For water damage restoration near you, call SERVPRO. We are available 24/7, including weekends and holidays for flood damage, emergency water removal, and cleanup.

Water Damage Cleanup & Repair

24/7 Emergency Water Removal
  • The #1 Choice in Cleanup and Restoration*
  • Providing Residential and Commercial Water Damage Restoration Near You
  • Advanced Water Inspection, Extraction, and Drying Equipment
  • Easier Insurance Claim Process
  • Faster to any size disaster™

Here to Help® 24/7

SERVPRO of SE Monroe County

Service Areas

East Rochester, NY | Penfield, NY | Fairport, NY

Need Water Removal or Flood Cleanup?

When your Rochester home has water damage from flooding or leaks, you need the company that can respond immediately and has the expertise and equipment to properly restore your property. SERVPRO of East Monroe County uses advanced water damage inspection and extraction equipment to help them find the moisture and to remove it as quickly as possible. Our highly trained technicians will monitor and document the drying process so that you know your property is back to normal. We are locally owned and operated and have been in business for 40 years. We are nationally known and understand the science of drying. Call today - our estimates are always free!  (585) 310-4191

A leaking pipe can cause water damage in your home or business. Looking for water damage restoration near you? Call SERVPRO for 24/7 emergency service water removal, cleanup, and damage assessment near me.
A leaking pipe can cause water damage in your home or business. Looking for water damage restoration near you? Call SERVPRO for 24/7 emergency service water removal, cleanup, and damage assessment near me.

Residential Water Extraction and Cleanup

Our focus is restoring your affected space to pre-damaged condition. Rest assured, our highly-trained technicians will complete the water removal and cleanup process from beginning to end, helping to ensure it is documented along the way, and dried properly and thoroughly. Our customer-focused professionals will:

  • Assess your property's water damage.
  • Explain the extent of the water damage and the restoration process so you're able to make an informed decision on how to proceed.
  • Use advanced equipment to detect hidden moisture and perform water extraction of any standing water.
  • Help ensure your property is clean, dry, and restored to its pre-damaged condition.
Water damage can be detrimental to your property. Call SERVPRO for 24/7 emergency water damage restoration services near you. We offer efficient water removal near me, damage assessment, and cleanup when you need it.
Water damage can be detrimental to your property. Call SERVPRO for 24/7 emergency water damage restoration services near you. We offer efficient water removal near me, damage assessment, and cleanup when you need it.

Commercial Water Damage Restoration

When water damage occurs in your commercial property, be it a small business, warehouse, high-rise building, or other industrial space, the destruction can be devastating. Not only is your business damaged, but operations may stop, causing a disruption in production and revenue, as well as inconveniencing or causing possible safety concerns for your customers and employees. No matter the size or source of the commercial job, from floods to broken pipes, our team of professionals is ready to respond to your call.

Industries Serviced:

- Retail      - Educational Facilities

- Healthcare  - Property Management

- Hospitality  - Food Service

SERVPRO of SE Monroe County is Always Near You for Water Damage Restoration Service

Why Choose SERVPRO

Highly Trained Restoration Specialists

Our professionals specialize in residential water damage restoration, with training focused on restoring salvageable items, accelerating drying time while documenting the entire restoration process.
Why Choose SERVPRO

Customer Care

Our professionals care about you and your property and want to help you get your property back to pre-loss condition after you have water damage to your home or business.

Why Choose SERVPRO

#1 in the Cleanup and Restoration Industry*

We’ve earned the reputation as a trusted leader in the restoration industry and specialize in fire and water damage, specialty cleaning, mold, and so much more.
Why Choose SERVPRO

Easier Insurance Claims Process

We will help you navigate the insurance claims process and coordinate the necessary paperwork for a quicker, easier experience.

What our
customers are saying

"Everyone at SERVPRO was great to work with. Kaitlyn was my main contact and she was always a pleasure to speak with. On-site, Zeke managed the large job and was also easy to work with and made sure things were done thoroughly and correctly. Zach was also pleasant to work with. I would recommend SERVPRO."

Linda P.
Rochester

"I could not be happier with the teams that came to my home. Every one was courteous and respectful to both me and my home. What impressed me most was how they tolerated my dog. Once they each passed his test, they were his best friends. I would not hesitate to recommend or if needed use this company again. Job well done!!"

Joann P.
Rochester

"Thanks again for the first rate service.  Everyone we dealt with did an excellent job! Have already recommended your business to others!"

Bruce & Sharyl
Penfield

"Very professional, They were ALWAYS on time they said they would be there. They all worked as a team. Helped me feel at peace that everything was going to be ok. I can’t say enough about your team that was in my home."

Jacqueline F.
Webster

"I want to give the biggest shout out to.. Zeke, Matt, Caitlyn, Ricky, Camden, Rachel. They make an amazing team. Their professionalism, their work ethic, they work amazing together. They did such amazing clean up from the flood. They are very hard workers. They really know how to give you a peace of mind that everything is going to be ok. I can’t for get Felicia and Kaitlyn in the office. You called every morning to give me an update on the time they would come out and then call again 20 minutes before they got there. Your scheduling was always right on the nose. When you said they would be there in 20 minutes they were there. I can’t not say enough about your service. But God Bless you all and Thank you!"

 

Stacey E
Webster

"Due to extensive water damage to my house it was necessary for SERVPRO to come in and do clean up. It was a big job, all of my furniture had to be removed and it involved extensive demolition to my home. All of the SERVPRO employees were extremely kind and understanding, always behaving in a professional manner. They were careful to take care of my home and belongings as to avoid any further damage. They always responded promptly to all my questions and concerns. I highly recommend SERVPRO of East Monroe County and would use them again should the need arise."

Susan H.
Rochester

"SERVPRO did a wonderful job and I appreciate them coming out to help me with a flood that I had in my house. Tyler, Nate and Zeke were great!!! If I need SERVPRO, I will definitely use them in the future. ??"

Corinne S.
Canandaigua

"Our basement flooded due to heavy rains. SERVPRO came promptly for an estimate. Dealt with Kaitlyn, Zeke, Zack and Luke…each of them professional, courteous, knowledgeable and a pleasure to deal with. Clean-up began quickly and effectively. Couldn’t have handled this issue without them! Highly recommend their services."

Paul M.
Rochester

"Kaitlyn, Zeke and Zack responded to initial request for quote, followed up with emails, phone calls, cleaned basement caused by sewage back-up from street. All three exceeded my expectations."

Mark M.
Rochester

"Everyone at SERVPRO was great to work with. Kaitlyn was my main contact and she was always a pleasure to speak with. On-site, Zeke managed the large job and was also easy to work with and made sure things were done thoroughly and correctly. Zach was also pleasant to work with. I would recommend SERVPRO."

Linda P.
Rochester

"I could not be happier with the teams that came to my home. Every one was courteous and respectful to both me and my home. What impressed me most was how they tolerated my dog. Once they each passed his test, they were his best friends. I would not hesitate to recommend or if needed use this company again. Job well done!!"

Joann P.
Rochester

"Thanks again for the first rate service.  Everyone we dealt with did an excellent job! Have already recommended your business to others!"

Bruce & Sharyl
Penfield

"Very professional, They were ALWAYS on time they said they would be there. They all worked as a team. Helped me feel at peace that everything was going to be ok. I can’t say enough about your team that was in my home."

Jacqueline F.
Webster

"I want to give the biggest shout out to.. Zeke, Matt, Caitlyn, Ricky, Camden, Rachel. They make an amazing team. Their professionalism, their work ethic, they work amazing together. They did such amazing clean up from the flood. They are very hard workers. They really know how to give you a peace of mind that everything is going to be ok. I can’t for get Felicia and Kaitlyn in the office. You called every morning to give me an update on the time they would come out and then call again 20 minutes before they got there. Your scheduling was always right on the nose. When you said they would be there in 20 minutes they were there. I can’t not say enough about your service. But God Bless you all and Thank you!"

 

Stacey E
Webster

"Due to extensive water damage to my house it was necessary for SERVPRO to come in and do clean up. It was a big job, all of my furniture had to be removed and it involved extensive demolition to my home. All of the SERVPRO employees were extremely kind and understanding, always behaving in a professional manner. They were careful to take care of my home and belongings as to avoid any further damage. They always responded promptly to all my questions and concerns. I highly recommend SERVPRO of East Monroe County and would use them again should the need arise."

Susan H.
Rochester

"SERVPRO did a wonderful job and I appreciate them coming out to help me with a flood that I had in my house. Tyler, Nate and Zeke were great!!! If I need SERVPRO, I will definitely use them in the future. ??"

Corinne S.
Canandaigua

"Our basement flooded due to heavy rains. SERVPRO came promptly for an estimate. Dealt with Kaitlyn, Zeke, Zack and Luke…each of them professional, courteous, knowledgeable and a pleasure to deal with. Clean-up began quickly and effectively. Couldn’t have handled this issue without them! Highly recommend their services."

Paul M.
Rochester

"Kaitlyn, Zeke and Zack responded to initial request for quote, followed up with emails, phone calls, cleaned basement caused by sewage back-up from street. All three exceeded my expectations."

Mark M.
Rochester

About Us

SERVPRO of SE Monroe County understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of SE Monroe County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of SE Monroe County can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of SE Monroe County.

If you would like to schedule service for your home or business, please call today!

Serving the greater Rochester area since 1979, SERVPRO is the cleaning and restoration brand you know and trust.

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Douglas Glassman

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©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.