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Douglas Glassman

About Us

SERVPRO of SE Monroe County is available anytime you need help, 24 hours a day, including weekends and holidays. Call us for your residential and commercial cleanup, repair, and construction service needs.

Here to Help® 24/7

SERVPRO of SE Monroe County

(585) 641-0040
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(585) 641-0040

About Us

SERVPRO of SE Monroe County understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of SE Monroe County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of SE Monroe County can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of SE Monroe County.

If you would like to schedule service for your home or business, please call today!

Serving the greater Rochester area since 1979, SERVPRO is the cleaning and restoration brand you know and trust.

Quick Links

Meet Our TeamView JobsWater ServicesFire ServicesCleaning ServicesConstruction & Re-modelingCommercial Services

Service Area

East Rochester, NY | Penfield, NY | Fairport, NY

Certifications

  • WRT - Water Damage Restoration Technician
  • AMRT - Applied Microbial Remediation Technician
  • OSHA - 10-hour General and/or Construction Industry Training Program
  • RRRP - Lead-Based Paint Activities and Renovation
  • CCT - Carpet Cleaning Technician
  • FSRT - Fire & Smoke Damage Restoration Technician
  • UFT - Upholstery & Fabric Cleaning Technician
  • ECTP - Employee Certification Training Program
  • ASD - Applied Structural Drying Technician
  • OSHA - 30-hour General and/or Construction Industry Training Program

What our
customers are saying

Hello, I am the Chief Paramedic for Wayne County Advanced Life Support Services. I am also a volunteer Firefighter with Lincoln Fire Rescue and a volunteer member of Western Wayne Ambulance. I just wanted to reach out and personally thank you for your company cleaning our Wayne County Paramedic Flycars, Western Wayne Ambulances and Lincoln Fire Trucks. Your employees were literally awesome and did an excellent job. All 3 of the agencies that I am part of are very impressed and happy with the service that they provided. Thank you so much. The battle on Covid-19 has definitely stressed out everyone and the cleaning of our vehicles certainly makes things better.

  Thank you, Eric D.

Western Wayne Ambulance
Walworth

I hope this email finds you healthy and well.  We are in the process of sending you an official letter of thanks, however I wanted to send you an email to thank you and your team for the service you provided.  SERVPRO’s act of kindness was appreciative and went a long way to the men and women of the Rochester Police Department and provided peace of mind to the officers operating our patrol vehicles in the sense they (the officers) were operating a sanitized vehicle.

On behalf of the women and men of the Rochester Police Department, I thank you for your thoughtfulness and the act of kindness you provided to our members. 

Extremely Grateful,

Chief Singletary

City of Rochester Police Dept.
Rochester

Unbelievable job! Incredible from start to finish. Love it, the attic never looked this good in 100 years! Love you Carol!

Kristine L.
Fairport

I would definitely call again if I need this type of service and I will be definitely recommending your company.  The guys really did a job well done! Thank you so much! 

Christine W.
Fairport

I wanted to write to thank you for being understanding and rectifying the situation at hand.  It means more than you can know. My husband passed away in March and this is the first time I am dealing with these types of household issues on my own. I was so nervous of being the stereotypical "screwed over" woman that I may have over-reacted at first. At any rate, I really do appreciate your generosity and I want you to know that I will make sure to speak highly of you and your company! Thank you again!

Kelly N.
Rochester

We give SERVPRO many compliments. The team they sent to us to store our furniture during some restoration were fabulous!!! The crew, Shane, Peter, and Hunter we’re outstanding!! Very polite, hard working and enjoyable!!! Always a smile and joy from them when they worked!!! Terrific representation for SERVPRO!!! Highly recommend them!!!!

Susan A.
Rochester

Thank You for helping our department stay safe and assisting with keeping our trucks clean!

-Asst. Fire Chief, Gates Fire District

Gates Fire District
Rochester

SERVPRO,

Thank you for helping ensure the cleanliness of our patrol cars during this pandemic.

Very much appreciated,

Chief Rieger

Webster Police Department
Webster

I am writing this correspondence on behalf of the North East Joint Fire District and Webster Volunteer Fire Department.  All of us send our sincerest thank you for your disinfecting service to our fire apparatus at no cost to the District or taxpayers.  Your staff was extremely courteous, professional and thorough.

Our volunteer firefighters greatly appreciate having their apparatus sanitized by your SERVPRO professionals.  On behalf of our citizens, volunteer firefighters and the Board of Fire Commissioners, I again thank you and your diligent staff for the important sanitizing services you provided our District.

Wishing you and your staff wellness and good health.

Yours in service,

Steve S.

Executive Director

North East Joint Fire District
Webster

Hello, I am the Chief Paramedic for Wayne County Advanced Life Support Services. I am also a volunteer Firefighter with Lincoln Fire Rescue and a volunteer member of Western Wayne Ambulance. I just wanted to reach out and personally thank you for your company cleaning our Wayne County Paramedic Flycars, Western Wayne Ambulances and Lincoln Fire Trucks. Your employees were literally awesome and did an excellent job. All 3 of the agencies that I am part of are very impressed and happy with the service that they provided. Thank you so much. The battle on Covid-19 has definitely stressed out everyone and the cleaning of our vehicles certainly makes things better.

  Thank you, Eric D.

Western Wayne Ambulance
Walworth

I hope this email finds you healthy and well.  We are in the process of sending you an official letter of thanks, however I wanted to send you an email to thank you and your team for the service you provided.  SERVPRO’s act of kindness was appreciative and went a long way to the men and women of the Rochester Police Department and provided peace of mind to the officers operating our patrol vehicles in the sense they (the officers) were operating a sanitized vehicle.

On behalf of the women and men of the Rochester Police Department, I thank you for your thoughtfulness and the act of kindness you provided to our members. 

Extremely Grateful,

Chief Singletary

City of Rochester Police Dept.
Rochester

Unbelievable job! Incredible from start to finish. Love it, the attic never looked this good in 100 years! Love you Carol!

Kristine L.
Fairport

I would definitely call again if I need this type of service and I will be definitely recommending your company.  The guys really did a job well done! Thank you so much! 

Christine W.
Fairport

I wanted to write to thank you for being understanding and rectifying the situation at hand.  It means more than you can know. My husband passed away in March and this is the first time I am dealing with these types of household issues on my own. I was so nervous of being the stereotypical "screwed over" woman that I may have over-reacted at first. At any rate, I really do appreciate your generosity and I want you to know that I will make sure to speak highly of you and your company! Thank you again!

Kelly N.
Rochester

We give SERVPRO many compliments. The team they sent to us to store our furniture during some restoration were fabulous!!! The crew, Shane, Peter, and Hunter we’re outstanding!! Very polite, hard working and enjoyable!!! Always a smile and joy from them when they worked!!! Terrific representation for SERVPRO!!! Highly recommend them!!!!

Susan A.
Rochester

Thank You for helping our department stay safe and assisting with keeping our trucks clean!

-Asst. Fire Chief, Gates Fire District

Gates Fire District
Rochester

SERVPRO,

Thank you for helping ensure the cleanliness of our patrol cars during this pandemic.

Very much appreciated,

Chief Rieger

Webster Police Department
Webster

I am writing this correspondence on behalf of the North East Joint Fire District and Webster Volunteer Fire Department.  All of us send our sincerest thank you for your disinfecting service to our fire apparatus at no cost to the District or taxpayers.  Your staff was extremely courteous, professional and thorough.

Our volunteer firefighters greatly appreciate having their apparatus sanitized by your SERVPRO professionals.  On behalf of our citizens, volunteer firefighters and the Board of Fire Commissioners, I again thank you and your diligent staff for the important sanitizing services you provided our District.

Wishing you and your staff wellness and good health.

Yours in service,

Steve S.

Executive Director

North East Joint Fire District
Webster

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.