Specialty Cleaning Services
When your home or business needs specialized cleaning, our trained technicians are Here to Help®.
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Cleaning Services
- Highly-Trained Restoration Technicians
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7
SERVPRO of Palo Alto
Service Areas
Your Local Specialty Cleaning Company
Our team of experienced professionals can safely clean your property using advanced technology with care and compassion. Our professionals follow all applicable laws and safety guidelines. Our specialty cleaning services include:
- Air duct and HVAC cleaning
- Biohazard and crime scene cleanup
- Virus and Pathogen cleaning
- Document Restoration
- Odor Removal
- Graffiti and vandalism cleaning
Services We Provide
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Air Duct Cleaning and HVAC Service
Keeping your air ducts and HVAC ducts in top condition is an important part of preserving the comfort and functionality of your residence or business. We provide air duct and HVAC duct cleaning so you can help ensure you are providing quality air to your family and employees.
- Allergen, pollen, and other contaminant removals
- Dirt, dust, and debris removal
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Biohazard Removal and Crime Scene Cleanup
If a crime scene, accident, or other event leaves biohazards present, our team will respectfully and carefully clean the space using the required standards.
- Blood and body fluid
- Hoarding cleanup
- Death and suicide
- Chemical, tear gas, pepper spray residue
- Illicit substances (services vary)
- Fire extinguisher residue
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Virus, Pathogens and Covid-19 Cleaning Company
Our professionals have the knowledge, training, and specialized cleaning protocols and products to create healthy spaces with a higher standard of clean.
- Virus cleaning service
- Covid-19 and coronavirus cleaning
- Pathogen cleaning
Document Restoration Services
When your home or business experiences water and fire damage, or perhaps mold or biohazard dangers, your documents may become compromised. Our document restoration service may help salvage your valued items, including;
- Photograph restoration
- Certificate restoration
- Financial document restoration
- Vital document restoration
Odor Removal Service
When your home or business is struck by an unpleasant odor, our team will use proprietary cleaning solutions, techniques, and equipment to ensure your property gets back to smelling fresh.
- Mold smell removal
- Fire smoke odor removal
- Cigarette and cigar smoke removal
- Pet odors and more
Vandalism Cleanup and Graffiti Removal Service
When vandalism or graffiti strikes your home or business, our professionals are prepared to handle all levels of damage. Our professional team will arrive onsite and immediately begin the cleanup and restoration process. Our professionals remediate spray-painted graffiti from walls, and can also clean:
- Driveway and walkway cleaning
- Asphalt and concrete cleaning
- Metal, masonry, brick, and stone cleaning
- Glass, plastic, wood cleaning
What our
customers are saying
Allen K. came over to help me today (Labor Day). The water supply line for the toilet on the first floor sprung a major leak and within 30 minutes half of the floor was flooded...He talked to our landlord and her insurance agent and is helping us get the flooring and kitchen island repaired. He was super helpful, courteous and professional!
I contacted SERVPRO to come and inspect my clients property due to mold and moisture presence, Allen and Marianna showed up on time and performed testing and were very informative of the process and explained everything. They gave us estimate and were very competitive and pleased to have hired them for the job. They did excellent work in a timely and I highly recommend them to anyone I know.
These guys are awesome! Had a water leak and mold just weeks after bringing home a newborn--Gill and his team were beyond considerate of me, the baby, and our situation. He worked with me through the insurance process, making helpful suggestions along the way, he worked hard to minimize the impact of the crew and the remediation process on me and the baby, and he never made me feel awkward as I walked around with my own leaks (nursing mom here). While I wasn't sad to have the repair fixed, I was sad to see the crew go. They listened to my whining, they empathized with me, and they made me laugh through the whole thing. Best of all, they worked quickly, were thorough, fair, and economical. Highly recommend!
Fast, professional service. Kept me informed every step of the way when it came to my small kitchen fire that needed restoration. Got the job done in the estimated time and worked directly with insurance, so I didn't have any hassle there either. Thanks guys!
They were informative and professional. They used great equipment and really educated us in the process. I would highly recommend them.
I highly recommend SERVPRO of Palo Alto and give Anna and Marconi there two thumbs up.
My house had a big water damage, impacting both floors, about 2 months ago. I chose SERVPRO of Palo Alto mainly because they are close to my house and their Yelp reviews. Anna, Marconi and their team didn't disappoint at all. A few things to note:
1. Both Anna and Marconi came across as confident and knowledgeable about water damage remediation. They walked me through their key action steps and the timeline. That made it easier for me to plan the timing of build-back, etc.
2. They are very responsive. Both are always available when I call or text them for updates.
3. Marconi kindly called me every day after he's done for the day so as he can brief me what he did that day and his plan for the next day.
4. Water damage is nightmare to any home owner. I particularly wanted to thank Anna for being calm and confident in discussing water remediation plans with me and answering my questions. That eased a lot of stress for me.
Again, god bless you will never have a water damage. If it does happen, please consider Ann and Marconi at SERVPRO of Palo Alto.
My insurance company referred me to SERVPRO, and I am so glad they did. They gave me an estimated time, and Manny showed up on time. Manny told me what needs to be done, and how it was going to be done. I set my appointment- and the cleaning crew came on time as promised by Manny. The cleaning crew did an awesome job cleaning my shop. I highly recommend them! They are professional, honest and hard working! I hopefully don't have to use them again, but if I do, I will call SERVPRO! Thank you!!!
Allen and his team are the best! I had previously worked with another mold company and had a horrible experience. They took twice as long as they said they would and ended up costing twice the amount. After reading hundreds of reviews, I decided I would give Allen a try, and I'm so glad I did! He showed up on time and meant business. He wasted no time in figuring out was going on and calling a company he trusts to come do an air test, on the same day! As soon as we were ready to proceed with the cleaning, Allen and his team showed up on time and took care of everything. Mold is such a stressful thing to deal with, but Allen takes all of the stress away and ACTUALLY CARES. You will be in great hands, trust me.
I called Allen at SERVPRO of Palo Alto to ask him to come to my townhouse and check my kitchen and hallway for water damage.
Allen being a true professional and kind human being, gave me suggestions on how to get started, called my insurance company to explain the scope of the damage, and set a time for his crew to come start working ASAP on the project. I can't express what a relief it was that Allen took control. The crew that showed up stayed with my project from beginning to end. They were punctual, reliable, and easy to work with. No job was too big or too hard for them.
I thank all of them, I will always remember their good work, and will recommend them to everyone I know.
Allen K. came over to help me today (Labor Day). The water supply line for the toilet on the first floor sprung a major leak and within 30 minutes half of the floor was flooded...He talked to our landlord and her insurance agent and is helping us get the flooring and kitchen island repaired. He was super helpful, courteous and professional!
I contacted SERVPRO to come and inspect my clients property due to mold and moisture presence, Allen and Marianna showed up on time and performed testing and were very informative of the process and explained everything. They gave us estimate and were very competitive and pleased to have hired them for the job. They did excellent work in a timely and I highly recommend them to anyone I know.
These guys are awesome! Had a water leak and mold just weeks after bringing home a newborn--Gill and his team were beyond considerate of me, the baby, and our situation. He worked with me through the insurance process, making helpful suggestions along the way, he worked hard to minimize the impact of the crew and the remediation process on me and the baby, and he never made me feel awkward as I walked around with my own leaks (nursing mom here). While I wasn't sad to have the repair fixed, I was sad to see the crew go. They listened to my whining, they empathized with me, and they made me laugh through the whole thing. Best of all, they worked quickly, were thorough, fair, and economical. Highly recommend!
Fast, professional service. Kept me informed every step of the way when it came to my small kitchen fire that needed restoration. Got the job done in the estimated time and worked directly with insurance, so I didn't have any hassle there either. Thanks guys!
They were informative and professional. They used great equipment and really educated us in the process. I would highly recommend them.
I highly recommend SERVPRO of Palo Alto and give Anna and Marconi there two thumbs up.
My house had a big water damage, impacting both floors, about 2 months ago. I chose SERVPRO of Palo Alto mainly because they are close to my house and their Yelp reviews. Anna, Marconi and their team didn't disappoint at all. A few things to note:
1. Both Anna and Marconi came across as confident and knowledgeable about water damage remediation. They walked me through their key action steps and the timeline. That made it easier for me to plan the timing of build-back, etc.
2. They are very responsive. Both are always available when I call or text them for updates.
3. Marconi kindly called me every day after he's done for the day so as he can brief me what he did that day and his plan for the next day.
4. Water damage is nightmare to any home owner. I particularly wanted to thank Anna for being calm and confident in discussing water remediation plans with me and answering my questions. That eased a lot of stress for me.
Again, god bless you will never have a water damage. If it does happen, please consider Ann and Marconi at SERVPRO of Palo Alto.
My insurance company referred me to SERVPRO, and I am so glad they did. They gave me an estimated time, and Manny showed up on time. Manny told me what needs to be done, and how it was going to be done. I set my appointment- and the cleaning crew came on time as promised by Manny. The cleaning crew did an awesome job cleaning my shop. I highly recommend them! They are professional, honest and hard working! I hopefully don't have to use them again, but if I do, I will call SERVPRO! Thank you!!!
Allen and his team are the best! I had previously worked with another mold company and had a horrible experience. They took twice as long as they said they would and ended up costing twice the amount. After reading hundreds of reviews, I decided I would give Allen a try, and I'm so glad I did! He showed up on time and meant business. He wasted no time in figuring out was going on and calling a company he trusts to come do an air test, on the same day! As soon as we were ready to proceed with the cleaning, Allen and his team showed up on time and took care of everything. Mold is such a stressful thing to deal with, but Allen takes all of the stress away and ACTUALLY CARES. You will be in great hands, trust me.
I called Allen at SERVPRO of Palo Alto to ask him to come to my townhouse and check my kitchen and hallway for water damage.
Allen being a true professional and kind human being, gave me suggestions on how to get started, called my insurance company to explain the scope of the damage, and set a time for his crew to come start working ASAP on the project. I can't express what a relief it was that Allen took control. The crew that showed up stayed with my project from beginning to end. They were punctual, reliable, and easy to work with. No job was too big or too hard for them.
I thank all of them, I will always remember their good work, and will recommend them to everyone I know.
About Us
SERVPRO of Palo Alto is locally owned and operated. We are known for putting our customers first. We specialize in the cleanup and restoration of residential and commercial property after a water, fire or smoke damage. We also mitigate mold and mildew from your home or business.
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust. No job is too big or too small for SERVPRO of Palo Alto to handle. We are here to help 24/7 365 days per year.
Our staff is highly trained in property damage restoration. From initial and ongoing training to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system, no damage is too large or too small for SERVPRO of Palo Alto.
We understand the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened.
If you would like to schedule service for your home or business, please call today! We would be honored to handle your cleaning and restoration needs.
Insurance and Payment Information
For a stress free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.
Certifications
IICRC Certified Firm
ASD - Applied Structural Drying Technician
WRT - Water Damage Restoration Technician
FSRT - Fire & Smoke Damage Restoration Technician
OCT - Odor Control Technician
ECTP - Employee Certification Training Program
RRRP - Lead-Based Paint Activities and Renovation
