and said he was in route. Once he arrived he looked over our situation, made an assessment of what was needed. A crew was there within the next 30 minutes and they went about removing rugs and items that were wet, clearing out the excess water and sanitizing the floor and setting up fans and a dehumidifier. I cannot say enough about Jim, Justin and the rest of crew. They were so professional and understanding of how stressful this situation was for us. I immediately recommended them to our next door neighbors who took them up on their services. Justin was in touch over the next few days to see the progress of the basement and when they collected their equipment, they professionally cleaned the carpet that my husband had tracked on in our family room. Due to their immediate response, the damage to certain items in our basement was dramatically reduced, leaving many items salvageable. I cannot recommend Jim, Justin and the SERVPRO company enough!!

Jennifer Freese
Rochester

SERVPRO was recommended to me from a friend and I knew about their reputation from past experience. They came in and did a quote for me and I got the information back very quickly. It was very fast with response time and very neat and clean, I'm very happy with the work.

The technicians that came in to do the work were very clean, they were very professional. They were very courteous and very cognizant of the homes that are here and were very quiet, so it worked out real well.

Gary Piccarreto
Rochester

Jim Wandtke was onsite to assess the damage within 20 minutes of contacting SERVPRO to respond to a broken a water line at our 165,000 sq ft manufacturing facility.

The SERVPRO team completed the water mitigation and coordinated the repairs to the interior of the building (floor & partial wall replacement).

Calling SERVPRO allowed us to focus on our business and reduced disruptions to our daily work.

AJL Manufacturing - Joe Fricilli
Rochester

We are beyond thankful for SERVPRO and all of their hard work and dedication to returning and repairing our church to even better condition that it was before our large sewage back up. Thank you to everyone involved, we are very appreciative!

Messiah Lutheran Chruch
Rochester

"Thank you and your people for doing such a great job!"

Betty J
Hilton

"I especially appreciate the care everyone took of my tenants' belongings!"

Sue H.
Hilton

Great work, excellent attitude!"

Richard
Greece

"Very professional, very helpful, and very friendly!"

Debbie P.
Hamlin

The guys were very polite, punctual, and task oriented. They went beyond what was expected and removed two damaged bookcases from the basement for me where they were working. The floor looked great when they were finished. We used SERVPRO for a previous event and was equally satisfied with the experience.

Carole Meyer
Rochester

Last weekend I had a panicked call from my son who was home alone saying our basement was flooding. Upon arriving home, we found our that us and three of our neighbors had basements with sewage water in them. I called SERVPRO within minutes of arriving home. Jim called back within 10 minutes and said he was in route. Once he arrived he looked over our situation, made an assessment of what was needed. A crew was there within the next 30 minutes and they went about removing rugs and items that were wet, clearing out the excess water and sanitizing the floor and setting up fans and a dehumidifier. I cannot say enough about Jim, Justin and the rest of crew. They were so professional and understanding of how stressful this situation was for us. I immediately recommended them to our next door neighbors who took them up on their services. Justin was in touch over the next few days to see the progress of the basement and when they collected their equipment, they professionally cleaned the carpet that my husband had tracked on in our family room. Due to their immediate response, the damage to certain items in our basement was dramatically reduced, leaving many items salvageable. I cannot recommend Jim, Justin and the SERVPRO company enough!!

Jennifer Freese
Rochester

SERVPRO was recommended to me from a friend and I knew about their reputation from past experience. They came in and did a quote for me and I got the information back very quickly. It was very fast with response time and very neat and clean, I'm very happy with the work.

The technicians that came in to do the work were very clean, they were very professional. They were very courteous and very cognizant of the homes that are here and were very quiet, so it worked out real well.

Gary Piccarreto
Rochester

Jim Wandtke was onsite to assess the damage within 20 minutes of contacting SERVPRO to respond to a broken a water line at our 165,000 sq ft manufacturing facility.

The SERVPRO team completed the water mitigation and coordinated the repairs to the interior of the building (floor & partial wall replacement).

Calling SERVPRO allowed us to focus on our business and reduced disruptions to our daily work.

AJL Manufacturing - Joe Fricilli
Rochester

We are beyond thankful for SERVPRO and all of their hard work and dedication to returning and repairing our church to even better condition that it was before our large sewage back up. Thank you to everyone involved, we are very appreciative!

Messiah Lutheran Chruch
Rochester

"Thank you and your people for doing such a great job!"

Betty J
Hilton

"I especially appreciate the care everyone took of my tenants' belongings!"

Sue H.
Hilton

About Us

What We Do:

SERVPRO® of West Monroe County understands the stress and worry that comes with damage to your home or business and the disruption it can cause in your life. Whether it's fire, water, mold or storm damage, we approach every situation uniquely with compassion and integrity. We'll take care of the job from start to finish with the highest professional quality the industry can offer.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO® of West Monroe County. We are a family owned and operated franchise serving you since 1991.

Why We Do It:

SERVPRO® of West Monroe County has been family owned and operated by Jim and Michele Wandtke. We work to ensure one thing at each step: MAKE THE CUSTOMER HAPPY. We take care of our customers and our community because we are part of that community.

Before Jim and Michele bought SERVPRO® of West Monroe County from Michele's parents, Michael and Joanne Kadey, they worked in the Rochester area. Having the dream of owning their own business, they bought SERVPRO® of West Monroe County and have grown the business and community every year since 1991.

Get In Touch:

We'd love to help any way possible! Please feel free to contact us at our office at (585) 723-1990.

For community events and involvement contact Andrea Cammilleri at ANDREA.SERVPRO8196@gmail.com

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James & Michele Wandtke
James & Michele Wandtke
Owners of SERVPRO of West Monroe County

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.