Meet Our Team
Here to Help® 24/7
SERVPRO of Gaithersburg / Germantown
Sara Contreras
Sara Contreras is our Production Supervisor at SERVPRO of Gaithersburg/Germantown & Frederick County. She has been in this industry since 2003, and has been with SERVPRO since 2012. She has the following certifications from the Institute of Inspection Cleaning and Restoration Certations (IICRC): Fire/Smoke Restoration, and Odor Control. Sara is also certified as in EPA Lead Renovator
Candy Machacuay
Construction Admin
David Rodriguez
David has been a Production Technician at SERVPRO of Gaithersburg / Germantown since 2019 and has several more years of restoration experience. He previously was a truck driver for Wayfair. David has a six-year-old daughter and lives in Gaithersburg, MD. His favorite food is "pupusas." David states that - "I am always laughing at everything, and I can't stay serious for a long period of time. He enjoys the work environment, fellow crew members, and helping others.
Fidel
Production Technician
Karla
Production Technician
Kelly Campbell
Kelly has been the Office Manager at SERVPRO of Gaithersburg / Germantown since 2020. She keeps the administration humming with hands-on efforts. Her 7 plus years of construction experience blend well with certifications in WRT, CPR, and FSRT and safety. She lives in Woodbine, MD, with her kids, grandbaby, and furry babies. Kelly was a Yoga instructor, eats fish tacos, and claims she is "Always learning something new and helping customers through difficult times."
Mauricio
Production Technician
Michelle Lolli
Michelle has been our Accounting / HR Coordinator at SERVPRO of Gaithersburg / Germantown since 2021. She has been a public school teacher and restaurant manager and now has joined her daughter--and SERVPRO owner Jennifer. Michelle is from Baltimore, MD, and likes to hike, paint, and enjoy her family in her spare time. She is a nature/outdoor person who does enjoy sushi and lots of broccoli. Michelle enjoys the office environment filled with pleasant coworkers.
Nico Benitez
Nico is a Production Supervisor at SERVPRO of Gaithersburg / Germantown. He leads with vast restoration experience, including many years (12-16) of construction background, and has been a SERVPRO team member since 2010. Nico loves his wife and 10-year-old grandson, along with a great Argentinean steak. He says it is special-"the environment with his coworkers." Nico, in his free time, loves to sleep. He works hard. Nico lives in Burtonsville, MD.
RJ
Production Technician
Roberto
Production Technician
Santos Franco
Santos has been a Production Technician at SERVPRO of Gaithersburg / Germantown since 2021 and has a ten-year background in construction and demolition. He lives in Montgomery Village, MD, and has a daughter and son. He likes fishing and his favorite soup--Caldo de Res. Santos enjoys listening to music, and his fave singer is the Mexican Vincente Fernandez. He served in the El Salvadorian military for five years. Santos, regarding SERVPRO, states "I like everything about SERVPRO, and I love what I do."
Steven
Production Technician
Wilmer
Production Technician
Pedro
Production Technician
Jose
Production Technician
Katherine
Production Technician
April
Job File Coordinator
Ashlea
Construction Admin
Carli
Receptionist/Dispatcher
Eduardo
Production Technician
Joe
Production Supervisor
SERVPRO Team Hall
The whole crew! We proudly make it "Like it never even happened."
Juan Median
As the Production Manager at SERVPRO of Gaithersburg / Germantown, Juan Median brings years of experience in managing restoration projects. Previously based in Florida, Juan relocated to Maryland and continues to lead teams with the same professionalism and expertise. He holds an IICRC certification, which reflects his deep understanding of industry protocols and his dedication to delivering quality results. Juan's passion for restoration and his customer-first approach make him a trusted resource for our clients.
Angel Pinero
Angel is a Crew Chief at SERVPRO of Gaithersburg / Germantown. He has been involved in the construction industry since 2014. His knowledge and hard work complement the services that we provide to our customers.
Chris Neff
Chris is our Construction Manager at SERVPRO of Gaithersburg / Germantown. He is an excellent asset in repairing damaged commercial and residential properties because he works like he did when he owned his own construction company for many years. When not on the job, Chris enjoys spending time with his family, camping and hiking.
Angelis Nunez
As a Crew Chief at SERVPRO of Gaithersburg / Germantown, Angelis Nunez excels at leading teams and ensuring smooth operations on every project. His strong initiative and expertise consistently impress both customers and clients. Angelis holds IICRC certifications as a Water Damage Restoration Technician (WRT) and an Applied Microbial Remediation Technician (AMRT), making him a valuable asset to our team.
What our
customers are saying
I have used SERVPRO on several occasions professionally. The response time, pricing, and staff are fabulous. The work is completed quickly and efficiently. The staff are so clean, you would never even know they were there after each job. I would recommend their services to anyone looking for a quality remediation company. Great work.
Very reassuring with entire process.
Great Guys-Very Knowledgeable-would certainly call again if needed!
We discovered our basement was flooded, and within an hour or so SERVPRO was in our home, assessing the damage, doing everything that could possibly be done to minimize further damage. To say the response time was quick would be a complete understatement. To say service was great would also fail to do them justice. They were utterly amazing. They eased all of our fears, helped us work through what’s going to happen and truly went above and beyond. No corners were cut, and the team was exceptional with communicating everything to us! I will never use another company, and can’t thank SERVPRO enough. Their equipment has been running all night to dry everything out, and within 18 hours from our original call, it’s already a completely different basement! Highly highly recommend!
SERVPRO of Frederick County acted quickly when our local YMCA flooded for the second time in 2 years. We had an emergency plan in place (provided by SERVPRO of Frederick County), which helped our staff to respond quickly. Thank you to SERVPRO for getting us back in business.
I *STRONGLY* recommend SERVPRO. I was delighted with its service and -- although I hope I never HAVE to use them again! -- was very satisfied by the help I got. SERVPRO helped fix this water leakage disaster quickly and as painlessly as possible. In no area did SERVPRO fall short.
The team was most courteous and I was most impressed with their knowledge and hard work. Julio was great and I would highly recommend him and his team to everyone.
Excellent service! Excellent staff! The best!!! Thank you for being there for me at this difficult time.
I could not be happier with the job they did.
I have used SERVPRO on several occasions professionally. The response time, pricing, and staff are fabulous. The work is completed quickly and efficiently. The staff are so clean, you would never even know they were there after each job. I would recommend their services to anyone looking for a quality remediation company. Great work.
Very reassuring with entire process.
Great Guys-Very Knowledgeable-would certainly call again if needed!
We discovered our basement was flooded, and within an hour or so SERVPRO was in our home, assessing the damage, doing everything that could possibly be done to minimize further damage. To say the response time was quick would be a complete understatement. To say service was great would also fail to do them justice. They were utterly amazing. They eased all of our fears, helped us work through what’s going to happen and truly went above and beyond. No corners were cut, and the team was exceptional with communicating everything to us! I will never use another company, and can’t thank SERVPRO enough. Their equipment has been running all night to dry everything out, and within 18 hours from our original call, it’s already a completely different basement! Highly highly recommend!
SERVPRO of Frederick County acted quickly when our local YMCA flooded for the second time in 2 years. We had an emergency plan in place (provided by SERVPRO of Frederick County), which helped our staff to respond quickly. Thank you to SERVPRO for getting us back in business.
I *STRONGLY* recommend SERVPRO. I was delighted with its service and -- although I hope I never HAVE to use them again! -- was very satisfied by the help I got. SERVPRO helped fix this water leakage disaster quickly and as painlessly as possible. In no area did SERVPRO fall short.
The team was most courteous and I was most impressed with their knowledge and hard work. Julio was great and I would highly recommend him and his team to everyone.
Excellent service! Excellent staff! The best!!! Thank you for being there for me at this difficult time.
I could not be happier with the job they did.
About Us
Experience in the restoration industry is acquired through years of work and commitment. With one of our owners, Art Hall, having more than 30 years of experience in the building trades and construction, hard work starts with our leadership and spreads to our qualified restoration technicians. Art's wife Jennifer, another of our owners, has years of experience with environmental services like air purification, bed bug remediation, and odor removals. Our owners and management seek to lead by example, offering guidance and leadership to our growing roster of technicians for every facet of the restoration industry, including biohazard cleanup, air ducts cleaning, and full-service reconstructions.
We know how vital a fast response in an emergency can be, especially with nearly 60,000 people in Gaithersburg alone that depend on our expertise and advanced recovery tools when disaster strikes. Throughout Montgomery County, residents and business owners, including proprietors of historical properties like the home of Francis Scott Key and battlefield museums also depend on our Institute of Inspection, Cleaning and Restoration Certification (IICRC) accredited crews to mitigate losses.
Our success throughout the Greater Gaithersburg and Germantown areas is as dependent on our skillsets in recovery and restoration as it is about being a good neighbor amid emergencies and disasters. As lifelong residents of Frederick County, our owners and staff share a love and appreciation for this DC-VA-MD-WV metropolitan area. We have gotten involved in many fundraisers, awareness efforts, and youth programs like the Santa Run, Sprint Triathlon, and other YMCA-sponsored races and events.
We want to be a name that you trust when disasters strike, and that starts with being a dependable name in our communities even apart from the SERVPRO brand. Jennifer Lolli-Hall volunteer’s hours of her time as a Girl Scout leader every month, we sponsor and participate in Rotary Club events held annually, and we even host teens from the Jerusalem Peacebuilders program designed to help that country achieve peace in our lifetime. We can be seen regularly participating in local events from 4th of July community parades to Gaithersburg/Germantown Chamber of Commerce (GGCC) baking competitions (2020 2nd Place!)
With so many potentially disastrous outcomes that could damage your home or business, including water, fire, mold, storm, flood, and biohazardous threats, you need a team qualified to handle it all. You can always depend on the speed and expertise of our SERVPRO IICRC-Certified restoration, remediation, and reconstruction specialists. "Like it never even happened."
