Mold Removal and Remediation
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Mold Remediation
- Specialized Mold Remediation Equipment
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7
SERVPRO of Rocky Mount
Service Areas
Have a Mold Problem?
When you discover mold growth in your home or business, it’s important to take immediate action because mold can quickly spread throughout your property. Our team is ready to respond to your call today.
- Emergency Service
- Inspection and Mold Damage Assessment
- Mold Containment
- Advanced Air Filtration Technology
- Mold Remediation
- Mold Damage Repair and Construction Services
* Local and state laws may require a specific inspection and documentation protocol based on the size of the affected area. We can advise you on this process, providing guidance based on your unique situation.
What Is the Mold Remediation Process?
Air Filtration
Our specialized filtration equipment allows our professionals to capture microscopic mold spores out of the air. We utilize powerful “air scrubbers” and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in process.
Removing Mold and Mold-Infested Materials
We use antifungal and antimicrobial treatments to treat mold colonies. When necessary to remediate heavy mold growth, our mold removal process includes the removal and disposal of mold-infested porous materials such as carpeting, drywall, and insulation.
Cleaning
Our professionals clean the structural elements that were infected by mold such as flooring, framing, fixtures, HVAC and mechanical systems. We will also work to improve the indoor air quality (IAQ) of the space. Other items may also require extra attention after a mold infestation, including curtains, décor and important documents.
Restoration
Depending on the level of mold damage, drywall, subfloors, and other building materials may be removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet. It may entail major repairs such as the reconstruction of various areas or rooms in your home.
Emergency Contact
The mold cleanup and restoration process begins when you call us. Our specialist will ask a series of questions to help us determine the necessary equipment, resources, and personnel needed for you and your home.
Inspection and Mold Damage Assessment
Our professionals will carefully inspect your property for visible signs of mold. Using a variety of technologies, we can detect mold and locate any hidden water sources so the mold will not return once the area is cleaned and the mold removal process has been completed.
Mold Containment
We use various containment procedures to prevent the spread and cross-contamination of mold. All fans and heating and cooling systems will be turned off to prevent the spread as our professionals work to mitigate your mold problem.
Air Filtration
Our specialized filtration equipment allows our professionals to capture microscopic mold spores out of the air. We utilize powerful “air scrubbers” and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in process.
Removing Mold and Mold-Infested Materials
We use antifungal and antimicrobial treatments to treat mold colonies. When necessary to remediate heavy mold growth, our mold removal process includes the removal and disposal of mold-infested porous materials such as carpeting, drywall, and insulation.
Cleaning
Our professionals clean the structural elements that were infected by mold such as flooring, framing, fixtures, HVAC and mechanical systems. We will also work to improve the indoor air quality (IAQ) of the space. Other items may also require extra attention after a mold infestation, including curtains, décor and important documents.
Restoration
Depending on the level of mold damage, drywall, subfloors, and other building materials may be removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet. It may entail major repairs such as the reconstruction of various areas or rooms in your home.
Emergency Contact
The mold cleanup and restoration process begins when you call us. Our specialist will ask a series of questions to help us determine the necessary equipment, resources, and personnel needed for you and your home.
Inspection and Mold Damage Assessment
Our professionals will carefully inspect your property for visible signs of mold. Using a variety of technologies, we can detect mold and locate any hidden water sources so the mold will not return once the area is cleaned and the mold removal process has been completed.
Mold Containment
We use various containment procedures to prevent the spread and cross-contamination of mold. All fans and heating and cooling systems will be turned off to prevent the spread as our professionals work to mitigate your mold problem.
Air Filtration
Our specialized filtration equipment allows our professionals to capture microscopic mold spores out of the air. We utilize powerful “air scrubbers” and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in process.
Services We Provide
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Residential Mold Removal
Mold can come from many sources, including on clothing, pets, through open doors and windows, and because of excessive moisture, often in the aftermath of water damage. When it enters your home and begins to cause mold problems, it’s in your best interest to have professional mold remediation performed to help ensure safety and effectiveness.
Our professionals are equipped to assess the mold and provide remediation services, using advanced equipment and techniques to help ensure its source is located, and the mold is remediated. Given its potential to cause allergens and irritants that may cause health effects, our services will help maintain your peace of mind while our professionals work to clean up the mold as quickly as possible.
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Commercial Mold Remediation
Mold can enter your business in a variety of ways. Once spotted, it’s important you contact a cleanup and restoration company like SERVPRO as soon as possible. Given its ability to spread in 72 hours or less, and the possibility of allergens and irritants that may cause health effects as a result, time is of the essence when mold spreads in your business or commercial property.
We understand the urgency of returning your business to functioning condition, given that every hour of closed business is an hour of lost production and revenue. Take the necessary steps to help protect your customers, employees, and the health of your business by having our team assess and remediate any mold damage that may have grown in your commercial space.
What our
customers are saying
I recently had a small leak in a bathroom which resulted in some damage to the flooring. I called my friend at SERVPRO of Rocky Mount to get some pointers on exactly what steps I should take to best remediate the situation. Although I chose not to use a restoration company, my friend was willing to provide me industry recommendations and insights into best practices to facilitate the drying out process and clean up. Very grateful for his assistance and follow up! Thanks, SERVPRO of Rocky Mount!
SERVPRO was very diligent in making sure that our bathroom water issues were taken care of. Their employees were both personable and knowledgeable. They arrived when they told us they would and called if they were detained. I would work with them again!
SERVPRO of Rocky Mount works beyond expectation. They are very professional and on the dot with their schedule. They are very thorough in doing inspections of possible water leakage. Brad is a very knowledgeable and certified in doing his job!
SERVPRO of Rocky Mount responded to West Mount Fire Department for a water issue caused by a severe rainstorm that caused major damage to our department. Within a few hours of the initial call, they responded and started the process of relocating furniture and removing damaged structure material to start the water removal and drying process. After the insurance claim was processed, they began the additional repair process that was needed. Nathan and Jonathan were always available to answer any question or concerns that we encountered during the entire process. Nathan was onsite many times to ensure all repairs were being completed as needed. All repairs were completed as necessary to restore our department to preloss condition. I highly recommend this company.
What can one say about the most outstanding service you could ask for. Johnathan, Nathan, Jamie and entire team at SERVPRO are very professional and understanding. Whatever your needs are please don't hesitate to call them. You will be ecstatic like I am....Thank you SERVPRO. Happy customer for life!
Best customer service ever….. while traveling to South Carolina, I had a bit of an emergency with my car, discovered mold and called SERVPRO of Rocky Mount. They set up an appointment for me. I left my car there they fogged it. They did an excellent job. They gave me a ride to my hotel and picked me up the following morning even sent me a video of the condition of my car I highly recommend you call them SERVPRO of Rocky Mount. Jonathan is the owner and the girls in the office were most helpful. My hat off to the 2 guys that worked on my car so diligently and made it look almost brand new…. sorry to say their names escape me at this time, but they are the best!!!
Thorough investigation revealed the source and cause of mold in the master-bedroom suite, a busted water pipe in the crawlspace under my house. Now, I can quickly get that pipe fixed through my HO Warranty and then get my HO insurance to cover the cleanup and restoration of that space, hopefully using SERVPRO to do job.
HIGHLY RECOMMEND!! I had called 4 other mold remediation places and received no response for a month (despite me informing them I was pregnant and had 2 other children-one with asthma) and then contacted this SERVPRO location and they were amazing from the first phone call! Jonathan and Julie agreed to work with me despite me not living in their service area and I couldn’t have asked for better service. I had mold in a small bathroom from a condensation leak. They did a whole house evaluation, tested my mold and got back to me promptly with the results and for scheduling. My home is a new construction and the builder wad responsible for all fees during the process. They were amazing working with her but still informing me of everything and advocating for me regarding other issues they found during their evaluation. Like I said, I highly recommend them!!
SERVPRO exceeded my expectations more than I can express. When my lower level flooded because of a faulty water heater, I didn’t know who to call to help. Google pointed me to SERVPRO and it worked out perfectly for us. They came the same day in the middle of a storm to get us dry and kept our moisture levels monitored daily. They packed up our belongings and kept everything tidy - more so than we did. They are courteous, professional, punctual, and they worked hard to keep communication between us and our insurance company. I can’t recommend SERVPRO enough if you have an unexpected emergency in your home. Everyone- including the owner- made sure that we were satisfied and informed every step of the way. I don’t like singling out anyone when everyone I dealt with was so wonderful, but Marla, Brad, and Jesus were particularly awesome throughout the process. Call them- you won’t be sorry!
I recently had a small leak in a bathroom which resulted in some damage to the flooring. I called my friend at SERVPRO of Rocky Mount to get some pointers on exactly what steps I should take to best remediate the situation. Although I chose not to use a restoration company, my friend was willing to provide me industry recommendations and insights into best practices to facilitate the drying out process and clean up. Very grateful for his assistance and follow up! Thanks, SERVPRO of Rocky Mount!
SERVPRO was very diligent in making sure that our bathroom water issues were taken care of. Their employees were both personable and knowledgeable. They arrived when they told us they would and called if they were detained. I would work with them again!
SERVPRO of Rocky Mount works beyond expectation. They are very professional and on the dot with their schedule. They are very thorough in doing inspections of possible water leakage. Brad is a very knowledgeable and certified in doing his job!
SERVPRO of Rocky Mount responded to West Mount Fire Department for a water issue caused by a severe rainstorm that caused major damage to our department. Within a few hours of the initial call, they responded and started the process of relocating furniture and removing damaged structure material to start the water removal and drying process. After the insurance claim was processed, they began the additional repair process that was needed. Nathan and Jonathan were always available to answer any question or concerns that we encountered during the entire process. Nathan was onsite many times to ensure all repairs were being completed as needed. All repairs were completed as necessary to restore our department to preloss condition. I highly recommend this company.
What can one say about the most outstanding service you could ask for. Johnathan, Nathan, Jamie and entire team at SERVPRO are very professional and understanding. Whatever your needs are please don't hesitate to call them. You will be ecstatic like I am....Thank you SERVPRO. Happy customer for life!
Best customer service ever….. while traveling to South Carolina, I had a bit of an emergency with my car, discovered mold and called SERVPRO of Rocky Mount. They set up an appointment for me. I left my car there they fogged it. They did an excellent job. They gave me a ride to my hotel and picked me up the following morning even sent me a video of the condition of my car I highly recommend you call them SERVPRO of Rocky Mount. Jonathan is the owner and the girls in the office were most helpful. My hat off to the 2 guys that worked on my car so diligently and made it look almost brand new…. sorry to say their names escape me at this time, but they are the best!!!
Thorough investigation revealed the source and cause of mold in the master-bedroom suite, a busted water pipe in the crawlspace under my house. Now, I can quickly get that pipe fixed through my HO Warranty and then get my HO insurance to cover the cleanup and restoration of that space, hopefully using SERVPRO to do job.
HIGHLY RECOMMEND!! I had called 4 other mold remediation places and received no response for a month (despite me informing them I was pregnant and had 2 other children-one with asthma) and then contacted this SERVPRO location and they were amazing from the first phone call! Jonathan and Julie agreed to work with me despite me not living in their service area and I couldn’t have asked for better service. I had mold in a small bathroom from a condensation leak. They did a whole house evaluation, tested my mold and got back to me promptly with the results and for scheduling. My home is a new construction and the builder wad responsible for all fees during the process. They were amazing working with her but still informing me of everything and advocating for me regarding other issues they found during their evaluation. Like I said, I highly recommend them!!
SERVPRO exceeded my expectations more than I can express. When my lower level flooded because of a faulty water heater, I didn’t know who to call to help. Google pointed me to SERVPRO and it worked out perfectly for us. They came the same day in the middle of a storm to get us dry and kept our moisture levels monitored daily. They packed up our belongings and kept everything tidy - more so than we did. They are courteous, professional, punctual, and they worked hard to keep communication between us and our insurance company. I can’t recommend SERVPRO enough if you have an unexpected emergency in your home. Everyone- including the owner- made sure that we were satisfied and informed every step of the way. I don’t like singling out anyone when everyone I dealt with was so wonderful, but Marla, Brad, and Jesus were particularly awesome throughout the process. Call them- you won’t be sorry!
About Us
At SERVPRO of Rocky Mount, we understand that property damage can be one of the most overwhelming experiences for home and business owners.
Whether it’s fire, water, or mold impacting your property, our mission is to restore your space to "Like it never even happened", quickly, efficiently, and with the utmost care.
Locally Owned, Nationally Recognized
Serving Nash and Edgecombe counties, we are proud to be more than just a restoration service—we are your neighbors. Our deep roots in the community drive our commitment to providing exceptional service with a personal touch. From the first call to the final step, we are dedicated to guiding you through the restoration process with compassion and professionalism.
Industry-Leading Expertise
Our team brings decades of experience and industry-leading expertise to every project. Certified by the Institute of Inspection, Cleaning, and Restoration Certification (IICRC), our technicians hold specialized certifications in:
- Water Restoration
- Fire and Smoke Restoration
- Mold Remediation
We are committed to ongoing training and the use of advanced technology to ensure the most effective solutions for your restoration needs.
Restoring More Than Property
At SERVPRO of Rocky Mount, we believe in restoring more than just homes and businesses—we restore peace of mind. Every project is handled with care and respect, treating your property as if it were our own.
24/7 Emergency Services: Our fully equipped fleet ensures a rapid response when you need it most.
Proud to Serve Our Community
As proud members of the Rocky Mount, Tarboro, and Nashville communities, we believe in giving back. Whether supporting local events, participating in charitable initiatives, or volunteering, we are dedicated to strengthening the community that has entrusted us for years. This spirit of service is at the core of everything we do.
A Team You Can Trust
We know that trust is essential when choosing a restoration company. That’s why we prioritize:
- Transparency
- Reliability
- Building Lasting Relationships
Our customers frequently share their experiences, and their testimonials highlight our commitment to professionalism and genuine care in every job.
When Disaster Strikes, We’re Here to help®
Call SERVPRO of Rocky Mount anytime and experience the difference of a restoration team you can rely on when it matters most.
