Meet Our Team
Here to Help® 24/7
SERVPRO of Romulus / Taylor
Eric Gauthier
Eric joined SERVPRO®; Team Miller in 2019, and has taken on the role of DRT Operations Manager. Eric holds certifications including IICRC Water Restoration, IIRC Fire Restoration, GLSTC Safety, OSHA 30 and Asbestos Contractor Supervisor. His current focus is coordinating and managing our Disaster Recovery Team’s nationwide large-scale cleaning, fire and flood projects. This work includes hurricane response and large-scale COVID-19 cleaning projects.
Levi Kauffman
Levi joined SERVPRO®; Team Miller in 2022, and has taken on the role of Project Manager with our Disaster Recovery Team. Before joining the restoration industry, Levi worked in federal law enforcement. Levi attended Patrick Henry College and holds certifications including IICRC Water, Fire and Smoke. His current focus is coordinating between our sales team and large customers to ensure our Disaster Recovery Team’s nationwide large-scale cleaning, fire and flood projects and completed on schedule, to plan and meet quality standards. This work includes hurricane response and large-scale COVID-19 cleaning projects. In Levi’s free time, he enjoys coaching youth basketball.
Josh Elzinga
Josh joined SERVPRO®; Team Miller in 2024, and has taken on the role of Project Manager. Before joining Team Miller, Josh spent 3 years working as a project manager in the restoration industry, and earned a Millwright Tradesman Card. His current focus is supervising and coordinating various team members and contractors to ensure our Disaster Recovery Team’s nationwide large-scale cleaning, fire and flood projects and completed on schedule, to plan and meet quality standards. This work includes hurricane response and large-scale COVID-19 cleaning projects. In his free time, he enjoys deer hunting, walleye and salmon fishing, and horseback riding.
Justin Burtch
Justin joined SERVPRO®; Team Miller in 2016, and has taken on the role of Large Loss Abatement Project Manager and Technical Specialist with our Disaster Recovery Team. During his tenure with Team Miller, Justin also has worked as facility manager and purchasing. He attended INSTE Global Bible College, and holds certifications in Lead Renovator Initial, Applied Microbial Remedial Technician, IICRC Water Damage and Microbial Remediation, Asbestos Contractor Supervisor, and OSHA 30. His current focus is coordinating between our sales team and large customers to ensure our Disaster Recovery Team’s nationwide large-scale cleaning, fire and flood projects and completed on schedule, to plan and meet quality standards. This work includes hurricane response and large-scale COVID-19 cleaning projects.
Judd Woods
Judd joined SERVPRO®; Team Miller in 2016, and has taken on the role of Large Loss Project Manager with our Disaster Recovery Team. During his tenure at Team Miller, Judd also worked as Safety Director and Transport Coordinator. Judd holds multiple certifications including OSHA 30 Construction Safety, Contractor Supervisor, TWIC and a Class A CDL. His current focus is supervising and coordinating various team members and contractors to ensure our Disaster Recovery Team’s nationwide large-scale cleaning, fire and flood projects and completed on schedule, to plan and meet quality standards. This work includes hurricane response and large-scale COVID-19 cleaning projects.
Nate Boucher
Nate joined SERVPRO®; Team Miller in 2017, and has taken on the role of Project Estimator/Auditor with our Disaster Recovery Team and across all franchise locations. During his tenure at Team Miller, Nate also worked as Xactimate Specialist and IT. Before coming to Team Miller, Nate spent 3 years as a residential reconstruction project manager. He attended Western Michigan University. His current focus is to estimate and invoice large commercial losses along with collecting final payments. His work involves travel, sketching and reporting estimates of anything related to time and materials to fellow team members. In Nate’s free time, he enjoys athletics, coaches high school football and travel baseball, plus hunting and fishing.
What our
customers are saying
Jason and Shane are very friendly and professional! They arrived on time and completed the job very efficiently. They made everything so easy for me! Really grateful for their work!
From the start of the project to the end, your team was great! Justin, our project manager, was helpful and understanding of our situation with my parents! I can't say enough about how easy he made this project for us! Also, the workers that were here were great! They did great work and was great to work with! And Mark and Richard were excellent as well! GREAT JOB SERVPRO! Thanks again Justin! And your team!
In late March of this year, I experienced water damage to my home and garage. SERVPRO was among several companies recommended by my insurance company to handle the mitigation process. After reading some of the reviews of SERVPRO and the other companies, all well-known, I decided to choose SERVPRO. Glad I did!
From the moment Jake and his mitigation partner showed up at our front door, I felt a sense of relief. This was during the onset of the COVID nightmare, but they showed up in full PPE and got right to work!
After SERVPRO completed the entire mitigation process, I decided to go with them to handle the restorations as well. Justin Dahl, the project manager, was professional and personable from the very first phone call and remained so during the entire process. He was very knowledgeable and answered any questions I had - and believe me, I had a lot. Justin also worked well with my insurance adjuster, which is pretty impressive.
Justin wanted to make sure my home/garage were restored completely and properly. Once the reconstruction process was underway, Olsi and his crew worked long hours and diligently to get the job done. They were punctual and took pride in their work and, as a result, my home and garage look even better than pre-water damage.
I was very happy with SERVPRO’s work. They were exactly what a service company should be. Thank you SERVPRO.
We recently had a suicide take place in our home. Not knowing what to do, we called SERVPRO. I'm so glad we did! A team was here promptly to deal with the biohazardous situation and clean everything up. They were caring, compassionate, quick & very professional. I highly recommend them! Thank you, Mike G., Mark, Tim and John! You all made a huge impact and difference during this difficult time!
Very fast and courteous service. Donnie and Travis were absolutely awesome to work with. Highly recommend.
We can't say enough about Donnie and Travis. They listened and reacted to every concern or question we had. They are very professional, polite, and honest. Thank you from the bottom of our hearts
Marrianne was on time very helpful with the project presented and kept me informed during the entire process. I would definitely recommend their services.
John was very helpful. He did a great job.
Jason and Shane are very friendly and professional! They arrived on time and completed the job very efficiently. They made everything so easy for me! Really grateful for their work!
From the start of the project to the end, your team was great! Justin, our project manager, was helpful and understanding of our situation with my parents! I can't say enough about how easy he made this project for us! Also, the workers that were here were great! They did great work and was great to work with! And Mark and Richard were excellent as well! GREAT JOB SERVPRO! Thanks again Justin! And your team!
In late March of this year, I experienced water damage to my home and garage. SERVPRO was among several companies recommended by my insurance company to handle the mitigation process. After reading some of the reviews of SERVPRO and the other companies, all well-known, I decided to choose SERVPRO. Glad I did!
From the moment Jake and his mitigation partner showed up at our front door, I felt a sense of relief. This was during the onset of the COVID nightmare, but they showed up in full PPE and got right to work!
After SERVPRO completed the entire mitigation process, I decided to go with them to handle the restorations as well. Justin Dahl, the project manager, was professional and personable from the very first phone call and remained so during the entire process. He was very knowledgeable and answered any questions I had - and believe me, I had a lot. Justin also worked well with my insurance adjuster, which is pretty impressive.
Justin wanted to make sure my home/garage were restored completely and properly. Once the reconstruction process was underway, Olsi and his crew worked long hours and diligently to get the job done. They were punctual and took pride in their work and, as a result, my home and garage look even better than pre-water damage.
I was very happy with SERVPRO’s work. They were exactly what a service company should be. Thank you SERVPRO.
We recently had a suicide take place in our home. Not knowing what to do, we called SERVPRO. I'm so glad we did! A team was here promptly to deal with the biohazardous situation and clean everything up. They were caring, compassionate, quick & very professional. I highly recommend them! Thank you, Mike G., Mark, Tim and John! You all made a huge impact and difference during this difficult time!
Very fast and courteous service. Donnie and Travis were absolutely awesome to work with. Highly recommend.
We can't say enough about Donnie and Travis. They listened and reacted to every concern or question we had. They are very professional, polite, and honest. Thank you from the bottom of our hearts
Marrianne was on time very helpful with the project presented and kept me informed during the entire process. I would definitely recommend their services.
John was very helpful. He did a great job.
About Us
Founded in 1967, the SERVPRO® franchise system is most widely known for their fire and water cleanup and restoration services. The network of individually owned and operated franchises responds to property damage emergencies. SERVPRO® responds to emergencies ranging from small individual disasters to multi-million dollar, large-loss situations, providing coverage in all 50 states, as well as Canada.
Starting in 1996, Randy Miller was an early pioneer to the mid-Michigan area SERVPRO® system. Since then, the franchise system has grown to over 1800 individually owned and operated franchises. Originally, Randy started in Genesee County and expanded into Saginaw in 1997. Randy and Tina Miller have grown, acquired, and sold multiple territories throughout Michigan. Headquartered in Saginaw, they currently operate a family of franchises with locations throughout Metro Detroit, Owosso, Bay City, and Fort Wayne, IN. Their Metro Detroit locations, opened in 2016, are managed by their son and Chief Operating Officer Cody Michael.
The Saginaw-based family of franchises have been ranked in the top 10 for the past 20 years, including top producer twice. As one of SERVPRO® ’s prestigious Extreme Team franchises, a large portion of their business is providing support to other franchises—primarily on commercial losses, and traveling the country for catastrophic events such as floods, tornadoes and hurricanes.
Our Romulus franchise offers many services beyond the fire and water cleanup and restoration services; such as abatement, commercial cleaning, disaster preparedness consulting and training, maintenance, relocation and reconstruction services, just to name a few.
We continue to grow and improve due to our team consistently proving they are the best of the best. We are also beyond grateful for our local community, who has also played a large role in our accomplishments, without their trust in our services and brand we would not have earned this recognition.
