
SERVPRO of Rockville and Silver Spring North
Address
850 E Gude DriveSuite H
Rockville, MD 20850
Service Area
Here to Help® 24/7
SERVPRO of Rockville and Silver Spring North
About Us
SERVPRO® of Rockville-Olney and SERVPRO® of Silver Spring North have been serving Montgomery County, Maryland for 41 years and counting.
Eric Thompson created the stepping stones of success for these franchises. Eric’s daughter, Michelle Gutierrez, joined the SERVPRO franchises 18 years ago. Alongside Michelle is her husband, Jorge Gutierrez, who joined the team 10 years ago. With our online ratings being a 4.9 out of 5, and hundreds of online reviews, this success can be directly attributed to our commitment to our customers and their satisfaction through every phase of mitigation, reconstruction, remediation or restoration.
As our team has grown over the years, our efforts have remained the same: We aim to be “Faster to Any Size Disaster,” so we can restore your properties “Like it never even happened.” And we do that by putting you -- our customers -- first!
Our response teams at SERVPRO of Rockville-Olney and SERVPRO of Silver Spring North understand the stress and worry that come with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
SERVPRO of Rockville-Olney and SERVPRO of Silver Spring North, along with our sister franchises SERVPRO of Laurel and SERVPRO of Greenbelt NE/Beltsville E, are a full-service restoration company that specializes in the cleanup, restoration & reconstruction of residential and commercial property after a fire, smoke or water damage. We also mitigate mold and mildew, and biohazards from your home or business.
Additionally, we offer thorough cleaning of homes, businesses small and large, with our Certified: SERVPRO® Cleaned program that is especially beneficial during the Covid-19 pandemic. Certified: SERVPRO® Cleaned is a defensive, proactive viral pathogen cleaning program backed by our more than 50 years of experience in cleanup and restoration. With an industry-leading, proprietary training program, cleaning solutions and remediation processes, we're helping businesses across the country reopen safely. So make the commitment to keep your employees and customers safer. Make sure your space is Certified SERVPRO Cleaned!
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Rockville-Olney and SERVPRO of Silver Spring North. We remain available and ready 24/7.
If you would like to schedule service for your home or business, please call us today!
Serving Montgomery County, Maryland for 40+ years, SERVPRO of Rockville-Olney and SERVPRO of Silver Spring North are the cleaning and restoration brands you know and trust.
Services We Provide


WHY CHOOSE SERVPRO?
Faster to any size disaster™
We have more than 2,100 locations nationwide serving 97% of all US zip codes within two hours.
Available 24/7
An emergency can happen at any time, and we are ready to take your call, day or night.
#1 in the cleanup and restoration industry
We’re a trusted leader in the restoration industry.
Highly-trained professionals with more than 50 years of experience
We’ve earned the reputation as #1 in the cleanup and restoration industry and specialize in fire and water damage, specialty cleaning, mold, and so much more.
What our
customers are saying
Briand and his team were excellent. I couldn't ask for a better crew -- they removed all the floors in the master bedroom and bathroom and laundry and set up the air vacs and dehumidifier. Before embarking on anything Briand explained to me what was to be done and he answered all the questions I had for him. The crew with him were awesome. On the appointment dates and times, they were there on time and called me 15 minutes before arrival. One thing I can attest was the respect they had for my items and the trust as I did not need to worry. Safety and trust was key for me and I would trust this Team and would highly recommend Briand.
Sergio and two other (crew members) were outstanding and did an amazing job of cleaning and removing a dreadful mess when our garage ceiling fell down with what looked like tons of loose insulation. We cannot thank them enough.
The crew showed up very soon after we called them and stayed late into the night until the job was complete. Everyone was very professional and worked non-stop until finished. We were told when they would arrive and they showed up right on time and went right to work.
We had substantial water damage in our kitchen and basement due to old, leaky pipes. At the advice of our plumber, we contacted SERVPRO and their remediation team was out and at our house within 3 hours of our initial call. At first, I thought they were just going to take stock of the damage, but the team started the remediation that very afternoon. I was very pleasantly surprised.
In parallel to the remediation efforts, SERVPRO sent someone out to assess the cost of reconstruction, coordinated with an asbestos abatement contractor, and worked with our insurance. Without fail, everyone I spoke to at SERVPRO was courteous, helpful, and incredibly quick in responding to questions and concerns that arose. Ultimately we felt so confident in the services that had already been rendered that we opted to have SERVPRO do the repairs to our home (including some upgrades to the basement).
Their team did great work and were happy to address the few issues that we encountered. Hopefully we will never have need of remediation services again, but if we do SERVPRO will unequivocally be our first call.
SERVPRO was very helpful at an extremely stressful time - my elderly parents had a lot of water damage to all three levels of their home during a pandemic. They took care of our problem from mold remediation to removal of damaged property, to testing and removing asbestos tile and remodeling and reconstruction.
Everyone on the team was friendly, conscientious and professional. They listened carefully to what my parents wanted and worked with them to bring the project in at a price we could all agree upon. Everyone was available and easy to work with, especially the foreman, Dan, who is a gem to work with. He has the patience of a saint and his attention to detail puts your mind at ease.
I would definitely recommend them for any remodeling/reconstruction job and plan to use them in the future.
On a recent Thursday before Memorial Day, I was traveling outside of the country, with my niece staying in our house, when she discovered a catastrophic leak coming from our third floor hall bathroom. Water had flooded the bathroom, adjacent bedrooms, was pooling in the drywall in our second floor dining room, was pouring down from our dining room chandelier, soaked our dining room set and made its way down through our hardwood flooring, and was dripping from our basement ceiling onto the carpeting of our finished basement. My niece called me frantically when she discovered the leak, and in turn I made a quick call to Trinh Le of SERVPRO of Rockville... Within one hour of that phone call, one of her teams was in our house working diligently to stop the water and mitigate the damage. They worked late into the evening, sopping up water, pulling up carpeting, removing fixtures, carpeting and drywall, and installing air movers and evaporators to address the water issues. We arrived home on Saturday night, and first thing Sunday morning another team met us at the house to assess the damage and determine what further steps were necessary. Unfortunately, water had gotten into the tile floor in the bathroom, and further remediation work was done on the spot, even though it was a Sunday during the memorial day weekend. The SERVPRO of Rockville team worked directly with my insurance company, they were fast and responsive, highly professional and saved me from a much bigger issues had I not called them. Each of the technicians I worked with explained to me in detail the steps they recommended and why, and gave me the great comfort of mind to know that their judgments were sound and necessary. I hope I never have to use them again, of course, but if I do you can be certain that I won't hesitate to call on SERVPRO of Rockville to help mitigate my flooding and water damage - they are the very best at what they do!
SERVPRO (Rockville-Olney) has the best customer service and treat their clients great.. Highly recommend!
Love the people who work here as their customer service is exceptional. They are a professional group that is also extremely community minded. I observed them clean and restore a neighbor's house a few years back and have not forgotten how efficient and thorough they were... and I know they still are.
SERVPRO (of Rockville-Olney) came and did an excellent job! They came to my house very quick. They explained everything with my water damage and were a pleasure to work with.
Briand and his team were excellent. I couldn't ask for a better crew -- they removed all the floors in the master bedroom and bathroom and laundry and set up the air vacs and dehumidifier. Before embarking on anything Briand explained to me what was to be done and he answered all the questions I had for him. The crew with him were awesome. On the appointment dates and times, they were there on time and called me 15 minutes before arrival. One thing I can attest was the respect they had for my items and the trust as I did not need to worry. Safety and trust was key for me and I would trust this Team and would highly recommend Briand.
Sergio and two other (crew members) were outstanding and did an amazing job of cleaning and removing a dreadful mess when our garage ceiling fell down with what looked like tons of loose insulation. We cannot thank them enough.
The crew showed up very soon after we called them and stayed late into the night until the job was complete. Everyone was very professional and worked non-stop until finished. We were told when they would arrive and they showed up right on time and went right to work.
We had substantial water damage in our kitchen and basement due to old, leaky pipes. At the advice of our plumber, we contacted SERVPRO and their remediation team was out and at our house within 3 hours of our initial call. At first, I thought they were just going to take stock of the damage, but the team started the remediation that very afternoon. I was very pleasantly surprised.
In parallel to the remediation efforts, SERVPRO sent someone out to assess the cost of reconstruction, coordinated with an asbestos abatement contractor, and worked with our insurance. Without fail, everyone I spoke to at SERVPRO was courteous, helpful, and incredibly quick in responding to questions and concerns that arose. Ultimately we felt so confident in the services that had already been rendered that we opted to have SERVPRO do the repairs to our home (including some upgrades to the basement).
Their team did great work and were happy to address the few issues that we encountered. Hopefully we will never have need of remediation services again, but if we do SERVPRO will unequivocally be our first call.
SERVPRO was very helpful at an extremely stressful time - my elderly parents had a lot of water damage to all three levels of their home during a pandemic. They took care of our problem from mold remediation to removal of damaged property, to testing and removing asbestos tile and remodeling and reconstruction.
Everyone on the team was friendly, conscientious and professional. They listened carefully to what my parents wanted and worked with them to bring the project in at a price we could all agree upon. Everyone was available and easy to work with, especially the foreman, Dan, who is a gem to work with. He has the patience of a saint and his attention to detail puts your mind at ease.
I would definitely recommend them for any remodeling/reconstruction job and plan to use them in the future.
On a recent Thursday before Memorial Day, I was traveling outside of the country, with my niece staying in our house, when she discovered a catastrophic leak coming from our third floor hall bathroom. Water had flooded the bathroom, adjacent bedrooms, was pooling in the drywall in our second floor dining room, was pouring down from our dining room chandelier, soaked our dining room set and made its way down through our hardwood flooring, and was dripping from our basement ceiling onto the carpeting of our finished basement. My niece called me frantically when she discovered the leak, and in turn I made a quick call to Trinh Le of SERVPRO of Rockville... Within one hour of that phone call, one of her teams was in our house working diligently to stop the water and mitigate the damage. They worked late into the evening, sopping up water, pulling up carpeting, removing fixtures, carpeting and drywall, and installing air movers and evaporators to address the water issues. We arrived home on Saturday night, and first thing Sunday morning another team met us at the house to assess the damage and determine what further steps were necessary. Unfortunately, water had gotten into the tile floor in the bathroom, and further remediation work was done on the spot, even though it was a Sunday during the memorial day weekend. The SERVPRO of Rockville team worked directly with my insurance company, they were fast and responsive, highly professional and saved me from a much bigger issues had I not called them. Each of the technicians I worked with explained to me in detail the steps they recommended and why, and gave me the great comfort of mind to know that their judgments were sound and necessary. I hope I never have to use them again, of course, but if I do you can be certain that I won't hesitate to call on SERVPRO of Rockville to help mitigate my flooding and water damage - they are the very best at what they do!
SERVPRO (Rockville-Olney) has the best customer service and treat their clients great.. Highly recommend!
Love the people who work here as their customer service is exceptional. They are a professional group that is also extremely community minded. I observed them clean and restore a neighbor's house a few years back and have not forgotten how efficient and thorough they were... and I know they still are.
SERVPRO (of Rockville-Olney) came and did an excellent job! They came to my house very quick. They explained everything with my water damage and were a pleasure to work with.
About Us
SERVPRO® of Rockville-Olney and SERVPRO® of Silver Spring North have been serving Montgomery County, Maryland for 41 years and counting.
Eric Thompson created the stepping stones of success for these franchises. Eric’s daughter, Michelle Gutierrez, joined the SERVPRO franchises 18 years ago. Alongside Michelle is her husband, Jorge Gutierrez, who joined the team 10 years ago. With our online ratings being a 4.9 out of 5, and hundreds of online reviews, this success can be directly attributed to our commitment to our customers and their satisfaction through every phase of mitigation, reconstruction, remediation or restoration.
As our team has grown over the years, our efforts have remained the same: We aim to be “Faster to Any Size Disaster,” so we can restore your properties “Like it never even happened.” And we do that by putting you -- our customers -- first!
Our response teams at SERVPRO of Rockville-Olney and SERVPRO of Silver Spring North understand the stress and worry that come with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
SERVPRO of Rockville-Olney and SERVPRO of Silver Spring North, along with our sister franchises SERVPRO of Laurel and SERVPRO of Greenbelt NE/Beltsville E, are a full-service restoration company that specializes in the cleanup, restoration & reconstruction of residential and commercial property after a fire, smoke or water damage. We also mitigate mold and mildew, and biohazards from your home or business.
Additionally, we offer thorough cleaning of homes, businesses small and large, with our Certified: SERVPRO® Cleaned program that is especially beneficial during the Covid-19 pandemic. Certified: SERVPRO® Cleaned is a defensive, proactive viral pathogen cleaning program backed by our more than 50 years of experience in cleanup and restoration. With an industry-leading, proprietary training program, cleaning solutions and remediation processes, we're helping businesses across the country reopen safely. So make the commitment to keep your employees and customers safer. Make sure your space is Certified SERVPRO Cleaned!
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Rockville-Olney and SERVPRO of Silver Spring North. We remain available and ready 24/7.
If you would like to schedule service for your home or business, please call us today!
Serving Montgomery County, Maryland for 40+ years, SERVPRO of Rockville-Olney and SERVPRO of Silver Spring North are the cleaning and restoration brands you know and trust.
