Valley Hi Cleanup and Restoration

SERVPRO of Elk Grove gave me stellar professional service. They have top notch, seasoned workers on their team who: kept me informed with good communication, showed up on time, and did quality work throughout the process. My experience with all of them could not be better. Brandon, the production manager, stood out as a highly experienced professional. From day one, he did extensive and detailed documentation for my home insurance claim, and made himself available for any questions the agent might have regarding the house issues. Brandon kept me in the loop as to what needed to be done, and gave me plenty of time to ask questions or voice any concerns. His honest and detailed guidance was ever so appreciated. Our house had issues that were complicated. I wouldn't have known where to start, but Brandon quickly & seamlessly organized good companies to come & augment part of the work. When it became clear that, because of the age of our house, environmental testing for lead & asbestos needed to be done, he quickly arranged for it. Then when testing showed asbestos in the sheetrock, Brandon called a very good hazmat company that was able to shore up and save the kitchen counter as they removed the kitchen cabs to get to the sheetrock at the back. Once the area was cleared, so drying and mold remediation could proceed, Brandon’s vast experience came to the forefront again. He supported and counseled me with how to deal with problems that had been left covered up in the past. Brandon and SERVPRO went above and beyond what was expected to be sure the problem was thoroughly resolved. I am so grateful to have had the work done right. In my view, SERVPRO is the best of the best!

Luis, Terron, Edmund and Jessie were professional, friendly, knowledgeable and got the complicated job done right the first time! Dane (who came on weekends) was also amazing. Rockstars all!

Luis, Terron, Edmond, and Jessie did work at our home. They were very professional, efficient, polite, and kept the area clean.

I worked with Luis, Terron, Edgar, and Edmond. Service was fast and professional. They were also compassionate which is important when you’re going through what I went through. Sewer back ups aren’t fun but they made me laugh. Thanks guys.

Brandon at SERVPRO did a great inspection in our bathroom. Showed me how the devices worked and where there were elevated areas that we should keep an eye on. Thankfully no drastic demos need to take place in the bathroom but I am grateful for SERVPRO coming out and giving us peace of mind in our home.

We had Dane and Jessie from SERVPRO come and take care of treating our home for mold and moisture damage. They had to remove flooring, padding, baseboards and treated all areas. They used dehumidifiers in the family room and kitchen. Very professional and courteous. Did a good job.

SERVPRO of Elk Grove gave me stellar professional service. They have top notch, seasoned workers on their team who: kept me informed with good communication, showed up on time, and did quality work throughout the process. My experience with all of them could not be better. Brandon, the production manager, stood out as a highly experienced professional. From day one, he did extensive and detailed documentation for my home insurance claim, and made himself available for any questions the agent might have regarding the house issues. Brandon kept me in the loop as to what needed to be done, and gave me plenty of time to ask questions or voice any concerns. His honest and detailed guidance was ever so appreciated. Our house had issues that were complicated. I wouldn't have known where to start, but Brandon quickly & seamlessly organized good companies to come & augment part of the work. When it became clear that, because of the age of our house, environmental testing for lead & asbestos needed to be done, he quickly arranged for it. Then when testing showed asbestos in the sheetrock, Brandon called a very good hazmat company that was able to shore up and save the kitchen counter as they removed the kitchen cabs to get to the sheetrock at the back. Once the area was cleared, so drying and mold remediation could proceed, Brandon’s vast experience came to the forefront again. He supported and counseled me with how to deal with problems that had been left covered up in the past. Brandon and SERVPRO went above and beyond what was expected to be sure the problem was thoroughly resolved. I am so grateful to have had the work done right. In my view, SERVPRO is the best of the best!

Luis, Terron, Edmund and Jessie were professional, friendly, knowledgeable and got the complicated job done right the first time! Dane (who came on weekends) was also amazing. Rockstars all!

Luis, Terron, Edmond, and Jessie did work at our home. They were very professional, efficient, polite, and kept the area clean.

I worked with Luis, Terron, Edgar, and Edmond. Service was fast and professional. They were also compassionate which is important when you’re going through what I went through. Sewer back ups aren’t fun but they made me laugh. Thanks guys.

Brandon at SERVPRO did a great inspection in our bathroom. Showed me how the devices worked and where there were elevated areas that we should keep an eye on. Thankfully no drastic demos need to take place in the bathroom but I am grateful for SERVPRO coming out and giving us peace of mind in our home.