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Careers at SERVPRO of Upper Cape Cod and The Islands

If helping others is your nature, we have a lot in common. Make an impact in your community.

  • Competitive compensation
  • Superior benefits
  • Career progression
  • Professional development

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SERVPRO of Upper Cape Cod and The Islands

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Picture Yourself Fulfilling Your Potential

At SERVPRO of Upper Cape Cod and The Islands, you have the opportunity to make a positive difference in the lives of people around you each and every day. We are seeking individuals who are self-motivated, proactive, responsible, and service-oriented. Please join us in our mission to help our customers in their greatest moment of need.

If you are highly dependable and excited about exceeding expectations, then you may be just the person we’re looking for. Please explore the opportunities waiting for you. We look forward to hearing from you.

Why consider a career with SERVPRO of Upper Cape Cod and The Islands?

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Career Development

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Service to the Community

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Being a Part of a Team

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Stability & Growth

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What our
customers are saying

Colette and Kristy made my very stressful home disaster immensely easier. They were patient, courteous, kind and understanding. Their expertise and professionalism, paired with compassion was very reassuring and made for a quick and thorough response and resolution. The whole cleanup crew were also great!

Stacy W.
Edgartown

We hired SERVPRO to do mold remediation in our basement and to do the finish work. They were so responsive and easy to work with. Professional office staff as well as the guys who did the work. Clean, left no mess and did an absolutely beautiful job! Highly recommend these guys! Special shout out to Colette! 

Stacey H.
Mashpee

I came home from vacation to water damage caused by my washing machine. I called SERVPRO and they had a crew at my house within a few hours. They took care of everything! 
I would highly recommend using their services. Everyone I dealt with was professional knowledgeable and competent.

Tricia S.
Teaticket

This was our third experience with SERVPRO. Once again the service was prompt and professional. I would highly recommend SERVPRO to anyone in need of a cleanup service.

Mike G.
Nantucket

Two fantastic organizations. Both management teams were extremely competent, knowledgeable, professional and courteous at all times. Our loss came during the three nor’easters and never once was I unable to get a return call from management. Both teams stepped in when the adjuster and insurance company only wanted to cover 2/3 of the loss, thru their efforts 100% was covered. One of SERVPRO subcontractors made a mistake and SERVPRO made sure it did not affect the outcome and it had no effect on the customer. Your staffs are terrific, I’ll never forget in the beginning with SERVPRO one of the staff came to me and said “We are SERVPRO Cape Cod and you have nothing to worry about”. He was right and I thought what a great company to have staff that proud of their company. ADS was absolutely amazing the competence and craftsmanship are second to none the job they did we could not have been more satisfied with. I was in the building business, Dan came by at the end of the job and asked me to provide a punch list I said that it was unnecessary due to Dave Elias was there and there is no punch list. He is a real craftsman with great customer skills. Your companies are the gold standard and we couldn’t be more proud or happy with the jobs your two companies provided it was an absolute pleasure working with management and staff, thank you.

In writing this I could not remember all the names of everybody that touched this job, but there wasn’t anybody that didn’t display the highest in professionalism and competence, they all should be commended.

Ron N.
Sandwich

My seller and I, as the real estate agent, had an exceptional experience with their professionalism and knowledge. We especially appreciated the manner they handled going in and out of the basement not to disturb the new loam and seed in back yard. Thank you.

Kristine H.
Mashpee

They made a bad situation good. I'm pleased with the work that they performed.

Gavin J.
East Sandwich

We could not have asked for quicker or more professional service.  I would not hesitate to call on SERVPRO of Upper Cape Cod and the Islands with any type of cleanup or restoration services.

Charlie C.
Sandwich

We started construction on a new bathroom and the contractor advised us there was a lot a black mold hidden from view. Our contractor recommended SERVPRO and a couple of others, and I called SERVPRO first. I should note that I live on Nantucket and it can be very difficult to get any work done, especially if you are dealing with people off Island. Christy in their office was knowledgeable and helpful. She got things scheduled very efficiently.


Will arrived to inspect and was on time. I found out that this SERVPRO office was a family business and it was clear to me that Will took pride in that. Unfortunately for us, we had a major mold problem that extended to several rooms. He walked me through what they would do, which included cleaning and installing a vapor barrier in our crawlspace.

The crew who came to do the work was very professional, very thorough and cleaned up after themselves. The work took several days to complete. We also got advice about how to avoid this problem in the future (use of dehumidifiers, which areas to do a more thorough cleaning and using anti-mold paint).


Several weeks later our contractor removed more wallboard and to my horror, there was Black mold everywhere. I called SERVPRO right away and Will came over to do another inspection and estimate (no charge for this). Once again right on time and he told us that we didn't need their services. The plywood with the mold was going to be removed by our contractor. He said that is all we would need. He confirmed our contractor's opinion that this was not an active site and pointed out places where the new construction would have to be adapted. Our contractor was in complete agreement.


I cannot recommend SERVPRO more highly as people who do excellent work when you need it and tell you when you don't need it.

Maureen P.
Nantucket

Colette and Kristy made my very stressful home disaster immensely easier. They were patient, courteous, kind and understanding. Their expertise and professionalism, paired with compassion was very reassuring and made for a quick and thorough response and resolution. The whole cleanup crew were also great!

Stacy W.
Edgartown

We hired SERVPRO to do mold remediation in our basement and to do the finish work. They were so responsive and easy to work with. Professional office staff as well as the guys who did the work. Clean, left no mess and did an absolutely beautiful job! Highly recommend these guys! Special shout out to Colette! 

Stacey H.
Mashpee

I came home from vacation to water damage caused by my washing machine. I called SERVPRO and they had a crew at my house within a few hours. They took care of everything! 
I would highly recommend using their services. Everyone I dealt with was professional knowledgeable and competent.

Tricia S.
Teaticket

This was our third experience with SERVPRO. Once again the service was prompt and professional. I would highly recommend SERVPRO to anyone in need of a cleanup service.

Mike G.
Nantucket

Two fantastic organizations. Both management teams were extremely competent, knowledgeable, professional and courteous at all times. Our loss came during the three nor’easters and never once was I unable to get a return call from management. Both teams stepped in when the adjuster and insurance company only wanted to cover 2/3 of the loss, thru their efforts 100% was covered. One of SERVPRO subcontractors made a mistake and SERVPRO made sure it did not affect the outcome and it had no effect on the customer. Your staffs are terrific, I’ll never forget in the beginning with SERVPRO one of the staff came to me and said “We are SERVPRO Cape Cod and you have nothing to worry about”. He was right and I thought what a great company to have staff that proud of their company. ADS was absolutely amazing the competence and craftsmanship are second to none the job they did we could not have been more satisfied with. I was in the building business, Dan came by at the end of the job and asked me to provide a punch list I said that it was unnecessary due to Dave Elias was there and there is no punch list. He is a real craftsman with great customer skills. Your companies are the gold standard and we couldn’t be more proud or happy with the jobs your two companies provided it was an absolute pleasure working with management and staff, thank you.

In writing this I could not remember all the names of everybody that touched this job, but there wasn’t anybody that didn’t display the highest in professionalism and competence, they all should be commended.

Ron N.
Sandwich

My seller and I, as the real estate agent, had an exceptional experience with their professionalism and knowledge. We especially appreciated the manner they handled going in and out of the basement not to disturb the new loam and seed in back yard. Thank you.

Kristine H.
Mashpee

They made a bad situation good. I'm pleased with the work that they performed.

Gavin J.
East Sandwich

We could not have asked for quicker or more professional service.  I would not hesitate to call on SERVPRO of Upper Cape Cod and the Islands with any type of cleanup or restoration services.

Charlie C.
Sandwich

We started construction on a new bathroom and the contractor advised us there was a lot a black mold hidden from view. Our contractor recommended SERVPRO and a couple of others, and I called SERVPRO first. I should note that I live on Nantucket and it can be very difficult to get any work done, especially if you are dealing with people off Island. Christy in their office was knowledgeable and helpful. She got things scheduled very efficiently.


Will arrived to inspect and was on time. I found out that this SERVPRO office was a family business and it was clear to me that Will took pride in that. Unfortunately for us, we had a major mold problem that extended to several rooms. He walked me through what they would do, which included cleaning and installing a vapor barrier in our crawlspace.

The crew who came to do the work was very professional, very thorough and cleaned up after themselves. The work took several days to complete. We also got advice about how to avoid this problem in the future (use of dehumidifiers, which areas to do a more thorough cleaning and using anti-mold paint).


Several weeks later our contractor removed more wallboard and to my horror, there was Black mold everywhere. I called SERVPRO right away and Will came over to do another inspection and estimate (no charge for this). Once again right on time and he told us that we didn't need their services. The plywood with the mold was going to be removed by our contractor. He said that is all we would need. He confirmed our contractor's opinion that this was not an active site and pointed out places where the new construction would have to be adapted. Our contractor was in complete agreement.


I cannot recommend SERVPRO more highly as people who do excellent work when you need it and tell you when you don't need it.

Maureen P.
Nantucket

About Us

Get to Know Bill and Beth Russell

We opened SERVPRO of Upper Cape Cod & The Islands in 2008 after being in the construction industry for over 25 years. We proudly service Barnstable, Dukes and Nantucket County in both residential and commercial property damage caused by water, fire, smoke and soot damage and flooding situations. We have built our business and reputation on three standards; hard work, fair pricing and impeccable customer service!  Rest assured that our team knows responsive services and is ready and equipped to restore your property when you need us most. 

There is a reason why our SERVPRO franchise is preferred by most insurance industry professionals, property managers, trade partners, and most importantly our clients. We have built our reputation on hard work, fair pricing and impeccable customer service!

We understand the stress associated with fire or water damage to your home or business. Our goal is to help minimize the interruption to your life.  In house building/reconstruction services truly can make the damage “Like it never even happened." Alongside us, our staff is highly trained in property damage restoration AND are dedicated to our mission of providing the best customer service in the industry! 

Whether your home or business needs emergency water or fire damage cleanup or building/reconstruction, you can depend on us.  

Our very best, 

Bill and Beth Russell

General Contractor’s License: # CS-108357

Bill and Beth Russell
Bill and Beth Russell
Owners of SERVPRO of Upper Cape Cod and The Islands

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Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.