Meet Our Team

Owner/President - Meet Mike, the dedicated owner of SERVPRO of Fort Lauderdale, proudly serving the South Florida community since 2014. With a commitment to excellence and a passion for helping others, Mike and his team understand the challenges that come with water or fire damage events and the disruption they bring to your life.

Our mission is simple: to minimize the impact on your daily routine and facilitate a swift recovery. Specializing in the restoration and cleanup of both residential and commercial properties after fire, smoke, water, or storm damage, Mike's team consists of highly trained and certified technicians. They're also experts in mold and mildew remediation for businesses and homes in the Fort Lauderdale areas.

Beyond our professional expertise, Mike's family is an integral part of the South Florida community. His wife, April, and their three children actively engage in local school activities and youth sports programs, fostering strong connections with their neighbors and friends.

When you need guidance and assistance with storm, water, fire, or mold cleanup and restoration, trust Mike and his team at SERVPRO of Fort Lauderdale. We're here to lend a helping hand and ensure that your property is restored to its best condition, allowing you to get back to what matters most.

Owner/VP of Marketing - April Panster, a proud alumna of the University of Miami and a devoted member of the Miami Hurricanes alumni community, brings a wealth of experience and expertise to our team at SERVPRO of Fort Lauderdale. Her journey in the professional world began with Comcast Cable in Fort Lauderdale, where she honed her skills and laid the foundation for her career.

April's career path led her to the bustling streets of New York City, where she harnessed her Sales and Marketing talents at National Cable Communications (NCC). There, she specialized in crafting customized advertising campaigns for major cable television providers, leaving a mark in the industry.

In 2005, April returned to her Florida roots, accepting a pivotal role with Comcast Cable in West Palm Beach. Her responsibilities spanned a wide spectrum, including election-related sales and coordination with national and regional advertising agencies across the nation. This experience allowed her to develop a deep understanding of customer needs and strategic partnerships.

Today, April, alongside our dedicated SERVPRO team, stands ready to serve our South Florida community 24/7, 365 days a year. With a commitment to excellence and a passion for helping others recover from water, fire, and storm damage, April embodies the core values that define our mission at SERVPRO of Fort Lauderdale.

Owner/President - Josh is one of the owners here at SERVPRO and a key part of what makes our franchise run strong. While he tends to keep a low profile, Josh plays an essential role behind the scenes, overseeing business operations, supporting the team, and helping to make sure everything runs as smoothly as possible.

He brings a steady, thoughtful approach to leadership, and is deeply committed to creating a work environment where people feel supported and equipped to do great work. His behind-the-scenes efforts help ensure that our crews can show up ready to respond when it matters most.

Josh is proud to be part of a locally owned and operated business that helps people recover from unexpected damage. And even more proud of the team who shows up every day to make that possible.

Carolina keeps our internal systems running smoothly and our team is supported behind the scenes. As Vice President of Admin Operations, she oversees the administrative side of the business, from process development and training to compliance and team coordination.

With a strong background in leadership and organization, Carolina helps create the structure that allows our team to work efficiently and effectively. She’s deeply involved in streamlining workflows, solving problems, and making sure everyone has what they need to succeed.

Carolina brings a thoughtful, people-first approach to her work and plays a big role in shaping the culture and stability of our franchise.

VP of Operations - I have been in the restoration industry for the past 20 years, where I have learned an extensive amount about water damage, fire damage, mold remediation, and reconstruction services. Over time, I made it a point to also develop my leadership skills, because I knew that SERVPRO®; was a company I wanted to grow with. Shortly after the start of my tenure, I was promoted to Crew Chief, then Production Manager, which also encompassed the role of Operations Manager, and now the General Manager. Through the hard work and dedication of the SERVPRO of Ft. Lauderdale team, the operation went from one single area, to expanding to nine locations across the state! We took on many new tasks and challenges over the past few years to become the best restoration company in Florida. We pride ourselves on honesty, loyalty and customer service, which has made us the largest SERVPRO branch in South Florida. The amount of skills and opportunities that this company has given me has changed my life, as well as the people I have led. I have developed relationships with local clients, grown managers, implemented new policies, and continued to put our customers first. My role here continues to grow, and I am more driven than ever to help people recover from unexpected disaster.

With over 30 years in the construction and restoration industry, Ken brings deep expertise and leadership to his role as Vice President of Reconstruction. He started his career running his own construction company in Michigan and also served his community as a firefighter and Fire Chief, earning numerous certifications along the way.

His restoration experience includes over a decade as a project director for two large restoration companies in both Michigan and Florida. After relocating, he continued in that same role until the COVID-19 pandemic shifted the industry landscape. That change brought him to SERVPRO, where he began as a Reconstruction Project Manager and has since grown into a key leadership role.

Today, he oversees our reconstruction division, leading large-scale projects, mentoring team members, and helping ensure that every rebuild meets SERVPRO’s high standards. His decades of experience, steady leadership, and commitment to quality make him an essential part of our team’s success.

Desmond leads our team with a steady hand and a deep understanding of restoration work. As General Manager, he’s responsible for overseeing daily operations, supporting field crews, and making sure every job meets SERVPRO’s high standards.

Desmond works closely with all departments to keep projects moving, customers informed, and teams equipped with what they need to succeed. He’s known for his leadership, accountability, and commitment to getting the job done right the first time.

With years of industry experience and a calm, problem-solving approach, Desmond helps make sure our entire operation runs smoothly—from the first call to the final walkthrough.

Alec helps manage the day-to-day details of restoration projects and makes sure things stay on track from start to finish. As Project Manager, he coordinates crews, communicates with customers, and keeps a close eye on timelines and quality standards.

Alec brings a calm, organized approach to every job. He’s quick to find solutions, clear in his communication, and focused on delivering great results with minimal disruption to the customer.

Whether it’s water, fire, or mold damage, Alec is there to make the process smoother and ensure each project is handled with care and efficiency.

Ed helps lead restoration projects with a focus on clear communication, steady coordination, and quality results. As Project Manager, he works directly with crews, customers, and adjusters to make sure each job runs smoothly from start to finish.

Ed brings hands-on experience and a practical approach to every project. He’s known for staying organized, staying calm under pressure, and making sure no detail gets overlooked.

Whether it’s a residential water loss or a larger commercial job, Ed is there to guide the process, solve problems as they come up, and help get things back to normal as quickly as possible.

Ruben Romero oversees reconstruction projects with a focus on efficiency, craftsmanship, and customer care. As a Project Manager on the recon side, he’s responsible for coordinating schedules, managing subcontractors, and making sure each rebuild is completed to SERVPRO®; standards.

Ruben brings a strong construction background and a calm, solutions-driven approach to every job. He works closely with both homeowners and internal teams to keep timelines on track and communication flowing.

From drywall to full rebuilds, Ruben is the one making sure everything comes together smoothly and that the final result feels like home again.

Vanessa plays a key role in getting reconstruction projects off to a strong start. As a Recon Estimator, she assesses the scope of work, prepares detailed estimates, and helps ensure each job is set up for success from day one.

Vanessa brings a sharp eye for detail and a strong understanding of construction to her role. She works closely with project managers, subcontractors, and insurance partners to align expectations and keep things moving efficiently.

Her thorough, organized approach helps our team stay on track—and gives customers confidence that their rebuild is in good hands.

Hunter focuses on building strong relationships with the businesses and organizations we serve. As Commercial Account Manager, he works directly with property managers, facility directors, and commercial clients to make sure they’re prepared before disaster strikes and supported when it does.

Hunter is known for his clear communication, responsiveness, and deep understanding of what commercial clients need during high-pressure situations. He helps guide clients through the process, offering proactive solutions and dependable support from start to finish.

Whether it’s setting up an Emergency Ready Profile or responding to a large-loss event, Hunter is a trusted point of contact who helps businesses get back on track—quickly and confidently.

Igor helps guide restoration projects from start to finish with a steady hand and a strong attention to detail. As Project Manager, he’s responsible for coordinating crews, managing job timelines, and keeping customers informed throughout the process.

Igor brings a reliable, solutions-focused mindset to every job. He’s quick to respond, clear in his communication, and committed to making sure each project runs smoothly and meets SERVPRO®;’s high standards.

Whether it’s water, fire, or storm damage, Igor is the one making sure things stay on track and get done right the first time.