Storm Damage Restoration

Fabian and his team were fantastic. Got home Sunday night to find finished basement flooded. Called SERVPRO, Fabian returned my call immediately and was there within an hour with 4 colleagues. They were kind, reassuring, worked hard and fast. Fabian walked me through the process - calling insurance, etc. Fabian was always available to me. The contractor was so impressed with the job they did.

A wonderful group!

I had a flood when I was out of town for Christmas and insurance told me to contact a restoration company,  thankfully I found these guys.  All I have to say is look no further they are a class act, Fabian the project manager came out and assessed the situation and went straight to work with his team.  He was very easy to work with and explained the process in its entirety.    As you can imagine, the stress involved in dealing with water damage is no fun but he seamlessly eased the situation.  My place is now dry and we're ready for reconstruction.  

Thanks and keep up the good work SERVPRO of San Mateo can't go wrong with them.

Jose and his team were very helpful and professional in helping fix extensive water damage through multiple parts of the house.  They were communicative through the assessment, demolition, and cleaning process from start to finish.  They worked quickly and efficiently to help resolve the issue and were courteous and safe the whole time.

We had major water damage in our kitchen which also damaged the ceiling underneath. The guys from SERVPRO were very professional. They came up with a gadget that correctly identified the affected area and they followed up with the damage control. They are a very skilled & fast serving team. Highly recommended.

This review is long overdue! Truly professionals at work and couldn't be happier with SERVPRO of San Mateo. From calling the office staff, to the technicians that arrived at my home, everything was a smooth and seamless process. No one would ever imagine a refrigerator supply line flooding your entire 1st floor and I thought I would never see the light at the end of the tunnel. But, as soon as these guys arrived onsite they knew exactly what had to be done to get my home to pre loss condition. Can't thank you guys enough, highly highly recommended!

SERVPRO was recommended to us by our neighbors and they are awesome!!
We were dealing with a water leak from an old and malfunctioning gutter (I'll pass you the details). We noticed the issue on Saturday. The water had made it to my son's bedroom wall. I called 3 other companies and all I got was an answering machine. Funny how those things always happen on the weekend!

SERVPRO was super responsive. Fabian called me back within a few hours and came the next day to assess the damage. Allen and his crew helped me every step of the way! They set up equipment to dry the room right away.

They are nice, understanding, and reassuring. We all know how stressful those situations are. Having someone that is NOT trying to take advantage of the situation is so important! Fabian is just that! A good guy that will do his best to help you out! Those guys have a ton of experience and have seen it all. They deal with the insurance company and take the right steps to get you out of troubles.

Highly recommended. We hope we won't have anymore issues with the house, but If we do, we will call them again without a doubt.

If you are one of the unfortunate ones to experience water damage, I hope you are lucky enough to live near SERVPRO of San Mateo.

It was absolutely great to work with Carolina and Fabian. Their quick response, expertise, attention and punctual time lines, made my disaster a pleasant experience after all.

Their slogan "Like it never even happened." definitely came true, and I can only highly recommend both of them.

The recent storms in Burlingame California (San Mateo County) caused our crawlspace to fill up with 12 inches of standing water.  It almost damaged our   We called SERVPRO and they came out the next day.  They pumped the water out and dried out the crawlspace in 3 days.  It was a really stressful situation as we had just purchased our home 3 months ago.  Thank you again to SERVPRO.

SERVPRO was recommended to us by our neighbors and they are awesome!!
We were dealing with a water leak from an old and malfunctioning gutter (I'll pass you the details). We noticed the issue on Saturday. The water had made it to my son's bedroom wall. I called 3 other companies and all I got was an answering machine. Funny how those things always happen on the weekend!
SERVPRO was SUPER responsive. Fabian called me back within a few hours and came the next day to assess the damage. Allen and his crew helped me every step of the way! They set up equipment to dry the room right away. They are nice, understanding, and reassuring. We all know how stressful those situations are. Having someone that is NOT trying to take advantage of the situation is so important! Fabian is just that! A good guy that will do his best to help you out! Those guys have a ton of experience and have seen it all. They deal with the insurance company and take the right steps to get you out of troubles.
Highly recommended. We hope we won't have anymore issues with the house, but If we do, we will call them again without a doubt.

Fabian and his team were fantastic. Got home Sunday night to find finished basement flooded. Called SERVPRO, Fabian returned my call immediately and was there within an hour with 4 colleagues. They were kind, reassuring, worked hard and fast. Fabian walked me through the process - calling insurance, etc. Fabian was always available to me. The contractor was so impressed with the job they did.

A wonderful group!

I had a flood when I was out of town for Christmas and insurance told me to contact a restoration company,  thankfully I found these guys.  All I have to say is look no further they are a class act, Fabian the project manager came out and assessed the situation and went straight to work with his team.  He was very easy to work with and explained the process in its entirety.    As you can imagine, the stress involved in dealing with water damage is no fun but he seamlessly eased the situation.  My place is now dry and we're ready for reconstruction.  

Thanks and keep up the good work SERVPRO of San Mateo can't go wrong with them.