Water Damage Cleanup & Repair

We wanted to formally thank you folks at SERVPRO for doing such a great job in cleaning up after our hot water heater leak.  Ivan and Chris explained to us what their step by step procedures would be, and also recommended a top notch plumber too.  We felt very comfortable during the entire process, and were able to return to "normality" in a very short period of time. Thanks so much for your excellent service and professionalism.

You need to contact SERVPRO of High Point if you ever have a pipe burst in your home.  We had a situation where our whole first floor was flooded. We weren't sure what to do until we called SERVPRO.  They were at our home in less than an hour, and had all the water up in no time. They are very personable and worked tirelessly until the job was done.  Savanna shared some literature with us about their other services, and we will be setting up a date to have our ducts cleaned out. 

Thank you for the excellent work done by your employees for us- from the receptionists to those you sent for the work. We hope we never need your services again but will certainly refer you to others who do.

Please know how much I appreciate your help and timely response when my washer machine line burst and water flooded the hallway and both bedrooms.  Since this has never happened to me before, I did not know the protocol or what to expect from my claim.  I was pleasantly surprised to find your SERVPRO staff here within the hour, working diligently to get the water up as not to cause more damage to my flooring.  You were able to save the carpets and for that especially I am very grateful.  I will be recommending you to all my friends.

The service we received from you and your staff at SERVPRO was nothing but excellent. From the first contact after our claim, you were always quick to respond to whatever was needed. You or your people always showed up when an appointment was made and your teams did their jobs in an extremely professional and proficient manner. 

We had a shower leaking & called SERVPRO to check it out, and so glad we did! Every person we had contact with at SERVPRO went above & beyond to explain, quote, demo, mitigate & repair all of our issues which ended up being a complete tear down & rebuild due to water damage. Thankful for the great service we were given from Troy & all the crew members at SERVPRO High Point.

We called SERVPRO after a major plumbing disaster which led to flooding/ sewage, etc in our basement and a plumbing repair that included jackhammering through our concrete basement floor to get to the problem. What a mess! Ryan and his SERVPRO team did a great job and left it looking better than it did before the plumbing problem began. Ryan kept us informed throughout the project and made sure we were pleased before they left. 

It is with much enthusiasm that I write this testimonial for my friends at SERVPRO of High Point. We had a very inconvenient situation occur a few months back where a toilet tank filler line had come lose, dumping water onto the bathroom floor, migrating to the hallway and then flowing down onto the ceiling on the first floor. We had been gone for the week and had no idea this was happening in our absence. Our State Farm agent told us to call SERVPRO of High Point to start cleanup of the affected areas. Austin and Dan came out within a matter of a couple hours and started getting the water up and setting drying equipment. They explained what their processes were and kept us informed at every step of the way what they were doing and how it would help dry our place out. We recently put our home on the market so this was something that did not need to happen at this time! But the SERVPRO crew worked very hard to make sure everything was dried to specifications. Troy and Shane then came in to handle the repairs to the ceiling and part of the wall and made it look like nothing had ever happened. We're excited to say that we've gotten multiple offers on our home but couldn't have made it to that point without the help of SERVPRO of High Point. We will be forever grateful for their quality work that was completed in a short period of time.  

Much appreciation to Carlos and his entire team for the amazing clean up job they did at my home! I had no idea that my HVAC system was clogged, causing water to spew everywhere! Not only did he recommend an expert to help fix my a/c unit, but SERVPRO was also able to save the downstairs carpet from needing replaced.  His staff was always on time, very polite, and worked with great concern and intensity. I highly recommend them.

We wanted to formally thank you folks at SERVPRO for doing such a great job in cleaning up after our hot water heater leak.  Ivan and Chris explained to us what their step by step procedures would be, and also recommended a top notch plumber too.  We felt very comfortable during the entire process, and were able to return to "normality" in a very short period of time. Thanks so much for your excellent service and professionalism.

You need to contact SERVPRO of High Point if you ever have a pipe burst in your home.  We had a situation where our whole first floor was flooded. We weren't sure what to do until we called SERVPRO.  They were at our home in less than an hour, and had all the water up in no time. They are very personable and worked tirelessly until the job was done.  Savanna shared some literature with us about their other services, and we will be setting up a date to have our ducts cleaned out.