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    (585) 723-1990
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Specialty Cleaning Services

When your home or business needs specialized cleaning, our trained technicians are Here to Help®.

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Cleaning Services
  • Highly-Trained Restoration Technicians
  • Easier Insurance Claim Process
  • Faster to any size disaster™

Here to Help® 24/7

SERVPRO of West Monroe County

(585) 723-1990
Leave us a review
(585) 723-1990

Service Areas

Rochester, NY | Chili, NY | North Chili, NY | Albion, NY | Greece, NY | North Greece, NY | Brockport, NY | Hilton, NY | Hamlin, NY | Gates, NY | Wheatland, NY | Spencerport, NY | Churchville, NY | Scottsville, NY

Your Local Specialty Cleaning Company

Our team of experienced professionals can safely clean your property using advanced technology with care and compassion. Our professionals follow all applicable laws and safety guidelines. Our specialty cleaning services include:

  • Air duct and HVAC cleaning
  • Biohazard and crime scene cleanup
  • Virus and Pathogen cleaning
  • Document Restoration
  • Odor Removal
  • Graffiti and vandalism cleaning

Quick Links

General Cleaning and Janitorial ServicesCommercial ServicesMold RemediationFire Damage Cleanup

Services We Provide

Additional Services

Air Duct Cleaning and HVAC Service

Keeping your air ducts and HVAC ducts in top condition is an important part of preserving the comfort and functionality of your residence or business. We provide air duct and HVAC duct cleaning so you can help ensure you are providing quality air to your family and employees.

  • Allergen, pollen, and other contaminant removals
  • Dirt, dust, and debris removal

Biohazard Removal and Crime Scene Cleanup

If a crime scene, accident, or other event leaves biohazards present, our team will respectfully and carefully clean the space using the required standards.

  • Blood and body fluid
  • Hoarding cleanup
  • Death and suicide
  • Chemical, tear gas, pepper spray residue
  • Illicit substances (services vary)
  • Fire extinguisher residue

Virus, Pathogens and Covid-19 Cleaning Company

Our professionals have the knowledge, training, and specialized cleaning protocols and products to create healthy spaces with a higher standard of clean.

  • Virus cleaning service
  • Covid-19 and coronavirus cleaning
  • Pathogen cleaning

Document Restoration Services

When your home or business experiences water and fire damage, or perhaps mold or biohazard dangers, your documents may become compromised. Our document restoration service may help salvage your valued items, including;

  • Photograph restoration
  • Certificate restoration
  • Financial document restoration
  • Vital document restoration
Rochester  residential odor cleaning services
Rochester  residential odor cleaning services

Odor Removal Service

When your home or business is struck by an unpleasant odor, our team will use proprietary cleaning solutions, techniques, and equipment to ensure your property gets back to smelling fresh.

  • Mold smell removal
  • Fire smoke odor removal
  • Cigarette and cigar smoke removal
  • Pet odors and more

Vandalism Cleanup and Graffiti Removal Service

When vandalism or graffiti strikes your home or business, our professionals are prepared to handle all levels of damage. Our professional team will arrive onsite and immediately begin the cleanup and restoration process. Our professionals remediate spray-painted graffiti from walls, and can also clean:

  • Driveway and walkway cleaning
  • Asphalt and concrete cleaning
  • Metal, masonry, brick, and stone cleaning
  • Glass, plastic, wood cleaning

What our
customers are saying

"It truly is "Like it never even happened."!

Maggie G.
Greece

"Extremely professional and courteous: SERVPRO remediated our mold invaded home!"

Dan B.
Gates

The guys were very polite, punctual, and task oriented. They went beyond what was expected and removed two damaged bookcases from the basement for me where they were working. The floor looked great when they were finished. We used SERVPRO for a previous event and was equally satisfied with the experience.

Carole Meyer
Rochester

Last weekend I had a panicked call from my son who was home alone saying our basement was flooding. Upon arriving home, we found our that us and three of our neighbors had basements with sewage water in them. I called SERVPRO within minutes of arriving home. Jim called back within 10 minutes and said he was in route. Once he arrived he looked over our situation, made an assessment of what was needed. A crew was there within the next 30 minutes and they went about removing rugs and items that were wet, clearing out the excess water and sanitizing the floor and setting up fans and a dehumidifier. I cannot say enough about Jim, Justin and the rest of crew. They were so professional and understanding of how stressful this situation was for us. I immediately recommended them to our next door neighbors who took them up on their services. Justin was in touch over the next few days to see the progress of the basement and when they collected their equipment, they professionally cleaned the carpet that my husband had tracked on in our family room. Due to their immediate response, the damage to certain items in our basement was dramatically reduced, leaving many items salvageable. I cannot recommend Jim, Justin and the SERVPRO company enough!!

Jennifer Freese
Rochester

SERVPRO was recommended to me from a friend and I knew about their reputation from past experience. They came in and did a quote for me and I got the information back very quickly. It was very fast with response time and very neat and clean, I'm very happy with the work.

The technicians that came in to do the work were very clean, they were very professional. They were very courteous and very cognizant of the homes that are here and were very quiet, so it worked out real well.

Gary Piccarreto
Rochester

Thank you so much for allowing us to use your machine to air out our apartment. It worked so well and saved us a lot of time rather than trying to do it other ways. We are very grateful for your kindness!

Madison & Josh
Rochester

"Peace of mind is priceless and this crew handled it perfectly, from start to finish and SO nice! I can’t say enough great things!"

Heidi C.
CHURCHVILLE

"Again, thanks for your amazing service. You came to our rescue and took excellent care of our mold problem."

Bob S.
Hilton

We recently had some clean-up work done at our home and were very impressed with the timely,professional and excellent service we received from SERVPRO. They had been highly recommended to us and we in turn will not hesitate them to any of our family and friends…

Michael & Arlene
Rochester

"It truly is "Like it never even happened."!

Maggie G.
Greece

"Extremely professional and courteous: SERVPRO remediated our mold invaded home!"

Dan B.
Gates

The guys were very polite, punctual, and task oriented. They went beyond what was expected and removed two damaged bookcases from the basement for me where they were working. The floor looked great when they were finished. We used SERVPRO for a previous event and was equally satisfied with the experience.

Carole Meyer
Rochester

Last weekend I had a panicked call from my son who was home alone saying our basement was flooding. Upon arriving home, we found our that us and three of our neighbors had basements with sewage water in them. I called SERVPRO within minutes of arriving home. Jim called back within 10 minutes and said he was in route. Once he arrived he looked over our situation, made an assessment of what was needed. A crew was there within the next 30 minutes and they went about removing rugs and items that were wet, clearing out the excess water and sanitizing the floor and setting up fans and a dehumidifier. I cannot say enough about Jim, Justin and the rest of crew. They were so professional and understanding of how stressful this situation was for us. I immediately recommended them to our next door neighbors who took them up on their services. Justin was in touch over the next few days to see the progress of the basement and when they collected their equipment, they professionally cleaned the carpet that my husband had tracked on in our family room. Due to their immediate response, the damage to certain items in our basement was dramatically reduced, leaving many items salvageable. I cannot recommend Jim, Justin and the SERVPRO company enough!!

Jennifer Freese
Rochester

SERVPRO was recommended to me from a friend and I knew about their reputation from past experience. They came in and did a quote for me and I got the information back very quickly. It was very fast with response time and very neat and clean, I'm very happy with the work.

The technicians that came in to do the work were very clean, they were very professional. They were very courteous and very cognizant of the homes that are here and were very quiet, so it worked out real well.

Gary Piccarreto
Rochester

Thank you so much for allowing us to use your machine to air out our apartment. It worked so well and saved us a lot of time rather than trying to do it other ways. We are very grateful for your kindness!

Madison & Josh
Rochester

"Peace of mind is priceless and this crew handled it perfectly, from start to finish and SO nice! I can’t say enough great things!"

Heidi C.
CHURCHVILLE

"Again, thanks for your amazing service. You came to our rescue and took excellent care of our mold problem."

Bob S.
Hilton

We recently had some clean-up work done at our home and were very impressed with the timely,professional and excellent service we received from SERVPRO. They had been highly recommended to us and we in turn will not hesitate them to any of our family and friends…

Michael & Arlene
Rochester

About Us

What We Do:

SERVPRO® of West Monroe County understands the stress and worry that comes with damage to your home or business and the disruption it can cause in your life. Whether it's fire, water, mold or storm damage, we approach every situation uniquely with compassion and integrity. We'll take care of the job from start to finish with the highest professional quality the industry can offer.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO® of West Monroe County. We are a family owned and operated franchise serving you since 1991.

Why We Do It:

SERVPRO® of West Monroe County has been family owned and operated by Jim and Michele Wandtke. We work to ensure one thing at each step: MAKE THE CUSTOMER HAPPY. We take care of our customers and our community because we are part of that community.

Before Jim and Michele bought SERVPRO® of West Monroe County from Michele's parents, Michael and Joanne Kadey, they worked in the Rochester area. Having the dream of owning their own business, they bought SERVPRO® of West Monroe County and have grown the business and community every year since 1991.

Get In Touch:

We'd love to help any way possible! Please feel free to contact us at our office at (585) 723-1990.

For community events and involvement contact Andrea Cammilleri at ANDREA.SERVPRO8196@gmail.com

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James & Michele Wandtke
James & Michele Wandtke
Owners of SERVPRO of West Monroe County

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.