Water Damage Cleanup & Repair
- The #1 Choice in Cleanup and Restoration*
- Providing Residential and Commercial Water Damage Restoration Near You
- Advanced Water Inspection, Extraction, and Drying Equipment
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7
SERVPRO of Macon
Service Areas
Need Water Removal or Flood Cleanup?
Pipe burst in your office? Dishwasher flooding your kitchen? No matter the circumstance, we've seen just about every example of water damage in a home or business. We are water removal and cleanup specialists, trained in emergency response when flooding or water leaks affect your home. We've responded to overnight calls in Macon-Bibb County, brought equipment to offices downtown, and even responded to hospitals and churches in need. We quickly dry your property using state-of-the-art water removal equipment and advanced drying techniques, documenting the drying process on iPad's in real time to make sure your property is dry and the job is done right.
Please refer to our Water Damage Tips—Until Help Arrives Guide and follow these tips to protect yourself and your property.
Want your nearby, neighborhood experts in water damage restoration?
Services We Provide
Residential Water Extraction and Cleanup
Our focus is restoring your affected space to pre-damaged condition. Rest assured, our highly-trained technicians will complete the water removal and cleanup process from beginning to end, helping to ensure it is documented along the way, and dried properly and thoroughly. Our customer-focused professionals will:
- Assess your property's water damage.
- Explain the extent of the water damage and the restoration process so you're able to make an informed decision on how to proceed.
- Use advanced equipment to detect hidden moisture and perform water extraction of any standing water.
- Help ensure your property is clean, dry, and restored to its pre-damaged condition.
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Commercial Water Damage Restoration
When water damage occurs in your commercial property, be it a small business, warehouse, high-rise building, or other industrial space, the destruction can be devastating. Not only is your business damaged, but operations may stop, causing a disruption in production and revenue, as well as inconveniencing or causing possible safety concerns for your customers and employees. No matter the size or source of the commercial job, from floods to broken pipes, our team of professionals is ready to respond to your call.
Industries Serviced:
- Retail - Educational Facilities
- Healthcare - Property Management
- Hospitality - Food Service
SERVPRO of Macon is Always Near You for Water Damage Restoration Service
Highly Trained Restoration Specialists
Customer Care
Our professionals care about you and your property and want to help you get your property back to pre-loss condition after you have water damage to your home or business.
#1 in the Cleanup and Restoration Industry*
Easier Insurance Claims Process
We will help you navigate the insurance claims process and coordinate the necessary paperwork for a quicker, easier experience.
What our
customers are saying
"I want to express my appreciation to the personnel of Thomaston Fort Valley Forsyth and Macon SERVPRO office for the outstanding professional work they performed during our recent water damage and mold removal operation. I wholeheartedly recommend SERVPRO to anyone needing the services they provide."
"Carl and everyone was really great. Very nice to deal with. Thank you again."
I would like to thank the entire staff at SERVPRO for their professional service and performance. I am very pleased with the job performed. Thank you very much.
Everything is perfect. Keep up the excellent quality worksmanship.
Much thanks for the timely response. Good team of professionals!
I was called about 6am on Friday 1/29 about a water pipe busted at a building we own in downtown Macon. The building is occupied by a 24 hour Gym. I called SERV Pro at 6:30 am and they had someone on site by 7:30am. Great response time!! Carl Story was who met me and he was great! He looked over the catastrophe we had and went hard at what needed to be done. He explained thoroughly what they would have to do to get the building back up and going. In no time, he had others on site to assist Friday. He had Nick, Bayou, Curtis and Jeff assist him. All of these guys were professionals and knew what they were doing. They were able to take care of our needs very quickly. I WOULD definitely recommend SERV Pro to everyone!!
After a recent fire in our home our insurance company (USAA)Recommended that we call SERVPRO to help with the cleanup and repairs.
From the moment Candace Johnson, Glenda Edwards,Brandy Grooms, Amanda Wallace and Amber Floyd walked into our home we knew we had made the right choice. Candace organized the work force and She, Glenda and Brandy worked tirelessly to clean every item and any area (walls, ceilings, floors) that might have residue from the smoke and fire and when they needed extra help Amber and Amanda We’re right there.
Also the team of SERVPRO professionals in the office were wonderful. Several times they checked on how the cleaning process was going and if there was anything they could do to help.
Charles and I cannot Thank the team of cleanup professionals and the office staff for all their help. Now that they have finished their part of the work, we start with the repair crew with John as their leader. They will have a hard act to follow but I am sure they’re up to the task.
Thank you again.
SERVPRO came and began working the same day I called them to help with my water damage and mold cleanup. Carl was phenomenal in his knowledge of what needed to be done and explaining every step of the process, and he even helped out by providing needed details when my insurance adjuster arrived. Jeff, Nick, and Ryan were the other members of the crew who came to save the day and all of them were professional, friendly, and courteous and they all worked tirelessly to get the job done. We really had quite a mess, but from the minute I called SERVPRO and spoke to Paula I knew we were in good hands, and she called me to check in every day during the cleanup process to answer any questions and make sure I was satisfied, and I also received several calls from Candace to check in during the final days of work and to give me the good news that the work was complete. This is a top-notch operation from first contact to completion, with skilled technicians and a highly organized office staff, and although I hope I never have a need for this type of remediation work in the future, if I ever do I will certainly be calling SERVPRO. Highly recommend, Five Stars!
Walking down the stairs to find a flooded basement is the last thing I expected to see. I was advised to call SERVPRO of Macon, and it was the best experience possible given the situation. Carl and Jeff did an amazing job, not just with the flooding, but they were kind and compassionate as well. Both were very polite, walked us through each step of the process, and answered every question we had. Having someone of their caliber made dealing with a terrible situation so much easier. I appreciated the way they handled the furniture and never felt as though they were rushing in any manner. I give them and SERVPRO my highest recommendation to anyone who is dealing with an emergency due to flooding. Walking down the stairs to find a flooded basement is the last thing I expected to see. I was advised to call SERVPRO of Macon, and it was the best experience possible given the situation. Carl and Jeff did an amazing job, not just with the flooding, but they were kind and compassionate as well. Both were very polite, walked us through each step of the process, and answered every question we had. Having someone of their caliber made dealing with a terrible situation so much easier. I appreciated the way they handled the furniture and never felt as though they were rushing in any manner. I give them and SERVPRO my highest recommendation to anyone who is dealing with an emergency due to flooding.
"I want to express my appreciation to the personnel of Thomaston Fort Valley Forsyth and Macon SERVPRO office for the outstanding professional work they performed during our recent water damage and mold removal operation. I wholeheartedly recommend SERVPRO to anyone needing the services they provide."
"Carl and everyone was really great. Very nice to deal with. Thank you again."
I would like to thank the entire staff at SERVPRO for their professional service and performance. I am very pleased with the job performed. Thank you very much.
Everything is perfect. Keep up the excellent quality worksmanship.
Much thanks for the timely response. Good team of professionals!
I was called about 6am on Friday 1/29 about a water pipe busted at a building we own in downtown Macon. The building is occupied by a 24 hour Gym. I called SERV Pro at 6:30 am and they had someone on site by 7:30am. Great response time!! Carl Story was who met me and he was great! He looked over the catastrophe we had and went hard at what needed to be done. He explained thoroughly what they would have to do to get the building back up and going. In no time, he had others on site to assist Friday. He had Nick, Bayou, Curtis and Jeff assist him. All of these guys were professionals and knew what they were doing. They were able to take care of our needs very quickly. I WOULD definitely recommend SERV Pro to everyone!!
After a recent fire in our home our insurance company (USAA)Recommended that we call SERVPRO to help with the cleanup and repairs.
From the moment Candace Johnson, Glenda Edwards,Brandy Grooms, Amanda Wallace and Amber Floyd walked into our home we knew we had made the right choice. Candace organized the work force and She, Glenda and Brandy worked tirelessly to clean every item and any area (walls, ceilings, floors) that might have residue from the smoke and fire and when they needed extra help Amber and Amanda We’re right there.
Also the team of SERVPRO professionals in the office were wonderful. Several times they checked on how the cleaning process was going and if there was anything they could do to help.
Charles and I cannot Thank the team of cleanup professionals and the office staff for all their help. Now that they have finished their part of the work, we start with the repair crew with John as their leader. They will have a hard act to follow but I am sure they’re up to the task.
Thank you again.
SERVPRO came and began working the same day I called them to help with my water damage and mold cleanup. Carl was phenomenal in his knowledge of what needed to be done and explaining every step of the process, and he even helped out by providing needed details when my insurance adjuster arrived. Jeff, Nick, and Ryan were the other members of the crew who came to save the day and all of them were professional, friendly, and courteous and they all worked tirelessly to get the job done. We really had quite a mess, but from the minute I called SERVPRO and spoke to Paula I knew we were in good hands, and she called me to check in every day during the cleanup process to answer any questions and make sure I was satisfied, and I also received several calls from Candace to check in during the final days of work and to give me the good news that the work was complete. This is a top-notch operation from first contact to completion, with skilled technicians and a highly organized office staff, and although I hope I never have a need for this type of remediation work in the future, if I ever do I will certainly be calling SERVPRO. Highly recommend, Five Stars!
Walking down the stairs to find a flooded basement is the last thing I expected to see. I was advised to call SERVPRO of Macon, and it was the best experience possible given the situation. Carl and Jeff did an amazing job, not just with the flooding, but they were kind and compassionate as well. Both were very polite, walked us through each step of the process, and answered every question we had. Having someone of their caliber made dealing with a terrible situation so much easier. I appreciated the way they handled the furniture and never felt as though they were rushing in any manner. I give them and SERVPRO my highest recommendation to anyone who is dealing with an emergency due to flooding. Walking down the stairs to find a flooded basement is the last thing I expected to see. I was advised to call SERVPRO of Macon, and it was the best experience possible given the situation. Carl and Jeff did an amazing job, not just with the flooding, but they were kind and compassionate as well. Both were very polite, walked us through each step of the process, and answered every question we had. Having someone of their caliber made dealing with a terrible situation so much easier. I appreciated the way they handled the furniture and never felt as though they were rushing in any manner. I give them and SERVPRO my highest recommendation to anyone who is dealing with an emergency due to flooding.
About Us
SERVPRO of Macon understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
Since 1993, SERVPRO of Macon has specialized in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Macon can also mitigate mold and mildew from your home or business.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.
SERVPRO has a Large Loss Response Team made up of franchises around the country who roll in when natural disasters or large/widespread commercial losses occur within a community. SERVPRO of Macon is a member of this elite team and works with franchises nationwide to make sure that no one is left behind when disasters strike. With such a network available, no damage is too large or too small for SERVPRO of Macon.
If you would like to schedule service for your home or business, please call today!
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
