Ravenswood Cleanup and Restoration

The 20th District has a SERVPRO located in the 5400 block of N Wolcott which is owned by Tom Williams. SERVPRO of Ravenswood has sponsored a college football "First Responders Bowl" game. They hosted similar parties all over the country to show appreciation to all first responders (police, fire, ems). Donna Bugosh organized and planned a party that was held in appreciation of the first responders in the District. Bugosh and Williams recognized the hard work of the people who put their lives on the line every day to help others. They hosted a local viewing party for the bowl game with an open invitation to the local first responders and the community. There was plenty of food, conversation and friendship for all to enjoy. Bugosh spent considerable time and energy to host a terrific party that brought the community together. I would like to personally thank the nominated individuals for honoring the members of the Chicago Police Department and for their commitment to be a stakeholder in our community. Thank you!

After a fire that occurred at a neighboring restaurant, SERVPRO came and worked super hard to pack out the contents of my art studio which was filled with smoke damaged stuff! They saved my artwork and equipment and my sanity! Thank you, SERVPRO of Ravenswood. I’m very grateful.

It was Labor Day weekend when I got the call that my school had an electrical fire. I was actually away in Toronto Canada. The CFD had already extinguished the fire, but I knew I had to return immediately from my trip. I also knew who to call for emergency cleanup; SERVPRO of Ravenswood.

I called Tom Williams in route. He answered and said not to worry, that he would get crews mobilized right away. He did not lie. When I arrived to the school SERVPRO had 2 buses of laborers on the scene already hard at work.

I was impressed by their thoroughness and dependability.  Their crews worked 16 hour shifts during the holiday so that my school would be ready to commence on Tuesday morning.  And it did! Without their hard work, dedication and above-and-beyond work efforts the school may not have opened on time.

The damage was secured, pictures and documents were available throughout the process, the odors were eliminated, and the area was cleaned efficiently and safely.

I am thankful to know that CPS has an emergency restoration vendor that will answer the call and do what needs to be done in order to maintain a clean and safe environment, especially during unexpected times.

A few weeks back I was a victim of circumstance due to the group of tornadoes that touched down in Chicago and the western suburbs.  A wind tunnel came down my street and in a matter of minutes the 100-year old maple that resided in front of my building came crashing down.  All I heard was a thunderous crush sound as I hid in the corner of my apartment.  When the storm passed I looked outside and saw this beautiful piece of nature torn from its roots.  It made me sad.  My neighbors and I slowly crept out of our homes to view the damage.  My maple landed perfectly on top of our parking lot literally laying over mine and 4 other vehicles.  The first person I called was my daughter, Donna Bugosh, who works at SERVPRO of Ravenswood.  She knew exactly what to tell me and my neighbors to do.  Between SERVPRO's expert advise, the city services and my insurance agents efforts our neighborhood was quickly cleaned up and a new vehicle was on the horizon.  We were fortunate the tree did not land on our building and no one was physically harmed.  I'm thankful for all parties involved.

My facility has had its share of water disasters in the past couple of years.  Fortunately, given my professional experience in maintaining properties I knew exactly who to contact for help.  One late evening in 2018 we had rather large water main break at our manufacturing facility. The water immersion was so intense that it literally broke our concrete floors and caused so much damage throughout our office, engineering labs and manufacturing plant.  A second time, the following year, we had an HVAC leak in our lobby which caused flooding in the foyer and surrounding offices.  In both instances I called SERVPRO of Ravenswood.  I remember distinctly the time frames because they were at the most unexpected of times; first was a Sunday-into-Monday 1:00AM call and the other was a 2:00PM-on-a-Friday afternoon Valentine’s Day call.  Both times, Donna and Tom reacted quickly and mobilized in a matter of hours.  I was most impressed with their response time, professionalism and constant communications throughout their drying and clean up processes.  Their jobs were always supervised and their documentation and continual follow through was appreciated.  Though the water main break was a huge recovery and took much time to rebuild, the second incident was much quicker and we were able to open the lobby and offices in less than a week.  In both accounts I was glad to have SERVPRO of Ravenswood there to help and I highly recommend them for commercial cleanups.  I know I can count on SERVPRO of Ravenswood and their services, even though I dread going through such crises.   

I wanted to reach out and tell you how much I truly appreciated your prompt and professional response to my inquiries, needs and requirements. You were very thorough and knowledgeable. But even more important, you were customer service oriented. And this in spite of the (what were obvious to me) organizational challenges you face. I admire your professionalism, perseverance and work ethic.

The 20th District has a SERVPRO located in the 5400 block of N Wolcott which is owned by Tom Williams. SERVPRO of Ravenswood has sponsored a college football "First Responders Bowl" game. They hosted similar parties all over the country to show appreciation to all first responders (police, fire, ems). Donna Bugosh organized and planned a party that was held in appreciation of the first responders in the District. Bugosh and Williams recognized the hard work of the people who put their lives on the line every day to help others. They hosted a local viewing party for the bowl game with an open invitation to the local first responders and the community. There was plenty of food, conversation and friendship for all to enjoy. Bugosh spent considerable time and energy to host a terrific party that brought the community together. I would like to personally thank the nominated individuals for honoring the members of the Chicago Police Department and for their commitment to be a stakeholder in our community. Thank you!

After a fire that occurred at a neighboring restaurant, SERVPRO came and worked super hard to pack out the contents of my art studio which was filled with smoke damaged stuff! They saved my artwork and equipment and my sanity! Thank you, SERVPRO of Ravenswood. I’m very grateful.

It was Labor Day weekend when I got the call that my school had an electrical fire. I was actually away in Toronto Canada. The CFD had already extinguished the fire, but I knew I had to return immediately from my trip. I also knew who to call for emergency cleanup; SERVPRO of Ravenswood.

I called Tom Williams in route. He answered and said not to worry, that he would get crews mobilized right away. He did not lie. When I arrived to the school SERVPRO had 2 buses of laborers on the scene already hard at work.

I was impressed by their thoroughness and dependability.  Their crews worked 16 hour shifts during the holiday so that my school would be ready to commence on Tuesday morning.  And it did! Without their hard work, dedication and above-and-beyond work efforts the school may not have opened on time.

The damage was secured, pictures and documents were available throughout the process, the odors were eliminated, and the area was cleaned efficiently and safely.

I am thankful to know that CPS has an emergency restoration vendor that will answer the call and do what needs to be done in order to maintain a clean and safe environment, especially during unexpected times.

A few weeks back I was a victim of circumstance due to the group of tornadoes that touched down in Chicago and the western suburbs.  A wind tunnel came down my street and in a matter of minutes the 100-year old maple that resided in front of my building came crashing down.  All I heard was a thunderous crush sound as I hid in the corner of my apartment.  When the storm passed I looked outside and saw this beautiful piece of nature torn from its roots.  It made me sad.  My neighbors and I slowly crept out of our homes to view the damage.  My maple landed perfectly on top of our parking lot literally laying over mine and 4 other vehicles.  The first person I called was my daughter, Donna Bugosh, who works at SERVPRO of Ravenswood.  She knew exactly what to tell me and my neighbors to do.  Between SERVPRO's expert advise, the city services and my insurance agents efforts our neighborhood was quickly cleaned up and a new vehicle was on the horizon.  We were fortunate the tree did not land on our building and no one was physically harmed.  I'm thankful for all parties involved.

My facility has had its share of water disasters in the past couple of years.  Fortunately, given my professional experience in maintaining properties I knew exactly who to contact for help.  One late evening in 2018 we had rather large water main break at our manufacturing facility. The water immersion was so intense that it literally broke our concrete floors and caused so much damage throughout our office, engineering labs and manufacturing plant.  A second time, the following year, we had an HVAC leak in our lobby which caused flooding in the foyer and surrounding offices.  In both instances I called SERVPRO of Ravenswood.  I remember distinctly the time frames because they were at the most unexpected of times; first was a Sunday-into-Monday 1:00AM call and the other was a 2:00PM-on-a-Friday afternoon Valentine’s Day call.  Both times, Donna and Tom reacted quickly and mobilized in a matter of hours.  I was most impressed with their response time, professionalism and constant communications throughout their drying and clean up processes.  Their jobs were always supervised and their documentation and continual follow through was appreciated.  Though the water main break was a huge recovery and took much time to rebuild, the second incident was much quicker and we were able to open the lobby and offices in less than a week.  In both accounts I was glad to have SERVPRO of Ravenswood there to help and I highly recommend them for commercial cleanups.  I know I can count on SERVPRO of Ravenswood and their services, even though I dread going through such crises.