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Short Pump Cleanup and Restoration

Commercial and Residential Damage Cleanup and Repair

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Short Pump, VA

SERVPRO of Richmond and Henrico County
(804) 740-6151
(804) 740-6151

When Water, Fire, and Storm Damage Happens in Short Pump, We're Ready.

Whether you're looking for restoration, cleaning or construction services in Short Pump, we're here to help 24/7.

Short Pump’s Fire and Water Damage Restoration Pros

At the farthest western end of the Richmond area lives a town that got its name through a most unlikely scenario. In 1815 a Revolutionary War veteran by the name of Robert Hyde Saunders constructed a tavern at the intersection of what is now Three Chopt Road and Pouncy Tract Road. Under the porch of the tavern sat a water pump for patrons to give water to the horses of their stagecoaches. Unfortunately, the handle for the pump was too long and would hit the bottom of the porch before you could get a full pump of water out, so Saunders cut the pump handle short enough to allow more room. This “short handled” pump soon became synonymous with the tavern and people began to say they’d “meet at the short pump” indicating they wanted to meet up at the tavern. As the tavern grew in popularity an access road was created to get to the building and was named pump road, solidifying the name. While the tavern no longer stands, its legacy lives on as the town was officially named Short Pump in 1853.

Nowadays, Short Pump is known for its shopping centers and restaurants. Short Pump Town Center, an open-air shopping mall, was opened in 2003 and remains a destination for many of Richmond and the surrounding area’s residents to get their shopping done. As you drive down West Broad Street towards Goochland, you’ll find a number of upscale restaurants such as Texas de Brazil, Maggiano’s, and The Boathouse. Unfortunately, even Short Pump, named after a water pump, is not immune to water and fire damage. In an area with a large number of commercial buildings, it’s important to have a restoration company that can get your business back in working order as quickly as possible to help limit disruptions. SERVPRO is dedicated to responding faster to any size disaster and understands what it takes to make sure that your business experiences the least amount of disruption in an emergency as possible.

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What our Short Pump
customers are saying

Your professionalism from the first time I spoke to your office administration staff to the mitigator, and clean up crew were nothing short of professional, courteous and knowledgeable. They put my mind at ease and were patient in answering all of my questions. I would recommend them to anyone. Thank you Adrienne Lehman, David Cover, Nick Richmond, and Brooks York...and to all of the training crew, you are all rock stars!!

Christopher K.
Richmond

I wanted to pass along that one of your employees, Stewart, was probably the most courteous outside contractor that has ever worked in this building. He had a resident come talk to him about his apartment repairs and he took the time to answer all of his questions about what was going on and was so respectful and helpful to all of us while he was here. He went out of his way to fill me in whenever they were headed out for the day and checked with me to make sure I was happy with his work once he completed the projects. As I am sure you are aware, it is rare to see such great customer service nowadays so I wanted to share our experience.

Director of Assisted Living
Richmond

Thank you for your quick response. Your people knew what needed to be done and treated us with respect and courtesy. It was a great relief to have your professional help and your personal direction through the whole process.

Margaret
Midlothian

Hands down, Taylor Burke has been the most professional person I have worked with in quite awhile. SERVPRO has been awesome!

John
Richmond

Tucker Poole was so helpful! He answered all of our questions and kept us informed every step of the way. Very professional and informative.

Mindy
Midlothian

I called SERVPRO to have them come out and assess water damage. They arrived at my house within an hour of my call. Phil Griffith is the project manager. He walked us through every step piece by piece and made us feel so comfortable about the work that needs to be done. Phil is incredibly professional and one of the kindest service people I've had the privilege to meet. I'm very happy that they will be doing the job at my house, and I feel absolutely confident that it will be 100% to my satisfaction. It's so nice to find somebody who cares so much about us. I highly recommend Phil Griffith and SERVPRO.

George W.
Henrico

Your professionalism from the first time I spoke to your office administration staff to the mitigator, and clean up crew were nothing short of professional, courteous and knowledgeable. They put my mind at ease and were patient in answering all of my questions. I would recommend them to anyone. Thank you Adrienne Lehman, David Cover, Nick Richmond, and Brooks York...and to all of the training crew, you are all rock stars!!

Christopher K.
Richmond

I wanted to pass along that one of your employees, Stewart, was probably the most courteous outside contractor that has ever worked in this building. He had a resident come talk to him about his apartment repairs and he took the time to answer all of his questions about what was going on and was so respectful and helpful to all of us while he was here. He went out of his way to fill me in whenever they were headed out for the day and checked with me to make sure I was happy with his work once he completed the projects. As I am sure you are aware, it is rare to see such great customer service nowadays so I wanted to share our experience.

Director of Assisted Living
Richmond

Thank you for your quick response. Your people knew what needed to be done and treated us with respect and courtesy. It was a great relief to have your professional help and your personal direction through the whole process.

Margaret
Midlothian

Hands down, Taylor Burke has been the most professional person I have worked with in quite awhile. SERVPRO has been awesome!

John
Richmond

Tucker Poole was so helpful! He answered all of our questions and kept us informed every step of the way. Very professional and informative.

Mindy
Midlothian

Thank you for your quick response. Your people knew what needed to be done and treated us with respect and courtesy. It was a great relief to have your professional help and your personal direction through the whole process.

Margaret
Midlothian

Hands down, Taylor Burke has been the most professional person I have worked with in quite awhile. SERVPRO has been awesome!

John
Richmond

Tucker Poole was so helpful! He answered all of our questions and kept us informed every step of the way. Very professional and informative.

Mindy
Midlothian

I called SERVPRO to have them come out and assess water damage. They arrived at my house within an hour of my call. Phil Griffith is the project manager. He walked us through every step piece by piece and made us feel so comfortable about the work that needs to be done. Phil is incredibly professional and one of the kindest service people I've had the privilege to meet. I'm very happy that they will be doing the job at my house, and I feel absolutely confident that it will be 100% to my satisfaction. It's so nice to find somebody who cares so much about us. I highly recommend Phil Griffith and SERVPRO.

George W.
Henrico

Your professionalism from the first time I spoke to your office administration staff to the mitigator, and clean up crew were nothing short of professional, courteous and knowledgeable. They put my mind at ease and were patient in answering all of my questions. I would recommend them to anyone. Thank you Adrienne Lehman, David Cover, Nick Richmond, and Brooks York...and to all of the training crew, you are all rock stars!!

Christopher K.
Richmond

I wanted to pass along that one of your employees, Stewart, was probably the most courteous outside contractor that has ever worked in this building. He had a resident come talk to him about his apartment repairs and he took the time to answer all of his questions about what was going on and was so respectful and helpful to all of us while he was here. He went out of his way to fill me in whenever they were headed out for the day and checked with me to make sure I was happy with his work once he completed the projects. As I am sure you are aware, it is rare to see such great customer service nowadays so I wanted to share our experience.

Director of Assisted Living
Richmond

Thank you for your quick response. Your people knew what needed to be done and treated us with respect and courtesy. It was a great relief to have your professional help and your personal direction through the whole process.

Margaret
Midlothian

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.