
Meet Our Team
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SERVPRO of Frederick County
Sara Contreras
Sara is our Production Supervisor at SERVPRO of Frederick County. Her experience working for SERVPRO spans from 2012, with an additional nine years before helping our team. She has been certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC): FSRT fire and smoke restoration, OCT odor control tech, and EPA Lead Renovator.
Candy Machacuay
Construction Admin
David Rodriquez
David has been a Production Technician at SERVPRO of Frederick County since 2019 with related construction experience of several years. He previously drove a truck for Wayfair. David is the proud parent of a six-year-old daughter and resides in Gaithersburg, MD. His favorite food is "pupusas." "I am always laughing at everything, and I can't stay serious for a long period of time." He likes the teamwork environment and helping others.
Fidel
Production Technician
Karla
Production Technician
Kelly Campbell
Kelly has been the Operations Manager at SERVPRO of Frederick County since 2020. She keeps the administration buzzing with hands-on actions. Her 7+ years of construction experience combine well with WRT, CPR, and FSRT and safety certifications. She resides in Woodbine, MD, with her kids, a grandbaby, and some furry babies. Kelly taught Yoga, her favorite food are fish tacos, and she claims she is "Always learning something new and helping customers through difficult times."
Mauricio
Production Technician
Michelle Lolli
Michelle has been our Accounting / HR Coordinator at SERVPRO of Frederick County since 2021. She had broad experience as a public school teacher and restaurant manager. Her daughter, Jennifer, is a proud owner of this franchise. Michelle lives in Baltimore, MD, and enjoys hiking, painting, and her family. She is a nature/outdoor person who likes lots of broccoli and sushi. Michelle appreciates the friendly office environment filled with pleasant coworkers.
Nico Benitez
Nico is a Production Supervisor at SERVPRO of Frederick County. He has a lot of restoration experience, including many years (12-16) of construction background, and has been a SERVPRO technician since 2010. Nico enjoys spending time with his wife and 10-year-old grandson. His favorite food-- a great Argentinean steak. He states that "the environment with his coworkers" is very special. Nico enjoys sleeping after working hard. Nico lives in Burtonsville, MD.
RJ
Production Technician
Roberto
Production Technician
Santos Franco
Santos has been a Production Technician at SERVPRO of Frederick County since 2021 and has construction and demolition experience dating back to 2011. He resides in Montgomery Village, MD, and has a daughter and son. He enjoys fishing and his favorite soup--Caldo de Res. Santos likes listening to music, especially his favorite singer, Vincente Fernandez. He served in the military in El Salvador for five years. Santos says, "I like everything about SERVPRO, and I love what I do."
Steven
Production Technician
Wilmer
Production Technician
April
Job File Coordinator
Carli
Job File Coordinator
Ashlea
Construction Admin
Eduardo
Production Technician
Jose
Production Technician
Joe
Warehouse manager
Pedro
Production Technician
Wilmar
Production Technician
SERVPRO Team Hall
The whole crew! We're Faster To Any Size Disaster.
Juan Median
Juan Median serves as the Production Manager for SERVPRO of Frederick County. With extensive experience in the restoration industry, Juan relocated to Maryland from Florida, where he also held a Production Manager position. His commitment to excellence is backed by his IICRC certification, ensuring that every project is handled with the highest industry standards. Juan brings a wealth of knowledge and a dedication to customer satisfaction to his role, making him an invaluable leader on our team.
Chris Neff
As the Construction Manager at SERVPRO of Frederick County, Chris Neff brings the same level of dedication and expertise that made his years as a construction company owner so successful. With a keen eye for detail, he excels in repairing both commercial and residential properties. When he's not on the job, Chris loves spending time with his family and enjoys outdoor adventures like camping and hiking.
Angelis Nunez
Angelis is a Crew Chief at SERVPRO of Frederick County. He is excellent at organizing our technicians and pleases our customers and clients with his initiative and background. Angelis is IICRC certified as a Water Damage Restoration Technician (WRT) and also as an AMRT--Applied Microbial Remediation Technician.
Angel Pinero
Angel is a Crew Chief at SERVPRO of Frederick County. He brings over a decade of hands-on experience in the construction industry, starting his career in 2014. His deep expertise, combined with his dedication to hard work, ensures that our customers receive top-notch service every time. Angel's leadership and knowledge are key assets to our team.
What our
customers are saying
Great group of technicians!
I gave them all excellent in all categories, polite, prompt, they clearly explained the process. I would recommend them to all family, and friends.
EVERYONE was wonderful!
SERVPRO of Frederick County acted quickly when our local YMCA flooded for the second time in 2 years. We had an emergency plan in place (provided by SERVPRO of Frederick County), which helped our staff to respond quickly. Thank you to SERVPRO for getting us back in business.
We discovered our basement was flooded, and within an hour or so SERVPRO was in our home, assessing the damage, doing everything that could possibly be done to minimize further damage. To say the response time was quick would be a complete understatement. To say service was great would also fail to do them justice. They were utterly amazing. They eased all of our fears, helped us work through what’s going to happen and truly went above and beyond. No corners were cut, and the team was exceptional with communicating everything to us! I will never use another company, and can’t thank SERVPRO enough. Their equipment has been running all night to dry everything out, and within 18 hours from our original call, it’s already a completely different basement! Highly highly recommend!
Great communication with updates and what to expect. They were great!
Excellent service. Worked well with our insurance company. Very satisfied overall.
Julio and his team were terrific!!! They were courteous, professional, and we have never had another service that took such good care of our home. We would highly recommend them to anyone!!!
Excellent service throughout entire job!
Great group of technicians!
I gave them all excellent in all categories, polite, prompt, they clearly explained the process. I would recommend them to all family, and friends.
EVERYONE was wonderful!
SERVPRO of Frederick County acted quickly when our local YMCA flooded for the second time in 2 years. We had an emergency plan in place (provided by SERVPRO of Frederick County), which helped our staff to respond quickly. Thank you to SERVPRO for getting us back in business.
We discovered our basement was flooded, and within an hour or so SERVPRO was in our home, assessing the damage, doing everything that could possibly be done to minimize further damage. To say the response time was quick would be a complete understatement. To say service was great would also fail to do them justice. They were utterly amazing. They eased all of our fears, helped us work through what’s going to happen and truly went above and beyond. No corners were cut, and the team was exceptional with communicating everything to us! I will never use another company, and can’t thank SERVPRO enough. Their equipment has been running all night to dry everything out, and within 18 hours from our original call, it’s already a completely different basement! Highly highly recommend!
Great communication with updates and what to expect. They were great!
Excellent service. Worked well with our insurance company. Very satisfied overall.
Julio and his team were terrific!!! They were courteous, professional, and we have never had another service that took such good care of our home. We would highly recommend them to anyone!!!
Excellent service throughout entire job!
About Us
Community-Focused, Expert-Led Restoration in Frederick County
Here in Frederick, we know that when disaster hits, you don’t just need a contractor—you need a neighbor who understands. That’s why SERVPRO has been a trusted name in Frederick County for years, proudly restoring homes and businesses with speed, skill, and small-town care.
We’re not some out-of-town crew with a rented van. We’re local. Our owners, Art and Jennifer, are part of the Frederick community—Jennifer is a licensed Realtor and member of the Frederick County Association of Realtors, and Art brings 30+ years of experience as a Maryland licensed contractor. Together, they lead a team that’s built on trust, training, and top-tier equipment.
From fires and floods to funky mold and storm chaos, our certified team tackles it all:
- 9 truck-mounted water extractors for fast, powerful water removal
- Over 300 air movers and commercial-grade dehumidifiers
- Air scrubbers and desiccant systems for mold remediation
- Specialized packing and QR-coded storage for fire-damaged contents
But our pride goes beyond the job site. You’ll find us supporting the YMCA, partnering with local Chambers of Commerce, and staying active with community groups like the Smoketown Rotary Club and the Girl Scouts.
Whether it’s restoring a family kitchen or deep-cleaning a local church, we show up ready, 24/7, with certified experts and a whole lot of heart. We know your home isn’t just a structure—it’s your life. And we treat it that way.
Looking for restoration pros who care as much about your peace of mind as your property? SERVPRO is ready to help make things right again—quickly, cleanly, and compassionately.
