About Us
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SERVPRO of North Sacramento
About Us
Restoration companies have the honor and unique opportunity to partner with residents of the communities they serve at times of great need and stress. At SERVPRO of North Sacramento, we put emphasis on developing relationships that make a positive difference in our customers’ lives as we take on the tasks necessary to help them recover from a water, fire, storm, mold, or other disasters.
We commit to providing services of unsurpassed quality, intended to deliver a premium level of value to our customers. Owners Sam and Hiba Awwad pledge to handle each project undertaken with the highest standards of integrity and insist that our employees adhere to industry best practices as we transform catastrophic scenarios back to pre-loss condition.
Teamwork is the foundation of our approach at SERVPRO of North Sacramento. We seek highly-qualified individuals to work with us, meeting the needs of our customers and increasing the capacity of our company to provide mitigation, remediation, and restoration services as an industry leader in the communities we serve.
Technicians who work for us are highly trained, skilled, and experienced. Our production employees hold a wide range of certifications from the Institute of Inspection, Cleaning, and Restoration Certification (IICRC). The purpose of the IICRC is to develop and support internationally recognized standards in the cleaning and restoration industry. The services we perform reflect our promise to perform work that meets or exceeds these standards.
Our team takes responsibility for the assessments we make, recovery plans we develop, and the work product we deliver. Integrity and personal accountability are at the core of all we do. Customers can expect honesty, transparency, and reliability from everyone associated with SERVPRO of North Sacramento, as we help to alleviate the stress and fear when disaster strikes that can be overwhelming.
Service Area
Certifications
- RCT - Rug Cleaning Technician
- RRRP - Lead-Based Paint Activities and Renovation
- UFT - Upholstery & Fabric Cleaning Technician
- AMRT - Applied Microbial Remediation Technician
- CMT - Commercial Carpet Maintenance Technician
- OSHA - 30-hour General and/or Construction Industry Training Program
- FSRT - Fire & Smoke Damage Restoration Technician
- WRT - Water Damage Restoration Technician
- FCT - Floor Care (Hard Surfaces) Technician
- ECTP - Employee Certification Training Program
- OCT - Odor Control Technician
- CCT - Carpet Cleaning Technician
- OSHA - 10-hour General and/or Construction Industry Training Program
- ASD - Applied Structural Drying Technician
- SMT - Stone, Masonry and Ceramic Tile Cleaning Technician
- IICRC Certified Firm
- HST - Health and safety Technician
Payment Info
The following cards are accepted:Awards
- Directors Bronze SERVPRO INDUSTRIES
- Fire & Water- Clean Up and Restoration Service Best Of Presented by Sacramento Award Program
- Directors Bronze SERVPRO INDUSTRIES
- Fire & Water- Clean Up and Restoration Service Best Of
- Storm Trooper Award Northern California Wildfires
Affiliations
- Sacramento Claims Association
- Natomas Chamber Of Commerce
- Better Business Bureau - BBB of Northeast California
- Institute of Inspection, Cleaning and Restoration Certification – IICRC
What our
customers are saying
Highly recommended SERVPRO of North Sacramento!
Sam was quick to respond. Guided us through the entire process and told us what to expect. We were relieved to have such a professional team working with us during a stressful time.
They team were detailed oriented, thorough and absolute professionals in their approach. They moved all our furniture and stored it away while they addressed the water damage.
Wouldn't want go through water emergency again, but If I did I would call Sam @ SERVPRO of North Sacramento!
I called this location amongst a host of other companies. This company stuck out while shopping around. The customer service on the phone was extremely friendly and they were willing to come to my site within the hour.
They visited the job site and got started shortly after dealing with the insurance procedures. They were very helpful with the whole ordeal. Insurances could be a pain in the A$$, but they made the process a much smoother and pleasant one.
Would definitely recommend them!
Like all the other great reviews, I just can't say enough about how wonderful it was to have Sam and his crew help us out. We had a water leak that had been going on for awhile, so we had mold. We have never had anything like this happen before, but they came in and fixed things right up. They are very professional, from Christine in the office to the crew that showed up everyday. I highly recommend them!! Thank you so much SERVPRO of North Sacramento.
Sam, thank you so much for the outstanding customer service! Really appreciate how prompt you were to take care of leaky ceiling at my rental. I'll most definitely keep you in mind for future projects.
OUTSTANDING! PROFESSIONAL! COMPASSIONATE! PUNCTUAL!
RESPECTFUL!
I can honestly say, that I have never done business with such amazing people. 5 stars is not enough. Sam, Heba and their crew dealt with a very difficult situation . Most business people would have quit. They persevered and I am so grateful to them for their commitment and amazing work ethic! outstanding job!
Thank you SO much!
Came through always as promised. Did and great job, the team was super efficient. Highly recommended
The men who helped me did an amazing job! Paul, Anthony and Rafael were all very helpful and careful when it came to my things. They were patient as well! Amazing customer service! I recommend them to anyone who is going through fire damage or any type of damage to their home! They even went as far as unclogging my drain when it was pouring. Perfect job!
SERVPRO of North Sacramento did a wonderful job of helping us with our water damage. They were professional and answered all of our many questions about the process. The ended up being able to save all of our counter tops and cabinets. I would highly recommend this company if you have water damage or mold problems.
Experienced a major water leak through the ceiling of my condo, hired Sam at SERVPRO of North Sacramento to clean up. Can't speak highly enough of him and his team! Great job of cleaning up and drying out, customer service was terrific, friendly and calming during a stressful time. He provided constant updates so I always knew where things were at, along with detailed documentation of the whole process. Very helpful in dealing with insurance company as well. If you need help with damage restoration, call him, he will make it right!
Highly recommended SERVPRO of North Sacramento!
Sam was quick to respond. Guided us through the entire process and told us what to expect. We were relieved to have such a professional team working with us during a stressful time.
They team were detailed oriented, thorough and absolute professionals in their approach. They moved all our furniture and stored it away while they addressed the water damage.
Wouldn't want go through water emergency again, but If I did I would call Sam @ SERVPRO of North Sacramento!
I called this location amongst a host of other companies. This company stuck out while shopping around. The customer service on the phone was extremely friendly and they were willing to come to my site within the hour.
They visited the job site and got started shortly after dealing with the insurance procedures. They were very helpful with the whole ordeal. Insurances could be a pain in the A$$, but they made the process a much smoother and pleasant one.
Would definitely recommend them!
Like all the other great reviews, I just can't say enough about how wonderful it was to have Sam and his crew help us out. We had a water leak that had been going on for awhile, so we had mold. We have never had anything like this happen before, but they came in and fixed things right up. They are very professional, from Christine in the office to the crew that showed up everyday. I highly recommend them!! Thank you so much SERVPRO of North Sacramento.
Sam, thank you so much for the outstanding customer service! Really appreciate how prompt you were to take care of leaky ceiling at my rental. I'll most definitely keep you in mind for future projects.
OUTSTANDING! PROFESSIONAL! COMPASSIONATE! PUNCTUAL!
RESPECTFUL!
I can honestly say, that I have never done business with such amazing people. 5 stars is not enough. Sam, Heba and their crew dealt with a very difficult situation . Most business people would have quit. They persevered and I am so grateful to them for their commitment and amazing work ethic! outstanding job!
Thank you SO much!
Came through always as promised. Did and great job, the team was super efficient. Highly recommended
The men who helped me did an amazing job! Paul, Anthony and Rafael were all very helpful and careful when it came to my things. They were patient as well! Amazing customer service! I recommend them to anyone who is going through fire damage or any type of damage to their home! They even went as far as unclogging my drain when it was pouring. Perfect job!
SERVPRO of North Sacramento did a wonderful job of helping us with our water damage. They were professional and answered all of our many questions about the process. The ended up being able to save all of our counter tops and cabinets. I would highly recommend this company if you have water damage or mold problems.
Experienced a major water leak through the ceiling of my condo, hired Sam at SERVPRO of North Sacramento to clean up. Can't speak highly enough of him and his team! Great job of cleaning up and drying out, customer service was terrific, friendly and calming during a stressful time. He provided constant updates so I always knew where things were at, along with detailed documentation of the whole process. Very helpful in dealing with insurance company as well. If you need help with damage restoration, call him, he will make it right!