About Us
Here to Help® 24/7
SERVPRO of Uptown and East Charlotte
About Us
Our owners, Brian and Bruce Bowen, have dedicated decades to building our locally-based restoration team to be a reputable and respected service provider in the Charlotte, NC, area. We are a trusted name for restoration, remediation, reconstruction, mitigation, and premier cleaning throughout our communities. Our professionals have over a century of combined restoration experience, giving each team member a unique and professional approach to every project we undertake to exceed our customers' expectations.
What makes SERVPRO® of Downtown and East Charlotte a premier cleaning and restoration company? For us, it starts with the customer experience. We strive for outstanding service, sensitivity to needs, respect for property, and intelligent solutions to disaster restoration problems.
We are Faster to Any Size Disaster. Our 24/7 support allows us to respond to emergencies with the practical tools and experiences that make a difference when each second counts. Even on holidays, our crew is ready for any crisis that threatens your home or business with damages from water, fire, flooding, storms, or mold. For a stress-free claims process, SERVPRO® of Downtown and East Charlotte works with your insurance to help manage the process and paperwork.
To sum up, SERVPRO® of Downtown and East Charlotte possesses the expertise to help you recover quickly and empathy to assure you during the process. When we finish, it will be "Like it never even happened."
Please call today if you would like to schedule service for your home or business!
Service Area
Certifications
- WRT - Water Damage Restoration Technician
- OSHA - 30-hour General and/or Construction Industry Training Program
- OSHA - Other Training
- RRRP - Lead-Based Paint Activities and Renovation
- HST - Health and safety Technician
- IICRC Certified Firm
- ASD - Applied Structural Drying Technician
- AMRT - Applied Microbial Remediation Technician
- ECTP - Employee Certification Training Program
- OSHA - 10-hour General and/or Construction Industry Training Program
- FSRT - Fire & Smoke Damage Restoration Technician
What our
customers are saying
SERVPRO was quick to respond, sent a great guy and were very helpful.
Emergency Board up repairs from vandalism.
Our washing machine leaked through our second floor into our kitchen ceiling. SERVPRO removed the wet flooring and ceiling, dried the affected area and safely removed a bit of mold that grew on the internal ceiling beams. Steve and Meggan communicated with me throughout the process, were very professional, communicative, timely and effective. I would highly recommend this company for similar needs!
My house caught fire when I wasn't in the area. In a whirlwind of emotions and confusion, Peter was referred to me. I called him the evening of the fire and he was so patient and understanding of the emotions a situation like this causes...he immediately put me at ease with his demeanor. Peter and his team jumped into action and was at my home the crack of dawn, the very next morning, to tarp my roof. Peter handheld me through the entire mitigation process. Each member of his team went completely above and beyond. They all were professional and reliable. They all thought of me, my home and my items as they were their own - handling every thing with such care and passion! Peter himself became a complete angel to me through out - he was readily available to answer questions and concerns about the process. On site, he was always full of detail and spoke with such care, knowing how emotional a loss is, Peter was my calm during my storm! Peter and his team constantly went above and beyond their job requirements. Even now, as my home has moved towards the rebuild process and Peter's part is done- he still welcomes my calls for his professional opinions! Words just can't express how grateful I am for Peter and his entire team!
We had a severe water leak and Mr. Putukian was very helpful, explaining everything he was going to do. He resolved our problem in no time, everything was dried up, back to normal. We are very pleased with his work and responsiveness. We highly recommend him. Just like the SERVPRO ads say, “Like it never even happened.”
I had a great experience with SERVPRO of Northeast Mecklenburg county. Peter, Cheryl, and Jennifer were great to work with. Definitely recommend them to anyone who has water damage in their home.
Did a very good Covid cleaning on one of our trucks. Very pleased. Thank you
I was pleased with the service I had received concerning my dryer vent which was clogged and the inside house vents needed cleaning. Two technicians were very prompt and while they were here Peter came to assist. Peter was aware of the issue that I had in the past with my dryer vent. I had used Peter's SERVPRO company when I had water damages in 2015. I will recommend his office to my friend (s) as a referral. He and the employees are very prompt, courteous and professional. Thanks Peter and your team.
These guys/gals are great! I'm an Insurance Agent in Charlotte and send them any water damage claim that my insured's have! Every insured comes back ranting and raving about the job they do. Highly recommend and I've used them for my house as well! They have a top notch team! Keep up the good work!!
I’ve had the pleasure of knowing Peter and Cheryl for a few years now and they’ve helped many of my clients. They are extremely knowledgeable and professional and will take great care of you!
SERVPRO was quick to respond, sent a great guy and were very helpful.
Emergency Board up repairs from vandalism.
Our washing machine leaked through our second floor into our kitchen ceiling. SERVPRO removed the wet flooring and ceiling, dried the affected area and safely removed a bit of mold that grew on the internal ceiling beams. Steve and Meggan communicated with me throughout the process, were very professional, communicative, timely and effective. I would highly recommend this company for similar needs!
My house caught fire when I wasn't in the area. In a whirlwind of emotions and confusion, Peter was referred to me. I called him the evening of the fire and he was so patient and understanding of the emotions a situation like this causes...he immediately put me at ease with his demeanor. Peter and his team jumped into action and was at my home the crack of dawn, the very next morning, to tarp my roof. Peter handheld me through the entire mitigation process. Each member of his team went completely above and beyond. They all were professional and reliable. They all thought of me, my home and my items as they were their own - handling every thing with such care and passion! Peter himself became a complete angel to me through out - he was readily available to answer questions and concerns about the process. On site, he was always full of detail and spoke with such care, knowing how emotional a loss is, Peter was my calm during my storm! Peter and his team constantly went above and beyond their job requirements. Even now, as my home has moved towards the rebuild process and Peter's part is done- he still welcomes my calls for his professional opinions! Words just can't express how grateful I am for Peter and his entire team!
We had a severe water leak and Mr. Putukian was very helpful, explaining everything he was going to do. He resolved our problem in no time, everything was dried up, back to normal. We are very pleased with his work and responsiveness. We highly recommend him. Just like the SERVPRO ads say, “Like it never even happened.”
I had a great experience with SERVPRO of Northeast Mecklenburg county. Peter, Cheryl, and Jennifer were great to work with. Definitely recommend them to anyone who has water damage in their home.
Did a very good Covid cleaning on one of our trucks. Very pleased. Thank you
I was pleased with the service I had received concerning my dryer vent which was clogged and the inside house vents needed cleaning. Two technicians were very prompt and while they were here Peter came to assist. Peter was aware of the issue that I had in the past with my dryer vent. I had used Peter's SERVPRO company when I had water damages in 2015. I will recommend his office to my friend (s) as a referral. He and the employees are very prompt, courteous and professional. Thanks Peter and your team.
These guys/gals are great! I'm an Insurance Agent in Charlotte and send them any water damage claim that my insured's have! Every insured comes back ranting and raving about the job they do. Highly recommend and I've used them for my house as well! They have a top notch team! Keep up the good work!!
I’ve had the pleasure of knowing Peter and Cheryl for a few years now and they’ve helped many of my clients. They are extremely knowledgeable and professional and will take great care of you!