Meet Our Team
Here to Help® 24/7
SERVPRO of Point Loma
Meghan Hollis and Andrew Edwards
Owners of SERVPRO of Point Loma
Michael Sprague
Michael is the swiss army knife of the SERVPRO of Point Loma operation. He brings over 40 years of marketing experience, spent time as an Insurance Adjuster, and even ran another SERVPRO franchise before coming to work for his son. So you may see him in his marketing or production role - but either way he will be happy to see you and will help however he can.
Mike spends his personal time supporting his church, playing pick-up basketball, and rooting on the Dodgers.
Meghan Hollis
Managing Partner of SERVPRO of Point Loma.
Meghan obtained a Business Administration Bachelor’s Degree in management and marketing at the Regis University in Denver, Colorado.
She was born and raised in the SERVPRO family. With her long standing service in the restoration industry, Meghan brings expertise in customer service, team management, and project management to the SERVPRO franchise. She is a licensed general contractor with CSLB. Meghan also holds an Institute of Inspection Cleaning and Restoration Certification (IICRC) as a Water Restoration and Odor Control Technician. In addition, she has a certification in successful subrogation.
Her time in the field has cultivated a talent for earning the trust and loyalty of our customers, contractors and adjusters she works with.
Andrew Edwards
Managing Partner of Operations at SERVPRO of Point Loma.
He started from the ground up as a technician and moved up to Director of Operations with his extensive background in restoration as well as being involved in the remediation and mitigation aspects of this industry.
Andrew has training and service which are recognized by the IICRC (Institute of Inspection Cleaning and Restoration Certification) for Water Damage Restoration. Along with Andrew’s extended experience out in the field, he is also certified on Level 2 on Xactimate.
Andrew has cultivated numerous relationships within the community. With Andrew’s excellent person to person-communication skills his goal is to bring the very best available service to the community when clients are in need of mitigation or remediation services.
Lisa Roche
Office Manager at SERVPRO of Point Loma.
She is an amazing mom of two boys, Nathan and Grant and she enjoys baseball and hockey games and her cat named Waffles.
Esperanza Navarro
Contents Manager at SERVPRO of Point Loma
Esperanza has worked in the restoration industry for 16 years, started as a helper in the pack out department and moved up to contents manager, enjoys being a full-time mom and cooking for her family
Christian Rodriguez
Water Technician at SERVPRO of Point Loma
Christian has been in the restoration industry for 3 years. As a new father, he loves spending time with his family and their three pets.
Emily Barreda
Restoration Technician at SERVPRO of Point Loma
Emily has been with SERVPRO for 5 years. She enjoys spending quality time with her family, as well as, photography, and hiking. Exploring different areas of San Diego is one of her favorite things to do.
Marcos Cruz
Water Technician at SERVPRO of Point Loma
Marcos has been in the industry for 2 1/2 years. He enjoys doing demo and meeting people. When he isn’t working, his hobbies include soccer & football.
Yanick Merchant
Contents Supervisor at SERVPRO of Point Loma
Yanick has been with us for 2 years. He really enjoys hanging out with his friends and coworkers, as well as, playing sports.
Joe Sanchez
Repair Superintendent at SERVPRO of Point Loma
Joe has over 8 years of experience in the industry. He enjoys helping customers and being a team player. Joe has been married since high-school and adores being a father to his 4 children.
Benjamin Dorado
Mitigation Manager at SERVPRO of Point Loma
Benny has an astonishing 20 plus years in the industry. He loves to help people and play sports. When he’s not working or with his family, you can find him on the basketball or pickleball court.
Wendy Rawlings
Administrative Assistant at SERVPRO of Point Loma
Wendy has over 8 years in the industry. She loves to help people and spend time with her husband and 2 fur babies. On her days off she enjoys painting and making jewelry.
Rene Ceballos
Water Technician at SERVPRO of Point Loma
Rene has over 3 years at SERVPRO. He is very kind and enjoys helping others. Rene likes to go on walks with his dog.
Flo French
Contents Supervisor at SERVPRO of Point Loma
Flo has over 6 years experience in the industry. She likes working with others and can be found gardening, as well as, cooking in her free time.
Noe Alvarado
Estimator at SERVPRO of Point Loma
Noe is just beginning his career with us. He is a military veteran with a great ability to make friends with anyone. His hobbies include: hiking, camping, and going to music shows.
Josh Loney
Lead Technician at SERVPRO of Point Loma
Josh has almost 4 years experience in restoration. He enjoys exploring San Diego and getting to meet new people. Outside of SERVPRO he likes sports, hiking, his kids and music.
Jasmine Reyes
Job File Coordinator
Jasmine is our newest addition to the office, and she really enjoys the fun atmosphere. She’s a left-handed coffee lover that can craft anything. Aside from crafting, she is fond of sports, reading, food, and her puppy Tarzan.
Aidan McCormick
Production Technician
A novice to the restoration industry, Aidan, is a quick learner. During his off time, he can be found working on his house and car. Other delights include: fishing, juggling, and time spent with his beloved cats.
Ricky Owens
Production Technician
Ricky is a down to earth family man that takes joy in swimming and skating. His favorite part about SERVPRO is helping people in need.
Hector Tello
Repair Estimator
With over 10 years in the industry, Hector is a great leader. He loves being part of the SERVPRO brand. When not working, he is happy spending time with his family, going to the theater, and watching sports.
Oscar Castro
Production Technician
Oscar is enjoying overcoming the daily challenges that come with restoration work. His favorite hobby is off-roading and his favorite food is his mom’s cooking. Aside from work & hobbies, he likes spending time with his family and 3 dogs.
What our
customers are saying
Meghan and her crew were prompt and communicative. They were polite and professional. I'm very happy with the work they performed for me.
Andrew and Meghan are amazing business owners and put their absolute heart and soul into the work that they do. ..... SERVPRO Point Loma is a dedicated team of trained professionals that are acutely aware of how they are perceived. They have the certifications, experience and customer service know-how to handle whatever disaster needs to be fixed up. I have used these guys for years for a variety of projects throughout San Diego and have always kept coming back to them. A++.
As a first time home owner and renter, I was seriously stressed when my tenant informed me of a leaking faucet and water damage. Nobody wants to find themselves in this situation, but if you do, SERVPRO is the best for this daunting task. I'm so happy they came to the rescue. SERVPRO made the process quick, as painless as possible, and their costs are super reasonable. I am extremely thankful to Andrew and Meghan, the owners, for being so responsive all the time throughout this process. It's hard to trust a company you don't know yet but I am glad I took the risk with SERVPRO- they did not disappoint! I would definitely use them again in the future and I recommend them to anyone dealing with a water damage crisis! Excellent customer service- I cannot stress this enough. Thank you so much SERVPRO!
Nobody wants to deal with water damage, and as a first time home owner and renter, I was seriously stressed! SERVPRO was the best decision for this daunting task and I'm so happy they came to the rescue. The process was made quick, as painless as possible, and their costs are super reasonable considering we are amidst a pandemic and every last dollar spent hurts. I am extremely thankful to Meghan, one of the owners, for being so responsive and answering all of my phone calls and getting back to me promptly every time. It's hard to trust a company you don't know yet but I am glad I took the risk and I would definitely use them again in the future. The customer service is truly great! I recommend them to anyone dealing with a water damage crisis!
Great people to work with and very good in communication letting us know exactly what's going on
Our toilet leaked this morning and having had water damage in the past, I wanted any possible damage assessed and taken care of immediately. We spoke to Mike on the phone and he was kind and profession. He came out to our home quickly and we were grateful that when he arrived he was masked, wearing gloves and a face shield!! He assessed all and we lucked out that we didn't sustain any major water damage. If you're looking for a professional, honest and ethical water restoration company- I highly recommend Point Loma SERVPRO. Thanks again, Mike. You were amazing.
Have been working with Meghan and her team for over 10 years and they have always been excellent on handling claims and quality of work all while getting the jobs done fast. I suggest them 100%! A+
SERVPRO of Point Loma owners Megan and Andrew are a great company to work with. Wonderful work ethic and friendly to work with who have it out for your best interest.
I have used SERVPRO of Point Loma on multiple occasions and every time they have exceeded my expectations. I have worked with Michael Sprague and his professionalism and attention to detail is out of this world. He is very clean and keeps the area being worked on just as clean throughout the process. I would recommend SERVPRO for any water damage job in the future and hope Michael Sprague is the guy that you get! Thank you again SERVPRO!!
Meghan and her crew were prompt and communicative. They were polite and professional. I'm very happy with the work they performed for me.
Andrew and Meghan are amazing business owners and put their absolute heart and soul into the work that they do. ..... SERVPRO Point Loma is a dedicated team of trained professionals that are acutely aware of how they are perceived. They have the certifications, experience and customer service know-how to handle whatever disaster needs to be fixed up. I have used these guys for years for a variety of projects throughout San Diego and have always kept coming back to them. A++.
As a first time home owner and renter, I was seriously stressed when my tenant informed me of a leaking faucet and water damage. Nobody wants to find themselves in this situation, but if you do, SERVPRO is the best for this daunting task. I'm so happy they came to the rescue. SERVPRO made the process quick, as painless as possible, and their costs are super reasonable. I am extremely thankful to Andrew and Meghan, the owners, for being so responsive all the time throughout this process. It's hard to trust a company you don't know yet but I am glad I took the risk with SERVPRO- they did not disappoint! I would definitely use them again in the future and I recommend them to anyone dealing with a water damage crisis! Excellent customer service- I cannot stress this enough. Thank you so much SERVPRO!
Nobody wants to deal with water damage, and as a first time home owner and renter, I was seriously stressed! SERVPRO was the best decision for this daunting task and I'm so happy they came to the rescue. The process was made quick, as painless as possible, and their costs are super reasonable considering we are amidst a pandemic and every last dollar spent hurts. I am extremely thankful to Meghan, one of the owners, for being so responsive and answering all of my phone calls and getting back to me promptly every time. It's hard to trust a company you don't know yet but I am glad I took the risk and I would definitely use them again in the future. The customer service is truly great! I recommend them to anyone dealing with a water damage crisis!
Great people to work with and very good in communication letting us know exactly what's going on
Our toilet leaked this morning and having had water damage in the past, I wanted any possible damage assessed and taken care of immediately. We spoke to Mike on the phone and he was kind and profession. He came out to our home quickly and we were grateful that when he arrived he was masked, wearing gloves and a face shield!! He assessed all and we lucked out that we didn't sustain any major water damage. If you're looking for a professional, honest and ethical water restoration company- I highly recommend Point Loma SERVPRO. Thanks again, Mike. You were amazing.
Have been working with Meghan and her team for over 10 years and they have always been excellent on handling claims and quality of work all while getting the jobs done fast. I suggest them 100%! A+
SERVPRO of Point Loma owners Megan and Andrew are a great company to work with. Wonderful work ethic and friendly to work with who have it out for your best interest.
I have used SERVPRO of Point Loma on multiple occasions and every time they have exceeded my expectations. I have worked with Michael Sprague and his professionalism and attention to detail is out of this world. He is very clean and keeps the area being worked on just as clean throughout the process. I would recommend SERVPRO for any water damage job in the future and hope Michael Sprague is the guy that you get! Thank you again SERVPRO!!
About Us
With 2 decades of restoration experience under their belt, Andrew & Meghan, know that the water or fire damage caused to your home or business causes stress and worry that is only mitigated by a quick response. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
SERVPRO of Point Loma has the certifications and staff to handle any size loss, residential or commercial. More importantly we look to reassure you that your life will get back to normal as soon as possible. Also, with a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Point Loma.
If your San Diego area home or business needs services, or to just learn more about the restoration process, please call us any time of day!
