Meet Our Team

Terry has over 14 years of experience working with SERVPRO as an Operations Manager and General Manager at SERVPRO of LaPorte and Porter Counties in Michigan City, Indiana. A few years ago, he relocated to Lake County Florida with his wife, Nancy, and is now the Marketing and Quality control Manager here at SERVPRO of Lake County for the last 7 years. So I have a total of 21 years with SERVPRO and have enjoyed every minute of it. In his spare time, Terry loves to golf. The Dallas Cowboys are his favorite football team.

Ronald is one of our Production Technicians here at SERVPRO of Lake County. He has over 17 years of experience in the restoration industry! Ronald loves to spend his free time with his wife and grandkids.

Zach is our construction manager and has over 22 years experience. He started working for his father building Church's along with other commercial projects. His father was his mentor in the construction field. Zach is married and resides in Eustis Florida. In his spare time he likes to Golf and watch Football.

My name is Melissa McCarthy, and I am the Office Manager. I have recently moved back to Lake County after living in North Georgia for the last 28 yrs. I have a degree in Early Childhood Education but left the field in 2012. Since then, I have been an Office Manager for a large HVAC company and an Electrical Contractor. When I was young, I loved playing “school” and “office”, so I guess you could say that I have lived out my dreams! In my past time, I enjoy traveling, thrifting, watching my Georgia Bulldog football, but mostly, spending time with my friends and family. I love that I get to be a part of a company that makes a positive difference for our clients when they are going through some tough times. I also love that I am working with a company that cares about their employees just as much as they care about their clients and am looking forward to many years together.

Brandon has been on our SERVPRO team since November 2023 and has a total of 2 plus years restoration experience. In his free time he loves to Golf, swim and spend free time with his family. He is also an avid football fan.

Michael is a live long resident and has 30 years in experience the reconstruction industry Michael has been with SERVPRO for a year and is a great asset to our team. Michael loves to fish and enjoys sports on his days off.

Nicolas is originally from Venezuela, He has been in the United States for 3 years and its been a extraordinary experience to be in our great country. He is a person committed to quality work and he loves and is always committed to team work. He loves Music and in his free time he exercises and enjoys nature. He is a great asset to our team.

Eric is originally from Venezuela, he's been in the United States for 2 years. He is a very responsible employee and is always committed to work. He enjoys all aspects of this type of work and finds it very rewarding, especially when the customer is very grateful for all the hard work. He loves listening to good music and stresses that he never gives up on his goals. Erick is a great asset to our company.

Nick is our Job file coordinator. He works directly with our Crew Chiefs to ensure proper documentation is collected onsite for our customers and clients. He also helps out the office and field staff with technology related questions. Outside of work, he enjoys spending time with his friends and family in the outdoors.

Oriana is from Venezuela, She has been in the United States for 8yrs, Having arrived here when she was 14yrs old. She Completed her high school education here and later earned her Associate Degree in Construction Management. In her free time she enjoys spending time with her family and going hiking. Now she and her husband are preparing to become parents.

Jeli is our small but mighty addition! Jeli has been with SERVPRO for over 2 years now and heads our contents department. Her years of inventory management make her a strong asset in this department. Jeli values being a family business and working along side her husband Josh to serve the community and build a company that can provide for their family, friends and neighbors.

My name is Yendry Cáceres, I was born in Venezuela, municipality Maracaibo, Zulia state, on October 23, 1996, where I lived and grew up with my brothers and my parents, I carried out and completed my studies, graduating as a Higher University Technician (T.S.U), in Criminal Investigation, I belonged to the Corps of Investigations, Scientific and Criminalistics, (CICPC), attached to the Zulia Homicide Investigation Axis, currently called Coordination of Investigations of Crimes Against People, with the rank of Detective, serving the communities of my hometown for more than 3 years, during the year 2022 I decided to move to the United States starting a new chapter in my life, learning in the bakery area. After a year I found an opportunity in the area of demolition and cleaning, I had the opportunity to travel and get to know new states in this country such as West Virginia, during that process I had the opportunity to meet new friends, until the present, currently in my free time from work I enjoy the company of my friends and I like to spend time in the gym and watch movies. I like discipline, taking into account my values day by day, God and my family, I like to observe and analyze situations before taking any action, sometimes I tend to be reserved and quiet depending on the situation, always trying to carry out my work as quickly as possible, following a plan responsibly, learning and improving every day. I have worked with SERVPRO now for 6 months.

Dylan is a Rockstar! He attends a local middle school and is hungry to learn the industry. Dylan washes and details our fleet weekly. He is such an admired asset to our team not to mention he is a great fishermen!

Remmi has been our mascot for a year and a have. He enjoys dressing up for all specials occasions, and is quite the moral booster.

Lisa is one of our production technicians at SERVPRO of Lake County. She specializes in cleaning, so she is commonly found on our fire/soot and content cleaning jobs. In her free time, Lisa loves spending time with her 5 grandchildren and she loves going to the beach.

Tina has been with SERVPRO of Lake County for a number of years. She is commonly found on fire and soot cleaning jobs that require high detail. She is also the one everyone prefers to lead on a pack out on job. In her spare time Tina loves to do puzzles.

Dave is our Project Manager on the Production team. He has lived in Lake County for over 35 years and is happy to be a part of the SERVPRO of Lake County team. Dave is certified with the IICRC as a water remediation technician and applied structural drying. Dave's favorite part of this job is being able to help people in a time of need. In his free time, he enjoys spending time with his family. Dave is a proud father of 2 boys, a dog and a cat. He also enjoys riding motorcycles. He is a huge Pittsburgh Steelers fan. Dave says "I look forward to serving you when needed!"

Marlon was Born and Raised in Venezuela. He Served in the Venezuela National Guard for 1 year. He has an construction back ground and we are very happy he is working here. He has been on hurricane work and on a lot of various construction projects.