Meet Our Team
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SERVPRO of Columbia & Greene Counties
Kelly Morrissey Gamma
Kelly is the General Manager for SERVPRO of Western Dutchess County, SERVPRO of Kingston/New Paltz and SERVPRO of Columbia & Greene Counties. She is the daughter of owners, Gil & Sheryl Morrissey, and has grown up in the business over the last 21 years. She graduated Marist College and has been in the operations and marketing departments for over 10 years.
Kelly is IICRC certified in Water Removal and Applied Structural Drying.
Mark Morgan
Mark Morgan is our Operations Manager, handling all aspects of our specialized teams, from production to job completion. Having over 25 years in the restoration industry, Mark is a certified Xactimate Trainer and holds tops certifications from the IICRC in microbial remediation, water restoration techniques and fire and smoke restorations.
Elizabeth Jinks
Liz is the Office Manager for SERVPRO of Western Dutchess County. Liz has been a crucial part of our company for over 20 years! She is very well versed in all things insurance industry and is responsible for all National Accounts & Accounts Receivable.
Corey Whitted
Corey Whitted is our Commercial Sales and Marketing Manager and has been a SERVPRO®; family member for over 8 years. You might recognize him as he served as the Vice President/AGM of the Hudson Valley Renegades for 12 years. Most recently he was Director of Operations for the Poughkeepsie Galleria Mall. He coaches the Beacon Xtreme 14U Softball team. Corey works directly with the marketing team, our operations team, the large loss team and the production division to ensure aggressive business development and client satisfaction.
Cristina dosSantos
Controller- Cristina has been with our team for over 5 years and as a CPA with over 20 years experience! She handles all aspects of Accounts Payable, Receivable, Payroll administration, budget implementation and financial strategies. Cristina helps keep us going in the right direction!
Kemore Thompson
Estimator/Production Manager: Kemore has been with SERVPRO for over 16 years! Certifications include: IICRC-WRT, IICRC-FST, IICRC-ASD and is NYS Mold Licensed. Kemore is an outside-the-box problem solver, always helping clients see how quickly and effectively we can restore their home and business after a loss!
Alysia Ingrassia
We welcomed Alysia to our SERVPRO®; family in 2020 as our Contents Manager/Estimator. Alysia has her Water Damage Restoration Certification and has proven to be a huge asset to our company. She's a quick learner, a people-pleaser, inventory-keeper-extraordinaire, and will do whatever it takes to get people's personal property taken care of!
Roberto Ribadeneira
Roberto joins us from the restoration industry and is one of our project estimators! Roberto is bilingual and has his OSHA 10 certificate as well as his Water Damage Restoration Technician certification. He's always got a smile on his face and truly enjoys helping everyone!
Jose Campos
Jose joined our team in 2023 as a production manager but already having several years of mitigation and restoration experience. Jose is well versed in commercial and large loss damages, versatile with training scenarios and consistently looking to improve and propel our SERVPRO®; teams!
Steve DelSanto
Steve is our Reconstruction Team Estimator, evaluating what a home or business needs for rebuilding after the mitigation is complete. He works directly with the homeowners and their insurance adjuster to determine everything that is needed to get their property put back together after a loss. Steve has over 30 years in the construction industry and is well-versed in all areas of general contracting.
Courtney D'Agostino
Courtney has been with our SERVPRO team for close to 2 years and handles job file coordination for our clients and their insurance companies. Requiring daily file auditing, constant communication with our production teams and insurance adjusters, Courtney is thorough, precise and on point. She is a great addition to our team!
Shannon Greene
Shannon has been with our SERVPRO®; family for over a year and handles all dispatching, scheduling, customer care, and making sure our information is accurate and timely. Handling emergency damages can make our scheduling and job placement is like putting a puzzle back together all day long and Shannon is an integral part to our day to day operations.
Melissa Wood
Melissa has been with our SERVPRO family for close to 3 years and handles job file coordination for our clients and their insurance companies. Requiring daily file auditing, reviewing scopes and estimates, rigorous communication with our production teams, insurance adjusters, and homeowners. Melissa is focused, detailed and manages expectations beautifully!
Sean Wayman
Sean is one of our Production Crew Chiefs and has been with SERVPRO®; since 2014. He is a licensed Mold Abatement Supervisor as well as ECTP, and WTR certified. He is dedicated, meticulous, detail oriented and has a passion for restoring damaged homes.
Devin Schien
Devin is a Production Technician with SERVPRO and has been with us for almost 4 1/2 years. He is up for any kind of work, loves the challenge of our field and knows what to do on any job that hits him.
Jamel Williams
Jamel is one of our Production Crew Chiefs and with our SERVPRO team for only a year, but he has stood out to be a go-to, reliable and all around fantastic guy! Jamel has a reassuring and knowledgeable personality making him someone you really want around in a crisis!
Bryan Novaco
Bryan is one of our crew chiefs, certified in Water Restoration and is known for always getting it done right, the first time. Bryan is a natural leader, a great trainer for new technicians and will always that extra mile for our clients.
Shane Masterson
Shane is part of our job file coordination team, assisting with adjusters, estimates and clients. Shane always has a smile, loves learning the newest and best and eager to help in any situation!
Justine Coapman
Justine has been with our SERVPRO team for close to 2 years and is one of our Reconstruction Superintendents. She focuses on the "putting it back together" phase for our clients in conjunction with their insurance requirements. Justine has a unique understanding of what it takes to get insureds back on their feet and helps make it "Like it never even happened" on a daily basis! She works directly with suppliers and contractors to meet expectations and always with a smile!
Tyler Decker
Tyler joined our reconstruction team with a lengthy background in plumbing, mechanicals and construction. Tyler is problem-solver, always finding efficiencies to help make the reconstruction phase go smoother. Tyler is quick witted and strategic, a great asset to our reconstruction team.
Nick Decker
Nick joined our reconstruction team 2 years ago with a solid background in construction and rebuilding. Always reliable and knowledgeable, ready to handle any board-up and tarping needs for fire damage, quick with unusual damage solutions for demolition rebuilds and happy to help out no matter what area or what time! Nick has been a great asset to our SERVPRO family!
What our
customers are saying
Everyone was so professional, competent, friendly - it was a great experience and the men did an outstanding job - above and beyond what I expected. Thank you!
Services were very professional and courteous.
SERVPRO lived up to its motto "Like it never even happened." Thank you for a beautiful restoration job.
Came back from vacation to find our washing machine water supply line had broken and the water had gotten everywhere from our main floor to the basement. SERVPRO took care of everything, from the flooring, walls and insulation to drying out all of wet things and handling my insurance. Their knowledge and range of services really helped make an overwhelming situation less of a headache.
SERVPRO came to our aid when a tree hit my roof during a storm. Their crews were onsite fast, helped cover the holes in the roof, cleaned up all the debris and water inside my house and took care of everything my insurance company needed. The were reliable and efficient.
I appreciate all the hard work the guys did and I greatly appreciate your being able to accommodate me so quickly.
We are very lucky to be able to work with SERVPRO. This team is always outstanding.
They were all amazing! The staff made us feel comfortable & confident that all would be handled well.
Responsive, professional, and empathetic
Everyone was so professional, competent, friendly - it was a great experience and the men did an outstanding job - above and beyond what I expected. Thank you!
Services were very professional and courteous.
SERVPRO lived up to its motto "Like it never even happened." Thank you for a beautiful restoration job.
Came back from vacation to find our washing machine water supply line had broken and the water had gotten everywhere from our main floor to the basement. SERVPRO took care of everything, from the flooring, walls and insulation to drying out all of wet things and handling my insurance. Their knowledge and range of services really helped make an overwhelming situation less of a headache.
SERVPRO came to our aid when a tree hit my roof during a storm. Their crews were onsite fast, helped cover the holes in the roof, cleaned up all the debris and water inside my house and took care of everything my insurance company needed. The were reliable and efficient.
I appreciate all the hard work the guys did and I greatly appreciate your being able to accommodate me so quickly.
We are very lucky to be able to work with SERVPRO. This team is always outstanding.
They were all amazing! The staff made us feel comfortable & confident that all would be handled well.
Responsive, professional, and empathetic
About Us
SERVPRO of Columbia & Greene Counties understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
SERVPRO of Columbia & Greene Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage as well as sewage backups, biohazard cleanups and mold remediation.
Our staff has over 30 years of LOCAL expertise and knowledge in the property damage industry and utilize the most current training and equipment to handle your restoration & cleaning needs for any size fire, water, smoke, sewage and mold remediation. Commercial or residential, 2nd home or industrial, as a locally owned & operated business, you can count on us to provide 24-hour emergency services. Our teams are highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to consistent IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small our Pros!
Let us help take the weight of property damage off of your shoulders. We'll deal directly with your insurance company, handling every aspect of the claim from start to finish. Additionally, we're happy to provide detailed estimates should you choose not to use an insurance company. From pipe breaks to appliance failures, every type of fire to sewage line backups, mold remediation, hoarding situations and reconstruction services, we can handle it all!
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust. Here to help make it "Like it never even happened."
