servpro.com
This website is maintained by Servpro Industries, LLC as manager on behalf of Servpro Franchisor, LLC (hereinafter collectively referred to as "SERVPRO"), the company that sells and supports franchises*** utilizing the SERVPRO® trademark and business system. By using this website, you are agreeing to our Terms of Website Use, which may change from time to time. Please be sure to visit this site and web page often to see if anything has changed. If we post changes and you continue to use the site, you will be deemed to have agreed to the changes.
INTELLECTUAL PROPERTY:
SERVPRO has sole ownership of all of the logos, trademarks, artwork, phone numbers, sounds, audio and video, information, documents, and content used in connection with this website or posted on this website, including those periodic changes and additions to the site and the information on, and content of the site.
SERVPRO retains copyrights to all information, materials, graphics, and content of copyrightable nature posted on this website. Certain information is reprinted and posted on this website with permission from others. Any copying, dissemination, or reuse of any of the material on, or contents of this website is strictly forbidden without the prior written release or permission of SERVPRO.
DISCLAIMER:
SERVPRO makes no warranties of any kind, whether expressed or implied, as to the accuracy, reliability, or completeness, of any information or content provided on this website. SERVPRO specifically disclaims any express or implied warranties of merchantability or fitness for a particular use or purpose and any warranty of non-infringement, with respect to the content of, and information on this website. All of the information, documentation, artwork, trademarks, audio, video, and other content of this website is strictly made available on an “as is” basis without warranty of any kind.
THIRD PARTY WEBSITES:
SERVPRO may provide on this website, hyperlinks to third-party websites as a convenience to users of this website. SERVPRO does not review, or control the third-party websites, and SERVPRO is not responsible for the information on, and contents of any hyperlinked third-party websites or any hyperlink in any hyperlinked website. Therefore, the terms and conditions set forth in this Terms of Website Use, and the liability limitations set forth below, fully apply to any and all such third-party websites connected by any hyperlinks.
SERVPRO does not endorse, recommend, or approve any third-party website hyperlinked from this website. With respect to any information appearing on any site linked to this site, SERVPRO advises the users of this website that reliance on such information should only be made or undertaken after the user’s independent review of its accuracy, completeness, and authenticity.
You should review the privacy policy of each internet site linked to this site, and you should also review the terms of use of any linked site. The sites that are linked to this website are not subject to these Terms of Website Use, and they may have different terms of use, and they may have an additional or different privacy policy concerning any data that they access through your utilization of their site. In any event, SERVPRO is not responsible for any use of your information or data by any hyperlinked site.
LIMITATION OF LIABILITY:
Under no circumstances will SERVPRO, its affiliates, related companies, or their employees or agents be liable for any improper or incorrect use of, reliance upon, or reference to any of the information or content contained on this website, or on any linked Internet address; or for any damages suffered from the direct or indirect use of, reliance upon, or reference to any of the information or content on this website or upon any linked Internet site. Under no circumstances shall SERVPRO be liable under any theory of recovery, at law or at equity, for any types of damages, including, without limitation: direct, indirect, special, incidental, consequential, or punitive damages, or for loss of use, or lost profits, which arise out of or relate in any manner to the use, performance of, reliance upon, or access to any information, services, software, documents, or content originating from or with respect to this website, or any linked Internet address.
GOVERNING LAW:
Any claims that arise out of, relate to or are connected with the website, materials and content contained on this website or any link to an Internet address, shall be governed by, and construed in accordance with, the laws of the State of Tennessee. Any action commenced with respect to this website which concerns this website in any way shall be venued in either a Federal District Court located in Nashville, Tennessee, or a court located in Sumner County, Tennessee, and all such persons making such claims consent to the jurisdiction of such courts for these purposes. TO THE FULL EXTENT PERMITTED BY LAW, THERE SHALL BE NO RIGHT OR AUTHORITY FOR ANY CLAIMS TO BE ARBITRATED OR LITIGATED IN COURT ON A CLASS ACTION OR CONSOLIDATED BASIS ON BEHALF OF OTHER USERS OR CUSTOMERS OR OTHER PERSONS SIMILARLY SITUATED, OR BROUGHT IN A PURPORTED REPRESENTATIVE CAPACITY ON BEHALF OF THE GENERAL PUBLIC (SUCH AS A PRIVATE ATTORNEY GENERAL).
SEVERABILITY:
If any provision of these Terms of Website Use is held by a court of competent jurisdiction to be contrary to law, such provision will be changed and interpreted to best accomplish the objectives of the original provision to the fullest extent allowed by law and the remaining provisions of these Terms of Website Use will remain in full force and effect.
INDEMNITY:
You agree to indemnify, defend and hold harmless SERVPRO, its subsidiaries, franchises and affiliates, and their respective officers, agents, partners and employees, harmless from any loss, liability, claim, or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of this Site in violation of these Terms of Use and/or arising from a breach of these Terms of Website Use and/or any breach of your representations and warranties set forth above and/or if any material that you post using this Site causes us to be liable to another.
WAIVER:
SERVPRO’s failure at any time to require performance of any provision of these Terms of Website Use or to exercise any right provided for herein will not be deemed a waiver of such provision or right. All waivers must be in writing.
Unless the written waiver contains an express statement to the contrary, no waiver by of any breach of any provision of these Terms of Website Use or of any right provided for herein will be construed as a waiver of any continuing or succeeding breach of such provision, a waiver of the provision itself, or a waiver of any right under these Terms of Website Use.
MODIFICATION:
We reserve the right at any time and from time-to-time to modify, edit, delete, suspend, or discontinue, temporarily or permanently this Site (or any portion thereof) and/or the information, materials, products and/or services available through this Site (or any part thereof) with or without notice. You agree that we shall not be liable to you or to any third party for any such modification, editing, deletion, suspension, or discontinuance of this Site.
ENTIRE AGREEMENT:
These Terms of Website Use (together with our Privacy Policy and any Privacy Notices or click-through agreements applicable to you) contain the entire understanding and agreement between you and SERVPRO with respect to this Site and supersede all previous communications, negotiations, and agreements, whether oral, written, or electronic, between you and SERVPRO with respect to this Site and your use of this Site.
***SERVPRO franchises are independently owned and operated.
What our
customers are saying
My home flooded all night from a toilet mishap. We called SERVPRO immediately. They were there within an hour or so and worked for a week drying up the house, removing carpet, etc. They also carefully packed up 41 boxes of my valuables so they wouldn't be damaged when the 39 blowers were turned on. Not one thing (all fragile and breakable) was damaged when the boxes were unpacked - can't say that about the packing the movers did when insurance decided to remove almost all the contents. Jay, the onsite supervisor, was fantastic - very personable, competent, and showed a great deal of concern for me and my property. Reba, the office receptionist, was also very friendly, polite, kept me well informed, and handled any concerns I had promptly. I couldn't be more pleased with their professionalism and service.
SERVPRO of Tallahassee did a great job from start to finish. A huge oak tree fell on my mother-in-law's house the night Hurricane Irma came through Tallahassee. Thankfully she spent the night with us that night. There were two huge holes in the roof and ceiling, rain water everywhere and insulation had fallen down on her furniture. What a mess! I called SERVPRO of Tallahassee immediately and they came the same day to start with their serious mitigation efforts. They had the carpet ripped out and the fans blowing to dry the walls. But in addition to the mitigation success, SERVPRO of Tallahassee packed up all her belongings, put them in storage for over two months, had her area rug cleaned and then moved her back into the house. I had no idea that SERVPRO of Tallahassee provided all these comprehensive services! As a final compliment, SERVPRO of Tallahassee worked exceptionally well with my mother-in-law's insurance company. Their detailed report and invoice were excellent and made the entire process very smooth and professional.
Karen Wendland Dix
Karen Wendland Dix
I am writing this letter to commend all of you for the great work you did for my mother-in-law, Virginia Dix... after a huge oak tree fell on her house the night Hurricane Irma came through town. Virginia is 95- years old and needed my help.. However, I could never have looked after her house and well-being without the help and assistance from all of you! I had no idea SERVPRO of Tallahassee provided such comprehensive services. But most of all --- you provided me with peace of mind and complete confidence in your services! It all started with Robert Philbrick. Working with Robert, during the clean-up process were: Matt, Mr. Leslie, and Brandon. They were all fantastic! And I want to commend Robert on his patience too, as he helped me triage which furniture was going to storage, which to First Impressions for restoration and which to Jones Upholstery. I want to commend Reba. She was always very helpful and took time to answer all my questions along the way. And I had a lot of questions, because I have never been through something like this hurricane before. Always helpful! I also want to commend Steve. He did a great job itemizing the invoices for the insurance company, USAA. Steve interacted directly with USAA.. Good Work! Finally, the process for moving Virginia back into her house went so well, thanks to your crew: Jay Jackson and Randolph. They both were great and got the move-in job done in less than 2 days. Jay and Robert came back to finish the final details she requested.. It was really impressive, the attention to detail. And, the way all the boxes were cataloged per room, to make the moving process smooth and organized. So, I will be recommending SERVPRO of Tallahassee every chance I Get! I sincerely thank you and appreciate you all for the comprehensive and professional job.
I could not be happier with the work performed. I called them at 6am, they were there by 7:30 and completed taking out the 3 inches of water from my home by 5. They came each day for the next 6 to check on the fans, drying the walls, overall care. They helped us feel better as the process continued. I loved them. They really made us feel important and like part of the family.
It was my pleasure working with the folks of Serve-Pro Tallahassee. They were professional and thoroughly cleaned up our fire and smoke damage that occurred in our garage and house. If a need occurs again, I would not hesitate having these people provide their assistance. Well done!
Very satisfied with SERVPRO's professionalism and care of customers.
Cindy Ericks
Ericks Environmental Consulting
The owners of SERVPRO of Tallahassee have been in business for more than 30 years! They have an excellent reputation!
Tommy and Mark are great operators and run an excellent SERVPRO shop. I have worked with them on several large water damage restoration projects. Each job is run efficiently with great communication and a very happy customer. I wholeheartedly recommend SERVPRO of Tallahassee for all of your water damage cleanup and restoration needs.
SERVPRO showed up--assessed the situation--and put into place a plan of action. They did everything that they promised to do...and then some. I highly recommend them as a solution to whatever problem you have.
My home flooded all night from a toilet mishap. We called SERVPRO immediately. They were there within an hour or so and worked for a week drying up the house, removing carpet, etc. They also carefully packed up 41 boxes of my valuables so they wouldn't be damaged when the 39 blowers were turned on. Not one thing (all fragile and breakable) was damaged when the boxes were unpacked - can't say that about the packing the movers did when insurance decided to remove almost all the contents. Jay, the onsite supervisor, was fantastic - very personable, competent, and showed a great deal of concern for me and my property. Reba, the office receptionist, was also very friendly, polite, kept me well informed, and handled any concerns I had promptly. I couldn't be more pleased with their professionalism and service.
SERVPRO of Tallahassee did a great job from start to finish. A huge oak tree fell on my mother-in-law's house the night Hurricane Irma came through Tallahassee. Thankfully she spent the night with us that night. There were two huge holes in the roof and ceiling, rain water everywhere and insulation had fallen down on her furniture. What a mess! I called SERVPRO of Tallahassee immediately and they came the same day to start with their serious mitigation efforts. They had the carpet ripped out and the fans blowing to dry the walls. But in addition to the mitigation success, SERVPRO of Tallahassee packed up all her belongings, put them in storage for over two months, had her area rug cleaned and then moved her back into the house. I had no idea that SERVPRO of Tallahassee provided all these comprehensive services! As a final compliment, SERVPRO of Tallahassee worked exceptionally well with my mother-in-law's insurance company. Their detailed report and invoice were excellent and made the entire process very smooth and professional.
Karen Wendland Dix
Karen Wendland Dix
I am writing this letter to commend all of you for the great work you did for my mother-in-law, Virginia Dix... after a huge oak tree fell on her house the night Hurricane Irma came through town. Virginia is 95- years old and needed my help.. However, I could never have looked after her house and well-being without the help and assistance from all of you! I had no idea SERVPRO of Tallahassee provided such comprehensive services. But most of all --- you provided me with peace of mind and complete confidence in your services! It all started with Robert Philbrick. Working with Robert, during the clean-up process were: Matt, Mr. Leslie, and Brandon. They were all fantastic! And I want to commend Robert on his patience too, as he helped me triage which furniture was going to storage, which to First Impressions for restoration and which to Jones Upholstery. I want to commend Reba. She was always very helpful and took time to answer all my questions along the way. And I had a lot of questions, because I have never been through something like this hurricane before. Always helpful! I also want to commend Steve. He did a great job itemizing the invoices for the insurance company, USAA. Steve interacted directly with USAA.. Good Work! Finally, the process for moving Virginia back into her house went so well, thanks to your crew: Jay Jackson and Randolph. They both were great and got the move-in job done in less than 2 days. Jay and Robert came back to finish the final details she requested.. It was really impressive, the attention to detail. And, the way all the boxes were cataloged per room, to make the moving process smooth and organized. So, I will be recommending SERVPRO of Tallahassee every chance I Get! I sincerely thank you and appreciate you all for the comprehensive and professional job.
I could not be happier with the work performed. I called them at 6am, they were there by 7:30 and completed taking out the 3 inches of water from my home by 5. They came each day for the next 6 to check on the fans, drying the walls, overall care. They helped us feel better as the process continued. I loved them. They really made us feel important and like part of the family.
It was my pleasure working with the folks of Serve-Pro Tallahassee. They were professional and thoroughly cleaned up our fire and smoke damage that occurred in our garage and house. If a need occurs again, I would not hesitate having these people provide their assistance. Well done!
Very satisfied with SERVPRO's professionalism and care of customers.
Cindy Ericks
Ericks Environmental Consulting
The owners of SERVPRO of Tallahassee have been in business for more than 30 years! They have an excellent reputation!
Tommy and Mark are great operators and run an excellent SERVPRO shop. I have worked with them on several large water damage restoration projects. Each job is run efficiently with great communication and a very happy customer. I wholeheartedly recommend SERVPRO of Tallahassee for all of your water damage cleanup and restoration needs.
SERVPRO showed up--assessed the situation--and put into place a plan of action. They did everything that they promised to do...and then some. I highly recommend them as a solution to whatever problem you have.