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SERVPRO of Cincinnati East, Clermont County
About Us
Husband-and-wife duo, Julie and Tony Roberts, and their business partner Mike Parsons, acquired SERVPRO® of Cincinnati East, North Clermont County in 2023, but their franchise ownership journey began nearly two decades ago when they started SERVPRO of Madison, Rockcastle, Garrard, & Lincoln Counties in Kentucky. The trio were friends long before they were franchisees.
Tony and Mike grew up with each other and attended college together at University of Kentucky. The three of them grew such a passion for the SERVPRO industry that they decided to share it with each other. They now operate nearly a dozen franchises across Indiana, Kentucky, and Ohio.
Julie and Tony Roberts, and Mike Parsons, were once named the 2017 Kentucky SERVPRO Franchise of the Year! With over 25 SERVPRO’s throughout Kentucky, this was an extreme honor.
The owners' acceptance speech included this quote: "Our team worked through storms and burst pipes working long hours to bring our customers the best service possible. We have a dedicated team of office, production, and marketing members that work tirelessly throughout the year to make our franchise shine!"
Our owners were congratulated by other SERVPRO franchises at the awards meeting and were grateful to have won such a prestigious honor from the best in the business!
SERVPRO of Cincinnati East understands the stress and worry that comes with a fire or water damage and the disruption it causes to your life and home or business. Our goal is to help minimize this interruption and quickly make it "Like it never even happened."
SERVPRO of Cincinnati East specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, or water damage, and can also mitigate mold and mildew from your home or business.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Cincinnati East.
If you would like to schedule service for your home or business, please call today!
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
Service Area
Certifications
- IICRC Certified Firm
- OSHA - 10-hour General and/or Construction Industry Training Program
- OCT - Odor Control Technician
- WRT - Water Damage Restoration Technician
- OSHA - 30-hour General and/or Construction Industry Training Program
- HST - Health and safety Technician
- FSRT - Fire & Smoke Damage Restoration Technician
- AMRT - Applied Microbial Remediation Technician
What our
customers are saying
Overall I am satisfied after working with SERVPRO of Cincinnati East. I was confident that they knew what they were doing, they explained the process and were efficient.
I am happy with the work SERVPRO of Cincinnati East did at my property. They clearly explained everything and were very thorough.
I have no complaints with SERVPRO of Cincinnati East. They were very knowledgeable and overall, did a great job.
Great job by SERVPRO of Cincinnati East...Showed up on time, were friendly, and did a great job.
The communication by the SERVPRO of Cincinnati East staff was great. They kept me up to date on the progress of the job and I was very confident that they would get the job done right!
The 2 girls (Sara and Chelsea) that came to our house were amazing. They fully explained what they were doing and showed up when they said they would & were very easy to deal with.
We were happy with SERVPRO of Cincinnati East. The entire staff was very friendly and professional. They were prompt and completed the work in a timely manner.
Overall I am satisfied with my experience with SERVPRO of Cincinnati East. The crews were professional, friendly, and did a terrific job with the cleanup.
Overall I am satisfied with SERVPRO of Cincinnati East. They were prompt, polite and did a really good job!
Overall I am satisfied after working with SERVPRO of Cincinnati East. I was confident that they knew what they were doing, they explained the process and were efficient.
I am happy with the work SERVPRO of Cincinnati East did at my property. They clearly explained everything and were very thorough.
I have no complaints with SERVPRO of Cincinnati East. They were very knowledgeable and overall, did a great job.
Great job by SERVPRO of Cincinnati East...Showed up on time, were friendly, and did a great job.
The communication by the SERVPRO of Cincinnati East staff was great. They kept me up to date on the progress of the job and I was very confident that they would get the job done right!
The 2 girls (Sara and Chelsea) that came to our house were amazing. They fully explained what they were doing and showed up when they said they would & were very easy to deal with.
We were happy with SERVPRO of Cincinnati East. The entire staff was very friendly and professional. They were prompt and completed the work in a timely manner.
Overall I am satisfied with my experience with SERVPRO of Cincinnati East. The crews were professional, friendly, and did a terrific job with the cleanup.
Overall I am satisfied with SERVPRO of Cincinnati East. They were prompt, polite and did a really good job!