Water Damage Cleanup & Repair
- The #1 Choice in Cleanup and Restoration*
- Providing Residential and Commercial Water Damage Restoration Near You
- Advanced Water Inspection, Extraction, and Drying Equipment
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7
SERVPRO of Boston Downtown / Back Bay / South Boston / Dorchester
Service Areas
Need Water Removal or Flood Cleanup?
Water Mitigation Experts in Boston
The statistics are staggering: 1/3 of all households have experienced a water damage event. Maybe that statistic surprises you; water damage isn’t something that happens to other people, it's likely something you will experience yourself. Perhaps you’re reading this very page because it did happen.
Water exploits weaknesses in property water-proofing. As properties age, broken pipes, weakened waterproofing, and faulty appliances can cause serious damage. When the temperature drops, frozen pipes also present a major risk to your property. When water damage does happen, it's important to address the damage quickly. If water damage is left unaddressed it may cause even greater damage as it spreads and as mold begins to appear.
Our greater Boston area team is trained in water damage restoration and remediation.
Give us a call and let us help!
Follow the tips outlined in our Water Damage Tips—Until Help Arrives Guide to protect yourself and your property.
Residential Water Extraction and Cleanup
Our focus is restoring your affected space to pre-damaged condition. Rest assured, our highly-trained technicians will complete the water removal and cleanup process from beginning to end, helping to ensure it is documented along the way, and dried properly and thoroughly. Our customer-focused professionals will:
- Assess your property's water damage.
- Explain the extent of the water damage and the restoration process so you're able to make an informed decision on how to proceed.
- Use advanced equipment to detect hidden moisture and perform water extraction of any standing water.
- Help ensure your property is clean, dry, and restored to its pre-damaged condition.
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Commercial Water Damage Restoration
When water damage occurs in your commercial property, be it a small business, warehouse, high-rise building, or other industrial space, the destruction can be devastating. Not only is your business damaged, but operations may stop, causing a disruption in production and revenue, as well as inconveniencing or causing possible safety concerns for your customers and employees. No matter the size or source of the commercial job, from floods to broken pipes, our team of professionals is ready to respond to your call.
Industries Serviced:
- Retail - Educational Facilities
- Healthcare - Property Management
- Hospitality - Food Service
SERVPRO of Boston Downtown / Back Bay / South Boston / Dorchester is Always Near You for Water Damage Restoration Service
Highly Trained Restoration Specialists
Customer Care
Our professionals care about you and your property and want to help you get your property back to pre-loss condition after you have water damage to your home or business.
#1 in the Cleanup and Restoration Industry*
Easier Insurance Claims Process
We will help you navigate the insurance claims process and coordinate the necessary paperwork for a quicker, easier experience.
What our
customers are saying
Jonathan was an ultimate professional and was incredibly knowledgeable about the entire process. He took time to answer questions and make us comfortable about the water damage (we had a one week old in the house!) Sam and Julian did great work and were quick to mitigate the mold risk we had and left our place clean and ready for the repair work to start. Would definitely recommend.
Dillon did a fabulous job of coordinating things. He made the process of dealing with a leak in the house and subsequent damage seamless for me. His team- Reggie, Juan and Julian were incredibly thorough- super conscious of keeping the area contained to avoid spreading dust/mold/etc. around the house. I am so grateful for how efficient and conscientious they were. Dillon was also very mindful of the dogs and kids and made sure that the process would be minimally disruptive to them which I truly appreciated. I would definitely recommend them again.
Unfortunate events seem to occur at the worst possible times. In the case of my home, I was out of the country when water from an upstairs bathroom leaked into the ceiling and walls resulting in a fair amount of water damage to the kitchen below. A call to SERVPRO of Boston while I was overseas connected me with project manager Jonathan, who responded immediately on-site to inspect and assess the damage. Jonathan communicated with me throughout the process, even considering time-zone differences, and made all necessary arrangements to contain the damage and coordinate the work needed to remedy the situation. Crew chief Hector and technician Silvio performed all work expeditiously and to the highest of standards to prepare the affected areas for my plumbing and building contractors to complete their work properly and safely. The level of service and quality of work I received from Jonathan, Hector, and Silvio were exemplary, and their professionalism and courtesy distinguish them from others in the industry. I recommend with the highest of confidence and enthusiasm.
I worked with Jonathan, Ricardo and Jose after my condo flooded and they did an amazing job. They were very professional and friendly, explained everything they were doing and kept me updated every step of the way. They had to tear up the floor boards and remove a wall, and did everything quickly and thoughtfully and cleaned up afterwards. I would highly recommend them!
I can't say enough about the SERVPRO Boston team! I did not know that I was flooded until 8pm at night when I went downstairs to do a load of laundry. From the time that I called SERVPRO Boston, to the time that I had a returned call was less than 15 minutes! I have never had such follow thru. Jose and his partner arrived on time, were neat, professional, considerate and fast. I actually fell asleep while they we working - that's how comfortable I felt! I went from not knowing what to do to falling asleep! Jake followed up all along the way and made sure that I was happy and comfortable with the work and the process.
I cloudless not hesitate to call SERVPRO Boston again and recommend them highly!
I would highly recommend SERVPRO. Nicholas B. came out to assess the area of water damage in my home – he was extremely thorough, professional, and was able to provide me an estimate in a timely manner. A few days later, Eric and Hery came out to begin the work. They were very nice and explained the entire process (even warned me before starting the vacuum as to not scare my dog). I would highly recommend them to anyone!
SERVPRO was responsive and professional when we discovered significant water damage in our Boston condo. Johnathan walked us through every step of the project and expertly managed his team, Jose and Franklin. After being blown off my multiple contractors, SERVPRO was out to our home in no time and put me in touch with a great contractor. We were very happy with the services provided and would highly recommend SERVPRO.
Cam and his crew were very professional and courteous from the beginning to the end of the project. SERVPRO went beyond what I was expecting, just extremely thorough. Thank you all for making the outcome, of my devastating situation, a pleasant experience.
Our basement flooded and SERVPRO showed up right away after we called - every person we dealt with was extremely professional, helpful, & supportive throughout the whole process. They kept us in the loop from start to finish - amazing experience with them during such a stressful time!
Jonathan was an ultimate professional and was incredibly knowledgeable about the entire process. He took time to answer questions and make us comfortable about the water damage (we had a one week old in the house!) Sam and Julian did great work and were quick to mitigate the mold risk we had and left our place clean and ready for the repair work to start. Would definitely recommend.
Dillon did a fabulous job of coordinating things. He made the process of dealing with a leak in the house and subsequent damage seamless for me. His team- Reggie, Juan and Julian were incredibly thorough- super conscious of keeping the area contained to avoid spreading dust/mold/etc. around the house. I am so grateful for how efficient and conscientious they were. Dillon was also very mindful of the dogs and kids and made sure that the process would be minimally disruptive to them which I truly appreciated. I would definitely recommend them again.
Unfortunate events seem to occur at the worst possible times. In the case of my home, I was out of the country when water from an upstairs bathroom leaked into the ceiling and walls resulting in a fair amount of water damage to the kitchen below. A call to SERVPRO of Boston while I was overseas connected me with project manager Jonathan, who responded immediately on-site to inspect and assess the damage. Jonathan communicated with me throughout the process, even considering time-zone differences, and made all necessary arrangements to contain the damage and coordinate the work needed to remedy the situation. Crew chief Hector and technician Silvio performed all work expeditiously and to the highest of standards to prepare the affected areas for my plumbing and building contractors to complete their work properly and safely. The level of service and quality of work I received from Jonathan, Hector, and Silvio were exemplary, and their professionalism and courtesy distinguish them from others in the industry. I recommend with the highest of confidence and enthusiasm.
I worked with Jonathan, Ricardo and Jose after my condo flooded and they did an amazing job. They were very professional and friendly, explained everything they were doing and kept me updated every step of the way. They had to tear up the floor boards and remove a wall, and did everything quickly and thoughtfully and cleaned up afterwards. I would highly recommend them!
I can't say enough about the SERVPRO Boston team! I did not know that I was flooded until 8pm at night when I went downstairs to do a load of laundry. From the time that I called SERVPRO Boston, to the time that I had a returned call was less than 15 minutes! I have never had such follow thru. Jose and his partner arrived on time, were neat, professional, considerate and fast. I actually fell asleep while they we working - that's how comfortable I felt! I went from not knowing what to do to falling asleep! Jake followed up all along the way and made sure that I was happy and comfortable with the work and the process.
I cloudless not hesitate to call SERVPRO Boston again and recommend them highly!
I would highly recommend SERVPRO. Nicholas B. came out to assess the area of water damage in my home – he was extremely thorough, professional, and was able to provide me an estimate in a timely manner. A few days later, Eric and Hery came out to begin the work. They were very nice and explained the entire process (even warned me before starting the vacuum as to not scare my dog). I would highly recommend them to anyone!
SERVPRO was responsive and professional when we discovered significant water damage in our Boston condo. Johnathan walked us through every step of the project and expertly managed his team, Jose and Franklin. After being blown off my multiple contractors, SERVPRO was out to our home in no time and put me in touch with a great contractor. We were very happy with the services provided and would highly recommend SERVPRO.
Cam and his crew were very professional and courteous from the beginning to the end of the project. SERVPRO went beyond what I was expecting, just extremely thorough. Thank you all for making the outcome, of my devastating situation, a pleasant experience.
Our basement flooded and SERVPRO showed up right away after we called - every person we dealt with was extremely professional, helpful, & supportive throughout the whole process. They kept us in the loop from start to finish - amazing experience with them during such a stressful time!
About Us
Here to Help with Restoration
SERVPRO of Boston Downtown/Back Bay/South Boston is your premier choice for Disaster Cleanup and restoration services in their area!
Choosing the right restoration team matters. A team’s responsiveness and effectiveness are the difference between continued heartache and moving forward in life and business. SERVPRO of Boston Downtown/Back Bay/South Boston is on call 24/7 and ready to get you back on your feet. Our Boston area SERVPRO is locally owned and operated by Team TMC. In late 2022, the Tutsch, Mazurek and Cabral Families (Team TMC) have joined with Frank Mattos to build on the dedication and success that Frank has worked hard to establish. We service Dorchester, Ashmont, Neponset and surrounding areas. You can trust our team to help you in your time of need!
Our team can help you recover after fire, smoke, water removal, mold remediation, or any other unforeseen disasters. We respond 24 hours a day, 7 days a week, 365 days a year. SERVPRO of Boston Downtown/Back Bay/South Boston is Here to Help.
