About Us
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SERVPRO of Crawford / NE Venango Counties
About Us
SERVPRO® of Crawford / NE Venango Counties: Your Restoration Experts
At SERVPRO® of Crawford / NE Venango Counties, we bring peace of mind during life’s toughest moments. Whether it’s a flooded home, a fire-damaged business, or mold mitigation, our highly trained team responds quickly to restore your property and minimize disruption, making it "Like it never even happened."
Led by James, Andrew, and Katie Dobson, our family-owned business combines local commitment with industry expertise. Andrew, an IICRC-certified Master Restorer and instructor, ensures our team is equipped to handle any challenge, from water and fire damage to air duct cleaning and mold remediation.
We take pride in serving Western Pennsylvania and Northeast Ohio with compassion, quality, and the industry’s highest standards. Whether it’s a small household cleanup or a large-scale commercial restoration, our team is ready to help 24/7.
About Our Owners
Owners James Dobson and Andrew and Katie Dobson James have partnered together to be the best restoration specialists in their territories and within the SERVPRO franchise system. Andrew and Katie have two children, their daughter, Quinn and son, Noah. Andrew graduated from Warren G. Harding High School and has a Bachelor of Science degree from Kent State University. Andrew also holds more than 15 certifications with the Institute of Inspection Cleaning & Restoration Certification (IICRC) and has achieved advanced designations in the cleaning industry’s highest technical designation, IICRC Master. Andrew currently holds the following advanced designations: Master Water Restorer (MWR), Master Fire & Smoke Restorer (MSR) and Master Textile Cleaner (MTC). Katie graduated from Champion High School and has a Bachelor of Arts degree with a focus on Communication Studies, Journalism and Visual Design from Kent State University.
Service Area
Certifications
- RCT - Rug Cleaning Technician
- ECTP - Employee Certification Training Program
- CCT - Carpet Cleaning Technician
- AMRT - Applied Microbial Remediation Technician
- WRT - Water Damage Restoration Technician
- RRT - Carpet Repair & Reinstallation Technician
- OSHA - Other Training
- CDS - Commercial Drying Specialist
- MWR - Master Water Restorer
- ASD - Applied Structural Drying Technician
- RRRP - Lead-Based Paint Activities and Renovation
- OCT - Odor Control Technician
- CMT - Commercial Carpet Maintenance Technician
- JWR - Journeyman Water Restorer
- FSRT - Fire & Smoke Damage Restoration Technician
- CRT - Color Repair Technician
- UFT - Upholstery & Fabric Cleaning Technician
- JTC - Journeyman Textile Cleaner
- Accredited Asbestos Abatement worker
- MTC - Master Textile Cleaner
- FCT - Floor Care (Hard Surfaces) Technician
- IICRC Certified Firm
- HST - Health and safety Technician
- Master Fire & Smoke Restorer
Payment Info
The following cards are accepted:Awards
- Tribune Chronicle Readers' Choice: Top Disaster Restoration Service
- Tribune Chronicle Readers' Choice: Top Carpet/Upholstery Cleaner
Affiliations
- Institute of Inspection, Cleaning and Restoration Certification – IICRC
What our
customers are saying
Chris and his crew were fantastic, we'd refer them to anyone in the future! Responsive, hard-working, cautious, and caring.
What a excellent home restoration company. We have used them several times now and their service never changes!
SERVPRO is top notch!
SERVPRO was great, very professional, attentive, and helpful during this difficult time. From the salesmen to the PM to the Team they had come out. They were all amazing, they helped with everything. If I had a question the would answer quickly, never caring how many I asked. I can't say enough how great they did and will recommend their services to everyone. Hopefully they don't run into the same issue but SERVPRO will be my first recommendation. Also Katelyn was a great team lead and was hands down one of the best people to help during this. Also her team was amazing and very respectful and compassionate.
Don, Jayden, and Kurt did a wonderful job on the restoration project in my home. They were very professional and completed the work in good time. I would recommend this crew from SERVPRO. Don especially went the extra mile to ensure customer satisfaction.
SERVPRO's response time was extremely fast. I didn't think we would be able to get our home cleaned that fast. I was very impressed, and will use them again whenever we're in need. They were great!
I was impressed with the way SERVPRO carried themselves at my home. They were professional, polite, and did excellent work. I am very happy we chose SERVPRO!
Charles and his crew were great! Everything was done in a timely manner, they explained everything they were doing and going to do and they were able to work around my work schedule.
Have used other restoration companies in the past and none of them compare to SERVPRO. Happy we discovered them and would certainly use them again.
Chris and his crew were fantastic, we'd refer them to anyone in the future! Responsive, hard-working, cautious, and caring.
What a excellent home restoration company. We have used them several times now and their service never changes!
SERVPRO is top notch!
SERVPRO was great, very professional, attentive, and helpful during this difficult time. From the salesmen to the PM to the Team they had come out. They were all amazing, they helped with everything. If I had a question the would answer quickly, never caring how many I asked. I can't say enough how great they did and will recommend their services to everyone. Hopefully they don't run into the same issue but SERVPRO will be my first recommendation. Also Katelyn was a great team lead and was hands down one of the best people to help during this. Also her team was amazing and very respectful and compassionate.
Don, Jayden, and Kurt did a wonderful job on the restoration project in my home. They were very professional and completed the work in good time. I would recommend this crew from SERVPRO. Don especially went the extra mile to ensure customer satisfaction.
SERVPRO's response time was extremely fast. I didn't think we would be able to get our home cleaned that fast. I was very impressed, and will use them again whenever we're in need. They were great!
I was impressed with the way SERVPRO carried themselves at my home. They were professional, polite, and did excellent work. I am very happy we chose SERVPRO!
Charles and his crew were great! Everything was done in a timely manner, they explained everything they were doing and going to do and they were able to work around my work schedule.
Have used other restoration companies in the past and none of them compare to SERVPRO. Happy we discovered them and would certainly use them again.