Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Mentor

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Mentor we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

I have been very impressed with both Jim & Adam. They were courteous, thorough, knowledgeable and an absolute pleasure despite the challenging circumstances. P.S They handled all of my furnishings, etc. with great care.

Nancy
Cleveland

SERVPRO employees were very friendly and professional. They arrived 15 minutes early and fielded several phone calls from our Regional Director and land lord. Matt and Angie were great to work with! I will definitely recommend SERVPRO!

Kim
Mentor

The crew at SERVPRO really did some great work at my house!

Hassan
Painesville

The staff and crew at SERVPRO met and exceeded all expectations. They were very personable, professional, knowledgeable and friendly.

Michelle
Cleveland

The team at SERVPRO was outstanding!! The team was very knowledgeable and professional.

Dave
Lorain

The guys that came out did a great job restoring my basement after water damage. I was impressed with their work and professionalism. 

Tim
Mentor

I was very satisfied. Matt did a great job!!

Tom
Madison

When our sump pump failed we called SERVPRO who came out the same day. My husband and I were very pleased and satisfied

Nicole E
Middleburg Hts

SERVPRO was very thorough and very kind. I appreciate that their employees were all knowledgeable.

Shirley
Mentor

I have been very impressed with both Jim & Adam. They were courteous, thorough, knowledgeable and an absolute pleasure despite the challenging circumstances. P.S They handled all of my furnishings, etc. with great care.

Nancy
Cleveland

SERVPRO employees were very friendly and professional. They arrived 15 minutes early and fielded several phone calls from our Regional Director and land lord. Matt and Angie were great to work with! I will definitely recommend SERVPRO!

Kim
Mentor

The crew at SERVPRO really did some great work at my house!

Hassan
Painesville

The staff and crew at SERVPRO met and exceeded all expectations. They were very personable, professional, knowledgeable and friendly.

Michelle
Cleveland

The team at SERVPRO was outstanding!! The team was very knowledgeable and professional.

Dave
Lorain

The guys that came out did a great job restoring my basement after water damage. I was impressed with their work and professionalism. 

Tim
Mentor

I was very satisfied. Matt did a great job!!

Tom
Madison

When our sump pump failed we called SERVPRO who came out the same day. My husband and I were very pleased and satisfied

Nicole E
Middleburg Hts

SERVPRO was very thorough and very kind. I appreciate that their employees were all knowledgeable.

Shirley
Mentor

About Us

SERVPRO of Mentor, part of SERVPRO Team Fosdick

Faster to any disaster. From large to small, we can handle it all!

Our Expansive Presence

Headquartered in Ohio, SERVPRO Team Fosdick is ranked in the top 5% of SERVPRO owner-operators nationwide. With 13 franchises strategically located across Toledo, Cleveland, Mentor, Akron, and Mansfield, we are uniquely positioned to respond quickly and effectively to emergencies of any size.

Our network includes over 60,000 sq. ft. of warehouse space in Medina, Toledo, and Mentor, ensuring rapid deployment of specialized equipment and crews. Backed by 100+ IICRC Certified and ICRA Trained experts and a proven track record of 10,000+ completed restorations, we deliver unmatched experience, speed, and reliability.

Who We Serve

Our expertise spans a wide variety of industries and environments, including:

  • Office Buildings
  • Medical Facilities
  • Manufacturing & Distribution Centers
  • Apartments & Condominiums
  • Schools & Universities
  • Municipal Facilities
  • Retail & Restaurants
  • Hotels
  • Homes
  • Churches

From high-rise commercial properties to residential neighborhoods, we have the scale and capability to restore, rebuild, and recover—no matter the challenge.

Emergency Mitigation & Restoration Services

We provide 24/7 rapid response to get our clients back on track—minimizing downtime and disruption. Our full-service capabilities include:

  • Water & Storm Disaster Response
  • Fire Damage, Emergency Board-Ups & Content Cleaning
  • Commercial Mitigation & Restoration
  • Mold, Lead & Asbestos Remediation
  • Biohazard & Trauma Cleanup
  • Comprehensive Reconstruction & Rebuild Services
  • Total Restoration: From Repair to Rebuild, We’ve Got You Covered

With an A+ business rating, clients can count on SERVPRO Team Fosdick for quality, safety, and trusted service.

Community Commitment

We believe in more than just restoration—we believe in rebuilding communities. Through our Community Building Block program, we proudly support and celebrate the neighborhoods we serve. Key initiatives include:

  • Everyday Hero Award – Recognizing first responders and community leaders.
  • Home Court Advantage – Court refurbishment projects in partnership with the Cleveland Cavaliers.

Partnerships & Recognition

We proudly partner with leading organizations across Ohio, including:

  • Cleveland Cavaliers, Cleveland Monsters & Cleveland Charge
  • University of Toledo
  • Toledo Mud Hens & Toledo Walleye
  • Lake Erie Crushers

These partnerships strengthen our community impact and highlight our role as trusted restoration experts for both residential and commercial needs.

Who We Are

Founded in 1996 and proudly woman-owned, SERVPRO Team Fosdick has grown into one of the most respected and reliable restoration teams in the Midwest. With deep roots in Ohio and a proven reputation for excellence, we are committed to restoring not just buildings—but also peace of mind.

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Michal Fosdick, Dennis L. Fosdick Jr.

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©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.