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Erik A. & Samantha S. Simonis
Erik A. & Samantha S. Simonis
Owners of SERVPRO of Medina County

Meet Our Team

All it takes is one call to SERVPRO of Medina County and our service technicians will be onsite within one hour to help you when you need it. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays

Here to Help® 24/7.

SERVPRO of Medina County

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(830) 584-1704
Meet our Team. Here to Help 24/7
  • Jonathan Morin, team member at SERVPRO of Medina County

    Jonathan Morin

    Production Manager, SERVPRO of Medina County, Texas

    Jonathan Morin serves as the Production Manager at SERVPRO of Medina County, Texas. With several years of industry experience, Jonathan plays a key role in overseeing restoration projects and ensuring high-quality service delivery. He holds certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC) as a Water Removal Technician (WRT) and an Applied Structural Drying Technician (ASD), reflecting his expertise in water damage restoration and structural drying techniques. Jonathan is committed to helping clients recover quickly and efficiently from property damage with professionalism and care.

  • Ashley Heavner, team member at SERVPRO of Medina County

    Ashley Heavner

    Ashley Heavener is a Project Manager at SERVPRO of Medina County, Texas. She has several years of experience and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Removal Technician and Applied Structural Drying Technician.

  • Maegin Roussel , team member at SERVPRO of Medina County

    Maegin Roussel

    Maegin Roussel is a skilled Project Coordinator on our Reconstruction Team with several years of construction industry experience. She excels at managing project details and supporting clients through every step of the restoration process. Outside the office, Maegin enjoys spending time with her husband and dogs and is an active scuba diver.

  • Daniel Palacios, team member at SERVPRO of Medina County

    Daniel Palacios

    Meet Daniel Palacios – Project Coordinator, Reconstruction Team

    Daniel Palacios is the heart of our reconstruction team. With years of experience in construction—especially fire damage remediation—he knows how to bring homes and spaces back to life. Daniel is known for being dependable, easy to work with, and always ready to go the extra mile for our clients. His dedication to clear communication and top-notch customer service makes him a trusted guide through every step of the restoration process.

  • Duane Dill, team member at SERVPRO of Medina County

    Duane Dill

    Duane Dill is one of the Reconstruction Project Coordinators for SERVPRO of Medina County, Texas, bringing with him years of valuable experience in the reconstruction and restoration industry. Known for his reliability and strong work ethic, Duane takes a proactive, detail-oriented approach to managing projects and ensuring exceptional results for every customer. An early riser, he starts each day ready to take on challenges and deliver quality service. In his free time, Duane enjoys fishing and mastering the craft of authentic Texas barbecue.

  • Deah Martin, team member at SERVPRO of Medina County

    Deah Martin

    Meet Deah Martin – Accounts Management Specialist
    SERVPRO of Medina County | Medina County, Texas

    Deah Martin is the Accounts Management Specialist at SERVPRO of Medina County, located in Medina County, Texas. With over a decade of experience in account management, Deah brings a wealth of knowledge and professionalism to our team. Her strong organizational skills and dedication to client satisfaction make her an essential part of our daily operations and continued success.

    Outside of work, Deah enjoys spending her time reading, singing, dancing, and playing basketball—pursuits that showcase her energetic and well-rounded nature.

  • Steve Seymour, team member at SERVPRO of Medina County

    Steve Seymour

    Steve Seymour – Reconstruction Manager
    Steve Seymour brings over 20 years of experience in reconstruction and mitigation to SERVPRO of Medina County, located in Medina County, Texas. As our Reconstruction Manager, Steve is known for his steady leadership, creative problem-solving, and ability to oversee projects of any size with professionalism and care. He holds multiple certifications from the IICRC, including Applied Structural Drying, Water Damage Restoration, and Fire & Smoke Damage Restoration. When he's not managing restoration efforts, Steve enjoys spending time with his family and dog, often relaxing poolside and enjoying the outdoors.


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What our
customers are saying

Helpful with every step. Lots of communication and keeping me in the loop. Great service!

Darryl
Mico

I would like to say that I was provided with Exceptional Service. These guys were very Professional and sensitive to my needs. They answered all of my questions to make me feel more at ease. They were efficient in their work and did not leave my house in a mess. They would clean after themselves each visit. And, most of all they were humorous right along with me. I loved their servant attitudes! I will definitely consider using them again for other services. So, I would highly recommend them to anyone who has the same issue as myself.

Demetril
San Antonio

We had smoke at my office and I had to find someone to call out. I am so pleased that I called this group. The office was great and easy to work with. The actual team that came out did a great job and they were able to get us back to work super fast.

Lisa
Hondo

Satisfied with the job. The crew members were most helpful and very professional.

Debbie
San Antonio

I would like to recognize SERVPRO and their wonderful support team. They did an amazing job! I would highly recommend SERVPRO for your fire and water loss mitigation jobs along with the rebuild and future construction jobs!

Marvin
San Antonio

Every person who came to my home was great! They were helpful, considerate with my stuff, and friendly. Thanks, SERVPRO!

Jean
Hondo

I came home to find my washer had overflowed and filled my home with water.  SERVPRO was contacted by my insurance company and what a blessing they have been.  They were here when scheduled, their crews were professional, they were organized, they took care of everything and they were kind while doing so.  They were awesome.  THANK YOU SERVPRO!

Susan
San Antonio

I want to thank the SERVPRO crew that helped with my water mitigation for a job well done.

Abdon
San Antonio

Nothing is more stressful than coming home to a water leak and standing water in your kitchen. Jennafer with SERVPRO was my savior. She answered my call right away, sympathized with my situation, and booked a crew to immediately come assess the leak and any damage. A crew was able to come right away and took care of my kitchen quickly. I was extremely happy with the job done and their level of professionalism. Thank you Jennafer and SERVPRO! I will definitely recommend your services.

Megan
Hondo

Helpful with every step. Lots of communication and keeping me in the loop. Great service!

Darryl
Mico

I would like to say that I was provided with Exceptional Service. These guys were very Professional and sensitive to my needs. They answered all of my questions to make me feel more at ease. They were efficient in their work and did not leave my house in a mess. They would clean after themselves each visit. And, most of all they were humorous right along with me. I loved their servant attitudes! I will definitely consider using them again for other services. So, I would highly recommend them to anyone who has the same issue as myself.

Demetril
San Antonio

We had smoke at my office and I had to find someone to call out. I am so pleased that I called this group. The office was great and easy to work with. The actual team that came out did a great job and they were able to get us back to work super fast.

Lisa
Hondo

Satisfied with the job. The crew members were most helpful and very professional.

Debbie
San Antonio

I would like to recognize SERVPRO and their wonderful support team. They did an amazing job! I would highly recommend SERVPRO for your fire and water loss mitigation jobs along with the rebuild and future construction jobs!

Marvin
San Antonio

Every person who came to my home was great! They were helpful, considerate with my stuff, and friendly. Thanks, SERVPRO!

Jean
Hondo

I came home to find my washer had overflowed and filled my home with water.  SERVPRO was contacted by my insurance company and what a blessing they have been.  They were here when scheduled, their crews were professional, they were organized, they took care of everything and they were kind while doing so.  They were awesome.  THANK YOU SERVPRO!

Susan
San Antonio

I want to thank the SERVPRO crew that helped with my water mitigation for a job well done.

Abdon
San Antonio

Nothing is more stressful than coming home to a water leak and standing water in your kitchen. Jennafer with SERVPRO was my savior. She answered my call right away, sympathized with my situation, and booked a crew to immediately come assess the leak and any damage. A crew was able to come right away and took care of my kitchen quickly. I was extremely happy with the job done and their level of professionalism. Thank you Jennafer and SERVPRO! I will definitely recommend your services.

Megan
Hondo

About Us

SERVPRO of Medina County, Texas understands the stress and worry that comes with fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."  

SERVPRO of Medina County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Medina County can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Medina County.  As

If you would like to schedule service for your home or business, please call today!  

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust. Local owners Erik and Samantha Simonis have lived in Medina County for ten years and understand our community's specific needs.  We are here day or night to help you through this process.

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Erik A. & Samantha S. Simonis
Erik A. & Samantha S. Simonis
Owners of SERVPRO of Medina County

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.