Meet Our Team
Here to Help® 24/7
SERVPRO of The Lakes Region
James McGee - Operations Manager
James McGee is the Operations Manager here at SERVPRO of the Lakes Region. He has an extensive background in Fire, Smoke & Water Damage Restoration. His attention to detail and his organizational skills make him a valuable asset to the SERVPRO system.
Paul Cataldo- Project Manager
Paul is a Project Manager for SERVPRO of the Lakes Region
Carl Campbell- Warehouse Manager
Carl is the Warehouse Manager for SERVPRO of the Lakes Region
Samantha Paine- Office Manager
Sam is the Office Manager for SERVPRO of the Lakes Region
Mirela Durakovic- Office Assistant
Mel is the Office Assistant for SERVPRO of the Lakes Region
Sandra Nemeth- Accounting Manager
Sandra is the Accounting Manager for SERVPRO of the Lakes Region
Michael Tsouros- Sales & Marketing Manager
Mike is the Sales and Marketing Manager for SERVPRO of the Lakes Region
What our
customers are saying
The service was great and the employees were professional and friendly.
I was very pleased with the work team. They did an excellent job. Very courteous and professional. Went out of their way to do things to my liking.
James was very professional and explained the process to us first timers extremely well. He came in earlier than expected to accommodate our request to inspect the damage as soon as possible. He reassured us that the basement will be put back in its original state to ease our stress. We felt he was really working to minimize the damages and he came regularly to check that the basement was drying as expected and no further damages ensued. We were pleased with the results of the cleanup and the crew was very efficient, seemed very trust-worthy and courteous.
Paul and his crew were outstanding! Friendly, polite and put us at ease during a very stressful time for my family
Good, well trained professional team, kept me well informed and were timely in getting the job done.
I was so impressed with the work you did that I told my neighbor they should call you as well, and sure enough, you were there in a flash.
I could not believe how fast your team showed up to start cleaning up the mess. Amazing work from the entire SERVPRO team.
Carl was very friendly and professional all at the same time. He took extra time to answer all my questions! We greatly appreciate the service we received.
The cleaning crew was excellent. Jeff and I were thrilled with the work that was done. They were very detailed in everything they did. Thank you so much!!!
The service was great and the employees were professional and friendly.
I was very pleased with the work team. They did an excellent job. Very courteous and professional. Went out of their way to do things to my liking.
James was very professional and explained the process to us first timers extremely well. He came in earlier than expected to accommodate our request to inspect the damage as soon as possible. He reassured us that the basement will be put back in its original state to ease our stress. We felt he was really working to minimize the damages and he came regularly to check that the basement was drying as expected and no further damages ensued. We were pleased with the results of the cleanup and the crew was very efficient, seemed very trust-worthy and courteous.
Paul and his crew were outstanding! Friendly, polite and put us at ease during a very stressful time for my family
Good, well trained professional team, kept me well informed and were timely in getting the job done.
I was so impressed with the work you did that I told my neighbor they should call you as well, and sure enough, you were there in a flash.
I could not believe how fast your team showed up to start cleaning up the mess. Amazing work from the entire SERVPRO team.
Carl was very friendly and professional all at the same time. He took extra time to answer all my questions! We greatly appreciate the service we received.
The cleaning crew was excellent. Jeff and I were thrilled with the work that was done. They were very detailed in everything they did. Thank you so much!!!
About Us
Local Experts in Cleanup and Restoration in Laconia, NH
At SERVPRO, we don’t just clean up after disasters—we help our neighbors in Laconia and the Lakes Region bounce back, stronger and safer. Since 1984, we’ve been the go-to team when water damage soaks your basement, fire leaves soot where your stove used to be, or a nor’easter tears shingles off the roof.
We’re an IICRC-certified firm, which means we bring certified know-how and hands-on experience to every job. Our crew holds credentials in WRT (Water Restoration Technician), ASD (Applied Structural Drying), and AMRT (Applied Microbial Remediation Technician). In plain terms? We know what we’re doing—and we get it done right the first time.
But we’re not just about gear and certifications. We’re locals, too. You’ll catch us supporting events like the Laconia Pumpkin Festival and Meredith Pond Hockey. We roll up our sleeves at the Friendly Kitchen, back the Bow Volunteer Fire Department, and serve with pride on boards like the Lakes Region Chamber and Concord Coalition to End Homelessness. Giving back is part of our foundation.
Why Laconia Residents Trust SERVPRO:
- Over 35 years of local service
- Fully certified in water, fire, mold, and storm restoration
- Equipped with state-of-the-art drying, cleaning, and containment tools
- Backed by national resources, powered by small-town values
- Deep ties to local nonprofits and community events
Whether you’re facing a flooded crawlspace or a fire-damaged storefront, you can count on us to respond fast, work hard, and treat your home like our own.
Let SERVPRO help restore your peace of mind—right here in the heart of the Lakes Region.
