Meet Our Team
Here to Help® 24/7
SERVPRO of Park Ridge, N. Rosemont & S. Des Plaines
Eric Gauthier
Eric joined SERVPRO®; Team Miller in 2019 and has taken on the role of DRT Operations Manager. Eric holds certifications including IICRC Water Restoration, IIRC Fire Restoration, GLSTC Safety, OSHA 30 and Asbestos Contractor Supervisor. His current focus is coordinating and managing our Disaster Recovery Team’s nationwide large-scale cleaning, fire and flood projects. This work includes hurricane response and large-scale COVID-19 cleaning projects.
Levi Kauffman
Levi joined SERVPRO®; Team Miller in 2022 and has taken on the role of Project Manager with our Disaster Recovery Team. Before joining the restoration industry, Levi worked in federal law enforcement. Levi attended Patrick Henry College and holds certifications including IICRC Water, Fire and Smoke. His current focus is coordinating between our sales team and large customers to ensure our Disaster Recovery Team’s nationwide large-scale cleaning, fire and flood projects and completed on schedule, to plan and meet quality standards. This work includes hurricane response and large-scale COVID-19 cleaning projects. In Levi’s free time, he enjoys coaching youth basketball.
Josh Elzinga
Josh joined SERVPRO®; Team Miller in 2024 and has taken on the role of Project Manager. Before joining Team Miller, Josh spent 3 years working as a project manager in the restoration industry, and earned a Millwright Tradesman Card. His current focus is supervising and coordinating various team members and contractors to ensure our Disaster Recovery Team’s nationwide large-scale cleaning, fire and flood projects and completed on schedule, to plan and meet quality standards. This work includes hurricane response and large-scale COVID-19 cleaning projects. In his free time, he enjoys deer hunting, walleye and salmon fishing, and horseback riding.
Justin Burtch
Justin joined SERVPRO®; Team Miller in 2016 and has taken on the role of Large Loss Abatement Project Manager and Technical Specialist with our Disaster Recovery Team. During his tenure with Team Miller, Justin also has worked as facility manager and purchasing. He attended INSTE Global Bible College, and holds certifications in Lead Renovator Initial, Applied Microbial Remedial Technician, IICRC Water Damage and Microbial Remediation, Asbestos Contractor Supervisor, and OSHA 30. His current focus is coordinating between our sales team and large customers to ensure our Disaster Recovery Team’s nationwide large-scale cleaning, fire and flood projects and completed on schedule, to plan and meet quality standards. This work includes hurricane response and large-scale COVID-19 cleaning projects.
Judd Woods
Judd joined SERVPRO®; Team Miller in 2016 and has taken on the role of Large Loss Project Manager with our Disaster Recovery Team. During his tenure at Team Miller, Judd also worked as Safety Director and Transport Coordinator. Judd holds multiple certifications including OSHA 30 Construction Safety, Contractor Supervisor, TWIC and a Class A CDL. His current focus is supervising and coordinating various team members and contractors to ensure our Disaster Recovery Team’s nationwide large-scale cleaning, fire and flood projects and completed on schedule, to plan and meet quality standards. This work includes hurricane response and large-scale COVID-19 cleaning projects.
Nate Boucher
Nate joined SERVPRO®; Team Miller in 2017 and has taken on the role of Project Estimator/Auditor with our Disaster Recovery Team and across all franchise locations. During his tenure at Team Miller, Nate also worked as Xactimate Specialist and IT. Before coming to Team Miller, Nate spent 3 years as a residential reconstruction project manager. He attended Western Michigan University. His current focus is to estimate and invoice large commercial losses along with collecting final payments. His work involves travel, sketching and reporting estimates of anything related to time and materials to fellow team members. In Nate’s free time, he enjoys athletics, coaches high school football and travel baseball, plus hunting and fishing.
What our
customers are saying
SERVPRO was very professional and polite. We walked into our home and found significant water damage. We immediately called and the team responded within hours. The team was great and the work looks great!
Thank you!
SERVPRO had a great team. They were all very knowledgeable and I was really impressed with the level of service provided. I would recommend to my family or friends.
SERVPRO was awesome. The work was completed in a timely manner and the work looks great! I am very impressed. Great work!
SERVPRO was great! We are very impressed with the level of service and could not have asked for a better experience. We were able to return to our home quickly and all the work looked fantastic.
We could not have asked for a better company to work with. We had a great experience and the crews were very professional and polite. Thank you!
SERVPRO was the perfect choice to clean out a hoarders house. This house was infested with mice, bed bugs and ants. It's was totally disgusting. I called another company after SERVPRO. SERVPRO did the job quicker. The crew had a list of what the owner was looking for. They came out with anything they had on the list and anything valuable looking. The crew was quick and amazing putting up with that mess. We tried to clean and knew it was to much. I called for professional help and they are it. If you need and honest trustworthy company this is the place. They are worth every penny. They got the job done in 3 days. This crew was amazing! I can't Thank them and SERVPRO enough. How they tackled some of the removal is amazing. I attached collaged before and after pictures. Some of the singles photos are rooms I just didn't take before photos. Communication was excellent as well. I was informed about everything. Mary did a great job texting and calling me. Excellent service.
The team was excellent and the job was well done.
First time filing an insurance claim, walked us through the process, clean up was quick and professional. Restore was smooth.
I spoke to Chris from this SERVPRO and he was so professional and so informative and after hearing what I needed he gave me recommendations of who I should actually use for this very small job and that they would not be my cheapest option and only a very professional company does that. I really appreciated the information. if you have any kind of water damage, etc., I suggest you please call this business I'm sure you will be very satisfied.
SERVPRO was very professional and polite. We walked into our home and found significant water damage. We immediately called and the team responded within hours. The team was great and the work looks great!
Thank you!
SERVPRO had a great team. They were all very knowledgeable and I was really impressed with the level of service provided. I would recommend to my family or friends.
SERVPRO was awesome. The work was completed in a timely manner and the work looks great! I am very impressed. Great work!
SERVPRO was great! We are very impressed with the level of service and could not have asked for a better experience. We were able to return to our home quickly and all the work looked fantastic.
We could not have asked for a better company to work with. We had a great experience and the crews were very professional and polite. Thank you!
SERVPRO was the perfect choice to clean out a hoarders house. This house was infested with mice, bed bugs and ants. It's was totally disgusting. I called another company after SERVPRO. SERVPRO did the job quicker. The crew had a list of what the owner was looking for. They came out with anything they had on the list and anything valuable looking. The crew was quick and amazing putting up with that mess. We tried to clean and knew it was to much. I called for professional help and they are it. If you need and honest trustworthy company this is the place. They are worth every penny. They got the job done in 3 days. This crew was amazing! I can't Thank them and SERVPRO enough. How they tackled some of the removal is amazing. I attached collaged before and after pictures. Some of the singles photos are rooms I just didn't take before photos. Communication was excellent as well. I was informed about everything. Mary did a great job texting and calling me. Excellent service.
The team was excellent and the job was well done.
First time filing an insurance claim, walked us through the process, clean up was quick and professional. Restore was smooth.
I spoke to Chris from this SERVPRO and he was so professional and so informative and after hearing what I needed he gave me recommendations of who I should actually use for this very small job and that they would not be my cheapest option and only a very professional company does that. I really appreciated the information. if you have any kind of water damage, etc., I suggest you please call this business I'm sure you will be very satisfied.
About Us
Founded in 1967, the SERVPRO® franchise system is most widely known for their fire and water cleanup and restoration services. The network of individually owned and operated franchises responds to property damage emergencies. SERVPRO responds to emergencies ranging from small individual disasters to multi-million dollar, large-loss situations, providing coverage in all 50 states, as well as Canada.
Starting in 1996, Randy Miller was an early pioneer to the mid-Michigan area SERVPRO system. Since then, the franchise system has grown to over 2300 individually owned and operated franchises. Originally, Randy started in Genesee County and expanded into Saginaw in 1997. Randy has grown, acquired, and sold multiple territories throughout Michigan, Indiana, and Illinois. With their headquarters here in Saginaw, Team Miller currently operate licenses in throughout Saginaw/Bay City, Metro Detroit, Ft. Wayne, Indianapolis, and Chicago.
The Saginaw-based franchise has been ranked in the top 10 for the past 20+ years, including top producer twice. As one of SERVPRO’s prestigious Extreme Team franchises, a large portion of their business is providing support to other franchises—primarily on commercial losses, and traveling the country for catastrophic events such as floods, tornadoes and hurricanes.
Our Saginaw based franchise offers many services beyond the fire and water cleanup and restoration services; such as abatement, commercial cleaning, disaster preparedness consulting and training, maintenance, relocation and reconstruction services, just to name a few.
We continue to grow and improve due to our team consistently proving they are the best of the best. We are also beyond grateful for our local community, who has also played a large role in our accomplishments, without their trust in our services and brand we would not have earned this recognition.
SERVPRO of Park Ridge, N. Rosemont is a subsidiary of RACM LLC.
