Meet Our Team
Here to Help® 24/7
SERVPRO of Concord
James McGee - Operations Manager
James is the Operations Manager for SERVPRO of Concord. He enjoys working with other people to help make life a little easier after experiencing a fire or water damage in their home or business. His willingness to go the extra mile in helping people in need makes him a valuable asset to the SERVPRO Team.
Paul Cataldo- Project Manager
Paul is a Project Manager for SERVPRO of Concord
Carl Campbell- Warehouse Manager
Carl is the Warehouse Manager for SERVPRO of Concord
Samantha Paine- Office Manager
Sam is the Office Manager for SERVPRO of Concord
Mirela Durakovic- Office Assistant
Mel is the Office Assistant for SERVPRO of Concord
Sandra Nemeth- Accounting Manager
Sandra is the Accounting Manager for SERVPRO of Concord
Michael Tsouros- Sales & Marketing Manager
Mike is the Sales and Marketing Manager for SERVPRO of Concord
What our
customers are saying
Everyone was very courteous, and especially given the timing around the holidays worked with us to make this as painless as possible. I work in a claims atmosphere (auto) and know how difficult it can be. I felt like you went above and beyond and were responsive to all my questions and concerns. Thank you so much!
My husband, Paul, has a severe cat allergy - so much so that he has gone to the hospital eight times because of them and was admitted twice. We recently began the search to buy a house and to our amazement there aren't many homes that do not have cats living in them. After purchasing our home we called SERVPRO and asked if they could de-cat the home. The answer was YES we can. We had SERVPRO start the cleaning and Paul Cataldo and the crew did an outstanding job. They used safe but effective solutions on every surface of the house. Five days later, my husband, Paul, walked through the house with a minor sensitivity in two spots. SERVPRO fixed them immediately!
Thank you SERVPRO for an outstanding piece of work!
I had some mold problems and I was given SERVPRO as an excellent company, I called them and they were quick to respond. Mr Campbell came to see me- a very pleasant man. He told me what had to be done and he had his crew come in and do it. They did a wonderful job and cleaned everything up. What was the biggest shock to me was I was not charged for this work. I cannot thank them enough. There should be more companies like this that help out the elderlies. Thank-you thank-you thank-you
Courteous and professional! They cleared up a problem that we have struggled with for years.
Text of Job Site and expectation of process; Nice touch! Thanks
Brandon always goes out of his way to be professional and courteous, and does a great job
I consider myself pretty handy, but for the mold growing in my garage, I called in your company for help, and I am glad I did.
Impressed with the overall performance of SERVPRO. They made a bad situation much easier to deal with
Paul and his team were great!!!
I am completely satisfied and so impressed with the promptness of the project managers initial visit and efficiency with which the job was done!!!
Everyone was very courteous, and especially given the timing around the holidays worked with us to make this as painless as possible. I work in a claims atmosphere (auto) and know how difficult it can be. I felt like you went above and beyond and were responsive to all my questions and concerns. Thank you so much!
My husband, Paul, has a severe cat allergy - so much so that he has gone to the hospital eight times because of them and was admitted twice. We recently began the search to buy a house and to our amazement there aren't many homes that do not have cats living in them. After purchasing our home we called SERVPRO and asked if they could de-cat the home. The answer was YES we can. We had SERVPRO start the cleaning and Paul Cataldo and the crew did an outstanding job. They used safe but effective solutions on every surface of the house. Five days later, my husband, Paul, walked through the house with a minor sensitivity in two spots. SERVPRO fixed them immediately!
Thank you SERVPRO for an outstanding piece of work!
I had some mold problems and I was given SERVPRO as an excellent company, I called them and they were quick to respond. Mr Campbell came to see me- a very pleasant man. He told me what had to be done and he had his crew come in and do it. They did a wonderful job and cleaned everything up. What was the biggest shock to me was I was not charged for this work. I cannot thank them enough. There should be more companies like this that help out the elderlies. Thank-you thank-you thank-you
Courteous and professional! They cleared up a problem that we have struggled with for years.
Text of Job Site and expectation of process; Nice touch! Thanks
Brandon always goes out of his way to be professional and courteous, and does a great job
I consider myself pretty handy, but for the mold growing in my garage, I called in your company for help, and I am glad I did.
Impressed with the overall performance of SERVPRO. They made a bad situation much easier to deal with
Paul and his team were great!!!
I am completely satisfied and so impressed with the promptness of the project managers initial visit and efficiency with which the job was done!!!
About Us
Commitment to customer satisfaction and a long history of providing comprehensive restoration options in our area sets SERVPRO of Concord apart as a disaster recovery company in the Merrimack Valley. We are proud of our record of exemplary service at our base in the capital of New Hampshire, evidenced by the recognition given us as a top performing SERVPRO franchise in the state for the past 31 years.
Providing services to our community is extremely important to us, and we take advantage of opportunities to strengthen our local involvement with memberships in the Concord Chamber of Commerce and the Better Business Bureau. Helping the citizens of our area in need is a priority, and we are there for the businesses and residents of Concord, Bow, Penacook, and surrounding areas through our volunteers work with our branch of the Salvation Army, the American Red Cross, and local food pantries.
Our long collaboration within the SERVPRO network of franchises permits us to mobilize for larger than typical commercial or residential disasters quickly and efficiently. We encourage our current and potential customers to make use of the SERVPRO Emergency Ready Profiles and Plans as a proactive measure that allows us to serve their needs faster and better should the need arise.
Residents and businesses in our community have access through SERVPRO of Concord to the latest developments in water extraction, wood floor drying systems, air filtration, and odor control methods and equipment. We feature hydroxyl machines to destroy odors, powerful commercial grade air movers, and dehumidifiers, and truck mounted equipment which permits immediate remediation even if your power is non-functional.
Trustworthiness and reliability are the keys to our success. SERVPRO of Concord does not count a restoration job as complete until we know you, the customer, are highly satisfied with all services that were performed. We are a family oriented company and consider all our residential and commercial customers part of our circle of individuals and businesses we pledge to serve and assist in restoring properties large and small to pre-loss condition.
