Meet Our Team

Scott joined SERVPRO®; Team Miller in 2011 and has taken on the role of General Manager at our Saginaw location. Scott also worked as a Construction Operations Manager, Senior Project Manager and Project Manager before moving to his current role. Before joining Team Miller, Scott worked as an estimator and project manager for 11 years in the restoration industry. He attended Saginaw Valley State University and holds certifications in IICRC Water and Applied Structural Drying, as well as Lead Renovator. His current focus is overseeing all the general operations for the location, which works in the Saginaw, Bay City, Midland, Gladwin and Owosso areas. In his free time, Scott enjoys hunting, grandparenting, snowmobiling and saltwater beaches.

Matt joined SERVPRO®; Team Miller in 2011 and has taken on the role of Mitigation Operations Manager at our Saginaw location. Matt also worked as a Mitigation Project Manager before moving into his current role. He spent ten years in residential construction and apartment maintenance before joining the restoration industry. He attended Ferris State University, and holds IICRC Water, Applied Structural Drying, Fire and Smoke Damage Restoration and Applied Microbial Remediation Technician, plus Lead Renovator. His current focus is supervising and coordinating various team members and contractors to ensure projects in the Saginaw, Bay City, Midland, Gladwin and Owosso areas are completed on schedule, to plan and meet quality standards. In his free time, Matt enjoys golf, camping and coaching.

Cathy joined SERVPRO®; Team Miller in 2000 and has taken on the role of Operations Manager at our Saginaw location. Cathy also worked as a Project Manager, Receptionist and more before moving to her current role. She worked as a medical assistant before joining the restoration industry, and attended Delta College. Cathy holds IICRC Water, Applied Structural Drying, Fire and Smoke Damage Restoration, Journeyman Water Restorer, Odor Control Technician, Carpet and Upholstery, Trauma and Crime Scene Technician and Lead Renovator certifications. Her current focus is supervising and coordinating various team members and contractors to ensure contents, cleaning and trauma projects in the Saginaw, Bay City, Midland, Gladwin and Owosso areas are completed on schedule, to plan and meet quality standards. In her free time, Cathy enjoys farming, gardening and spending time with family.

Taylor joined SERVPRO®; Team Miller in 2017 as an Assistant Project Manager and has taken on the role of Commercial and Residential Account Representative. Before coming to Team Miller, she was a program coordinator in the restoration industry for five years. Taylor attended Washtenaw Community College and the University of Michigan Flint. In her time outside of work, Taylor enjoys being a baseball and football mom to her teenage son.

Shawn joined SERVPRO®; Team Miller in 2019 as a Sales and Marketing Representative. Before coming to Team Miller, he managed malls in Michigan and Wisconsin for 10 years. Shawn attended Northwood University and holds a Michigan Salesperson License. He is an ambassador for the Midland Business Alliance, and a member of the Leadership Midland Alumni Association, Our Community Listens, Noon Rotary, Exchange Club of Midland, Great Lakes Bay Veterans Coalition, Great Lakes Bay Regional Alliance Institute for Leaders and the Midland Alliance for Senior Care. In his time outside of work, Shawn enjoys spending time with his wife, two chihuahuas, golfing and is an avid fan of the Detroit Lions.

Derek joined SERVPRO®; Team Miller in 2020 and has taken on the role of Senior Vice President of Operations. He previously served as Director of Growth and Operations. Derek has been in the restoration industry since 1999 and worked in every role there is from shop floor cleaner to Project Manager, General Manager and Brand Leader, to overseeing growing a newly acquired restoration franchise across North America. He attended Western Michigan University, and holds certifications in IICRC Water Damage Restoration, Carpet Cleaning, Odor Control, Upholstery and Fabric Cleaning, and Commercial Drying Specialist. Derek helps oversee and aid Team Miller operations across all departments to promote profitability, sustainability, growth and culture. He also sits in on all Operations Systems Improvement Boards and the executive team. In his free time, Derek enjoys golfing, movies, gaming, travel and LEGO.

Gary joined SERVPRO®; Team Miller in 2023 as Vice President of Sales and Marketing. He came to Team Miller from a company where in charge of nearly $500 million in annual revenue over 11 states, with both B2B and B2C channels. Gary attended Ohio University. His current focus is creating a great customer experience across all Team Miller locations, as well as providing colleagues a career path to take on more responsibility to grow with their careers. In his time outside of work, Gary enjoys spending time with his wife of 26 years and their two children, sports, golf, and is an avid poker player.

Michelle joined SERVPRO®; Team Miller in 2006 and has taken on the role of Human Resource Manager. She also worked as a Sales and Marketing Representative as well as Receptionist before moving to her current role. Before joining the restoration industry, Michelle worked at her family’s lumber yard, and attended Northwood University. Her current focus is all human resource activities, including recruiting, interviewing and hiring new team members, and serving as a link between employees and management for all Team Miller locations. She holds memberships in various organizations, including the Valley Society for Human Resource Management and the Society for Human Resource Management. In her free time, Michelle enjoys being outdoors, spending time with family, hunting and traveling.

Eric joined SERVPRO®; Team Miller in 2019, and has taken on the role of DRT Operations Manager. Eric holds certifications including IICRC Water Restoration, IIRC Fire Restoration, GLSTC Safety, OSHA 30 and Asbestos Contractor Supervisor. His current focus is coordinating and managing our Disaster Recovery Team’s nationwide large-scale cleaning, fire and flood projects. This work includes hurricane response and large-scale COVID-19 cleaning projects.

Levi joined SERVPRO®; Team Miller in 2022, and has taken on the role of Project Manager with our Disaster Recovery Team. Before joining the restoration industry, Levi worked in federal law enforcement. Levi attended Patrick Henry College and holds certifications including IICRC Water, Fire and Smoke. His current focus is coordinating between our sales team and large customers to ensure our Disaster Recovery Team’s nationwide large-scale cleaning, fire and flood projects and completed on schedule, to plan and meet quality standards. This work includes hurricane response and large-scale COVID-19 cleaning projects. In Levi’s free time, he enjoys coaching youth basketball.

Josh joined SERVPRO®; Team Miller in 2024, and has taken on the role of Project Manager. Before joining Team Miller, Josh spent 3 years working as a project manager in the restoration industry, and earned a Millwright Tradesman Card. His current focus is supervising and coordinating various team members and contractors to ensure our Disaster Recovery Team’s nationwide large-scale cleaning, fire and flood projects and completed on schedule, to plan and meet quality standards. This work includes hurricane response and large-scale COVID-19 cleaning projects. In his free time, he enjoys deer hunting, walleye and salmon fishing, and horseback riding.

Justin joined SERVPRO®; Team Miller in 2016, and has taken on the role of Large Loss Abatement Project Manager and Technical Specialist with our Disaster Recovery Team. During his tenure with Team Miller, Justin also has worked as facility manager and purchasing. He attended INSTE Global Bible College, and holds certifications in Lead Renovator Initial, Applied Microbial Remedial Technician, IICRC Water Damage and Microbial Remediation, Asbestos Contractor Supervisor, and OSHA 30. His current focus is coordinating between our sales team and large customers to ensure our Disaster Recovery Team’s nationwide large-scale cleaning, fire and flood projects and completed on schedule, to plan and meet quality standards. This work includes hurricane response and large-scale COVID-19 cleaning projects.

Judd joined SERVPRO®; Team Miller in 2016, and has taken on the role of Large Loss Project Manager with our Disaster Recovery Team. During his tenure at Team Miller, Judd also worked as Safety Director and Transport Coordinator. Judd holds multiple certifications including OSHA 30 Construction Safety, Contractor Supervisor, TWIC and a Class A CDL. His current focus is supervising and coordinating various team members and contractors to ensure our Disaster Recovery Team’s nationwide large-scale cleaning, fire and flood projects and completed on schedule, to plan and meet quality standards. This work includes hurricane response and large-scale COVID-19 cleaning projects.

Nate joined SERVPRO®; Team Miller in 2017, and has taken on the role of Project Estimator/Auditor with our Disaster Recovery Team and across all franchise locations. During his tenure at Team Miller, Nate also worked as Xactimate Specialist and IT. Before coming to Team Miller, Nate spent 3 years as a residential reconstruction project manager. He attended Western Michigan University. His current focus is to estimate and invoice large commercial losses along with collecting final payments. His work involves travel, sketching and reporting estimates of anything related to time and materials to fellow team members. In Nate’s free time, he enjoys athletics, coaches high school football and travel baseball, plus hunting and fishing.