Charleston Heights South Cleanup and Restoration

We had multiple leaks through our home and they responded quickly to help us. They were so great helping us through all the steps and clean up. They were there for every call and problem. They were professional, on time, polite, considerate and trustworthy. I would recommend them 100 times over without hesitation!!! Thank you so much for everything!!!

I was going through a kitchen remodel and noticed some signs that there may have been a potential water leak in the past at some point when we ripped out the old kitchen cabinets. I wanted to have it checked out before we installed the new cabinets. I contacted SERVPRO and they were prompt, courteous, and efficient. They first came out to provide an estimate and they were the most reasonable by far. Other companies tried to use scare tactics and fear to take advantage and try to justify their exorbitant prices. Unlike those other companies, SERVPRO was honest about the potential scope of work and pricing. Once I approved the estimate, they sent their crew out to do the inspection cuts and I couldn’t be happier with their work. The SERVPRO estimator and crew were all on time, professional, and clean. I would definitely recommend and use them again!

I cannot thank the team at this SERVPRO location for all the hard work and outstanding service they provided me at my home. To highlight the 5star rating, you need to understand the situation. We were affected by the storm that came through a few months ago. We had flooding to our house which lead to mold. The Southwest team came out and identified the issues when other companies could not. They worked quickly, professional and respectful of my home. The communication they provided was excellent. In a time of need when I was let down by my insurance and other companies they helped me and put my mind at ease that I was in good hands and well take care of. Thank you to everyone for the outstanding job!

I am very appreciative and grateful to SERVPRO SW and their team. Jose and Kade (and their team) were extremely helpful after our fridge decided to flood our kitchen. They worked cleanly, swiftly, and were always punctual. They always let us know what was happening and provided the next steps to resolve our issue. Kade was very helpful with the financial part and was very upfront about pricing. It only took a few days for everything to dry up and helped avoid any molding. Jose and his team even moved our fridge outside, which I know was not easy. Thank you guys so much for everything you have done for us!!

Jose and his team were great. They responded quickly to the mold damage, cared about the quality of work, and were very professional. Thank you so much for taking away my stress of the situation. I knew the work was in thoughtful and talented hands.

I just want to say thank you SERVPRO and especially Baldo for responding so quickly he made sure to break down every little detail of the job they’re doing. Very polite. Very easy to get along with. They came and solved the problem very quick and efficient! Highly would recommend!! And when I need any more damage repairs the first people I am going to be calling will be SERVPRO and ask if I could request Baldo for the job!! Thank you again for the quick and amazing work!

We had multiple leaks through our home and they responded quickly to help us. They were so great helping us through all the steps and clean up. They were there for every call and problem. They were professional, on time, polite, considerate and trustworthy. I would recommend them 100 times over without hesitation!!! Thank you so much for everything!!!

I was going through a kitchen remodel and noticed some signs that there may have been a potential water leak in the past at some point when we ripped out the old kitchen cabinets. I wanted to have it checked out before we installed the new cabinets. I contacted SERVPRO and they were prompt, courteous, and efficient. They first came out to provide an estimate and they were the most reasonable by far. Other companies tried to use scare tactics and fear to take advantage and try to justify their exorbitant prices. Unlike those other companies, SERVPRO was honest about the potential scope of work and pricing. Once I approved the estimate, they sent their crew out to do the inspection cuts and I couldn’t be happier with their work. The SERVPRO estimator and crew were all on time, professional, and clean. I would definitely recommend and use them again!

I cannot thank the team at this SERVPRO location for all the hard work and outstanding service they provided me at my home. To highlight the 5star rating, you need to understand the situation. We were affected by the storm that came through a few months ago. We had flooding to our house which lead to mold. The Southwest team came out and identified the issues when other companies could not. They worked quickly, professional and respectful of my home. The communication they provided was excellent. In a time of need when I was let down by my insurance and other companies they helped me and put my mind at ease that I was in good hands and well take care of. Thank you to everyone for the outstanding job!

I am very appreciative and grateful to SERVPRO SW and their team. Jose and Kade (and their team) were extremely helpful after our fridge decided to flood our kitchen. They worked cleanly, swiftly, and were always punctual. They always let us know what was happening and provided the next steps to resolve our issue. Kade was very helpful with the financial part and was very upfront about pricing. It only took a few days for everything to dry up and helped avoid any molding. Jose and his team even moved our fridge outside, which I know was not easy. Thank you guys so much for everything you have done for us!!

Jose and his team were great. They responded quickly to the mold damage, cared about the quality of work, and were very professional. Thank you so much for taking away my stress of the situation. I knew the work was in thoughtful and talented hands.