Meet Our Team
Here to Help® 24/7
SERVPRO of Northbrook / Wheeling / Glencoe
Eric Gauthier
Eric joined SERVPRO®; Team Miller in 2019 and has taken on the role of DRT Operations Manager. Eric holds certifications including IICRC Water Restoration, IIRC Fire Restoration, GLSTC Safety, OSHA 30 and Asbestos Contractor Supervisor. His current focus is coordinating and managing our Disaster Recovery Team’s nationwide large-scale cleaning, fire and flood projects. This work includes hurricane response and large-scale COVID-19 cleaning projects.
Levi Kauffman
Levi joined SERVPRO®; Team Miller in 2022 and has taken on the role of Project Manager with our Disaster Recovery Team. Before joining the restoration industry, Levi worked in federal law enforcement. Levi attended Patrick Henry College and holds certifications including IICRC Water, Fire and Smoke. His current focus is coordinating between our sales team and large customers to ensure our Disaster Recovery Team’s nationwide large-scale cleaning, fire and flood projects and completed on schedule, to plan and meet quality standards. This work includes hurricane response and large-scale COVID-19 cleaning projects. In Levi’s free time, he enjoys coaching youth basketball.
Josh Elzinga
Josh joined SERVPRO®; Team Miller in 2024 and has taken on the role of Project Manager. Before joining Team Miller, Josh spent 3 years working as a project manager in the restoration industry, and earned a Millwright Tradesman Card. His current focus is supervising and coordinating various team members and contractors to ensure our Disaster Recovery Team’s nationwide large-scale cleaning, fire and flood projects and completed on schedule, to plan and meet quality standards. This work includes hurricane response and large-scale COVID-19 cleaning projects. In his free time, he enjoys deer hunting, walleye and salmon fishing, and horseback riding.
Justin Burtch
Justin joined SERVPRO®; Team Miller in 2016 and has taken on the role of Large Loss Abatement Project Manager and Technical Specialist with our Disaster Recovery Team. During his tenure with Team Miller, Justin also has worked as facility manager and purchasing. He attended INSTE Global Bible College, and holds certifications in Lead Renovator Initial, Applied Microbial Remedial Technician, IICRC Water Damage and Microbial Remediation, Asbestos Contractor Supervisor, and OSHA 30. His current focus is coordinating between our sales team and large customers to ensure our Disaster Recovery Team’s nationwide large-scale cleaning, fire and flood projects and completed on schedule, to plan and meet quality standards. This work includes hurricane response and large-scale COVID-19 cleaning projects.
Judd Woods
Judd joined SERVPRO®; Team Miller in 2016 and has taken on the role of Large Loss Project Manager with our Disaster Recovery Team. During his tenure at Team Miller, Judd also worked as Safety Director and Transport Coordinator. Judd holds multiple certifications including OSHA 30 Construction Safety, Contractor Supervisor, TWIC and a Class A CDL. His current focus is supervising and coordinating various team members and contractors to ensure our Disaster Recovery Team’s nationwide large-scale cleaning, fire and flood projects and completed on schedule, to plan and meet quality standards. This work includes hurricane response and large-scale COVID-19 cleaning projects.
Nate Boucher
Nate joined SERVPRO®; Team Miller in 2017 and has taken on the role of Project Estimator/Auditor with our Disaster Recovery Team and across all franchise locations. During his tenure at Team Miller, Nate also worked as Xactimate Specialist and IT. Before coming to Team Miller, Nate spent 3 years as a residential reconstruction project manager. He attended Western Michigan University. His current focus is to estimate and invoice large commercial losses along with collecting final payments. His work involves travel, sketching and reporting estimates of anything related to time and materials to fellow team members. In Nate’s free time, he enjoys athletics, coaches high school football and travel baseball, plus hunting and fishing.
What our
customers are saying
I wouldn't choose anyone but SERVPRO to help us in our time of need!
Looks awesome! Thank you for everything!
Wasn't able to offer me what I was looking for but did guide me into the right direction gave me two names and numbers of people who could clean my upholstery for my furniture in my carpets and also do my housecleaning awesome guy very kind very nice unique and down-to-earth genuine I would say Steve is
I’m beyond grateful and thankful to SERVPRO! Our crawl space became a swimming pool after a heavy rain when our sump pump failed and SERVPRO was at our home instantly.
The crew was professional, thorough and very kind. Walden and his team turned our disaster back to normal so quickly! It’s very reassuring and comforting to know SEVRPRO is there in case fire or water invade your home!
I had a flood in my basement and Walden and team were very responsive. They treated the space promptly, were very knowledgeable, and operated in a very professional manner. Having a flooded basement is stressful and this crew made the experience as pleasant as it could be.
Great company to work with. Andrew Roche as a personal touch to business. Easy to contact for estimates.
It was a stressful time for us but you helped walk us through it every step of the way. What's more, we can't say enough how pleased we are with the end results! Looks better than before.
Excellent service, and very knowledgeable crew.
Thank you! Your crew was amazing!
I wouldn't choose anyone but SERVPRO to help us in our time of need!
Looks awesome! Thank you for everything!
Wasn't able to offer me what I was looking for but did guide me into the right direction gave me two names and numbers of people who could clean my upholstery for my furniture in my carpets and also do my housecleaning awesome guy very kind very nice unique and down-to-earth genuine I would say Steve is
I’m beyond grateful and thankful to SERVPRO! Our crawl space became a swimming pool after a heavy rain when our sump pump failed and SERVPRO was at our home instantly.
The crew was professional, thorough and very kind. Walden and his team turned our disaster back to normal so quickly! It’s very reassuring and comforting to know SEVRPRO is there in case fire or water invade your home!
I had a flood in my basement and Walden and team were very responsive. They treated the space promptly, were very knowledgeable, and operated in a very professional manner. Having a flooded basement is stressful and this crew made the experience as pleasant as it could be.
Great company to work with. Andrew Roche as a personal touch to business. Easy to contact for estimates.
It was a stressful time for us but you helped walk us through it every step of the way. What's more, we can't say enough how pleased we are with the end results! Looks better than before.
Excellent service, and very knowledgeable crew.
Thank you! Your crew was amazing!
About Us
Founded in 1967, the SERVPRO® franchise system is most widely known for their fire and water cleanup and restoration services. The network of individually owned and operated franchises responds to property damage emergencies. SERVPRO responds to emergencies ranging from small individual disasters to multi-million dollar, large-loss situations, providing coverage in all 50 states, as well as Canada.
Starting in 1996, Randy Miller was an early pioneer to the mid-Michigan area SERVPRO system. Since then, the franchise system has grown to over 1800 individually owned and operated franchises. Originally, Randy started in Genesee County and expanded into Saginaw in 1997. Randy has grown, acquired, and sold multiple territories throughout Michigan, Indiana, and Illinois. With their headquarters in Saginaw, Team Miller currently operate licenses in throughout Saginaw/Bay City, Metro Detroit, Ft. Wayne, Indianapolis, and Chicago.
The Saginaw-based franchise has been ranked in the top 10 for the past 20+ years, including top producer twice. As one of SERVPRO’s prestigious Extreme Team franchises, a large portion of their business is providing support to other franchises—primarily on commercial losses, and traveling the country for catastrophic events such as floods, tornadoes and hurricanes.
Our Saginaw based franchise offers many services beyond the fire and water cleanup and restoration services; such as abatement, commercial cleaning, disaster preparedness consulting and training, maintenance, relocation and reconstruction services, just to name a few.
We continue to grow and improve due to our team consistently proving they are the best of the best. We are also beyond grateful for our local community, who has also played a large role in our accomplishments, without their trust in our services and brand we would not have earned this recognition.
SERVPRO of Northbrook, Wheeling, Glencoe is a subsidiary of ILLOPS TM LLC.
