Meet Our Team
Here to Help® 24/7
SERVPRO of Brandon
Derek Hayes
Derek Hayes is our General Manager at SERVPRO of Brandon and is in his 14th year with us. He has the following certifications from the Institute Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration (WRT), Applied Microbial Remediation Technician (AMRT), Applied Structural Drying (ASD), Carpet Cleaning Technician (CCT). He is also ECTP Certified, RRP Certified, Subrogation Certified, and Certified in DryBook. He has a strong work ethic and attention for detail.
Chris Purviance
Reconstruction Manager and Estimator
Erica Green
Sales and Marketing Representative
Kellye Johnson
Job File Coordinator
Jessica Craine
Job File Coordinator
Charity Allen
Restoration Manager Fire. Charity has certifications in Fire & Smoke Damage Restoration, Water Damage Restoration, Odor Control, Applied Structural Drying and Health & Safety, all from the Institute of Inspection Cleaning and Restoration Certification.
Corey Hogg
Restoration Manager Water. Corey has certifications in Water Damage Restoration, Applied Structural Drying and Commercial Drying all from the Institute of Inspection Cleaning and Restoration Certification.
Barbara Pope
Restoration Supervisor. Barbara has certifications in Water Damage Restoration, Fire & Smoke Damage Restoration and Odor Control, all for the Institute of Inspection Cleaning and Restoration Certification.
Matthew Holbrook
Restoration Technician. Matthew has certification in Water Damage Restoration from the Institute of Inspection Cleaning and Restoration Certification.
Rebecca Powell
Restoration Technician
Troy Tyler
Restoration Technician
Ashley Buffington
Restoration Technician
What our
customers are saying
SERVPRO of Brandon assisted us with water damage in our home that necessitated their service for 2 solid weeks. In all interactions we had with the team, they were professional, showed up on time and helped us through every aspect of the situation. I would recommend Vince, Derrick, Chris and the other team members to anyone needing these services. Great Experience!
Dear Vince and Derek,
I would like to take this opportunity to express my personal thanks to SERVPRO of Brandon for your outstanding service and professionalism during a recent flood at one of our properties. The knowledge and skills your team provided was over and beyond my expectations. When your team arrived onsite they knew what steps to take and acted immediately upon the situation to prevent further damage. The members of your staff were concerned and willing to help beyond their job duties.
Because of the knowledge and professionalism of your team, SERVPRO of Brandon will be my first choice of water removal during a crisis. Again, many thanks for your outstanding professionalism and knowledge.
Sincerely,
Jennifer Goode
Property Manager
While we didn't actually end up needing SERVPRO (thankfully) - I was so impressed with the service we got from Derek and Vince. Derek came out to see the extent of the damage and gave some great advice - he even came back a few days later to make sure everything was dry. Super professional and courteous. While I hope I don't need them again - I will absolutely call immediately if I do! Great team!
Ya'll were Amazing!
Available 24/7 and very quick to respond!!
SERVPRO of Brandon, Richard & John were the most helpful amazing people ever!!!! They were sooo nice & friendly!!! I recommend if you need this service to come here & ask for them!!! 5 stars is an understatement!!!
We had the first floor of our home flood due to a overflowing toilet. After contacting our insurance company SERVPRO of Brandon was at our house within 1.5 hours. The timing was excellent considering we live about a hour from them. Richard & Patrick arrived the first day. They were incredibly professional & hard working. Within two hours they had the flooring out and fans put out to dry the concrete. They answered all questions we had and addressed any concerns. Davie has been coming out to check the fans he too is very professional and thorough. The service we have received has been exceptional. Although we never want anything like this to happen again we would definitely use them if needed.
I would highly recommend Vinny and his staff at SERVPRO of Brandon. They were prompt to address the issue I had, and very thorough and professional as they corrected the issue. If I ever have another issue in the future, SERVPRO will be the one I will call.
I had a bad leak that ruined my bathroom wall, ceiling and the adjacent closet wall. SERVPRO of Brandon was sent to clean up the water damage, dry out what they could and remove the mold infested walls and ceilings. Richard, Derek and Jason were our service technicians. They always provided consistent information along with quality work. They kept us informed the entire time about everything and communicated with our insurance adjuster. Hopefully we never need this type of service again but if we do, SERVPRO of Brandon will be our first call.
SERVPRO of Brandon assisted us with water damage in our home that necessitated their service for 2 solid weeks. In all interactions we had with the team, they were professional, showed up on time and helped us through every aspect of the situation. I would recommend Vince, Derrick, Chris and the other team members to anyone needing these services. Great Experience!
Dear Vince and Derek,
I would like to take this opportunity to express my personal thanks to SERVPRO of Brandon for your outstanding service and professionalism during a recent flood at one of our properties. The knowledge and skills your team provided was over and beyond my expectations. When your team arrived onsite they knew what steps to take and acted immediately upon the situation to prevent further damage. The members of your staff were concerned and willing to help beyond their job duties.
Because of the knowledge and professionalism of your team, SERVPRO of Brandon will be my first choice of water removal during a crisis. Again, many thanks for your outstanding professionalism and knowledge.
Sincerely,
Jennifer Goode
Property Manager
While we didn't actually end up needing SERVPRO (thankfully) - I was so impressed with the service we got from Derek and Vince. Derek came out to see the extent of the damage and gave some great advice - he even came back a few days later to make sure everything was dry. Super professional and courteous. While I hope I don't need them again - I will absolutely call immediately if I do! Great team!
Ya'll were Amazing!
Available 24/7 and very quick to respond!!
SERVPRO of Brandon, Richard & John were the most helpful amazing people ever!!!! They were sooo nice & friendly!!! I recommend if you need this service to come here & ask for them!!! 5 stars is an understatement!!!
We had the first floor of our home flood due to a overflowing toilet. After contacting our insurance company SERVPRO of Brandon was at our house within 1.5 hours. The timing was excellent considering we live about a hour from them. Richard & Patrick arrived the first day. They were incredibly professional & hard working. Within two hours they had the flooring out and fans put out to dry the concrete. They answered all questions we had and addressed any concerns. Davie has been coming out to check the fans he too is very professional and thorough. The service we have received has been exceptional. Although we never want anything like this to happen again we would definitely use them if needed.
I would highly recommend Vinny and his staff at SERVPRO of Brandon. They were prompt to address the issue I had, and very thorough and professional as they corrected the issue. If I ever have another issue in the future, SERVPRO will be the one I will call.
I had a bad leak that ruined my bathroom wall, ceiling and the adjacent closet wall. SERVPRO of Brandon was sent to clean up the water damage, dry out what they could and remove the mold infested walls and ceilings. Richard, Derek and Jason were our service technicians. They always provided consistent information along with quality work. They kept us informed the entire time about everything and communicated with our insurance adjuster. Hopefully we never need this type of service again but if we do, SERVPRO of Brandon will be our first call.
About Us
Here to Help® When You Need Us Most
Disasters don’t wait for a convenient time—and neither do we. Whether it’s water, fire, or storm damage, SERVPRO of Jackson and SERVPRO of Madison County is ready to respond 24/7. We act fast to help minimize disruption and begin the restoration process immediately, no matter the size or scope of the loss.
Specialists in Restoration and Cleanup
Our team is your local expert in restoring both residential and commercial properties affected by fire, smoke, or water damage. We also handle mold remediation, biohazard cleanup, and even crime scene cleanup with care and professionalism. Whatever the situation, we’re equipped to restore your property and peace of mind.
Trained. Trusted. Local.
Our highly trained technicians receive ongoing education through SERVPRO’s corporate training programs and hold industry certifications from the IICRC. Backed by a nationwide network of SERVPRO franchises, we combine local care with national support—ensuring help is always within reach.
Reach Out Anytime
If your home or business experiences property damage, don't wait. Call SERVPRO of Jackson and SERVPRO of Madison County for reliable, round-the-clock restoration services.
SERVPRO® — Trusted Since 1967
