Water Damage Cleanup & Repair

Our local SERVPRO team came to our rescue when our house flooded on New Year’s Eve. From that first phone call, I was treated with kindness and respect. I was impressed with their knowledge of what needed to be done and every step was explained to me clearly and concisely. When issues arose, they explained my options and ultimately came up with solutions that worked for us. They were prompt and worked very hard every day until the job was finished. I felt confident in their knowledge and abilities and have recommended them to my friends and neighbors. My only regret is that I didn’t call them sooner! Thank you to Arturo, Kimmy, Stonewall, Omar, Scott, Drew, and the crew!

After a supply line failed in our upstairs bathroom, we came home to a flooding garage and significant standing water upstairs. Mike and Drew were on-site fast and got to work setting up drying equipment and getting us on the road to recovery. Mike returned with Stonewall to assess the extent of the water travel, and continued to return almost daily to reposition equipment to ensure everything totally dried. Arturo worked directly with our insurance to get everything handled and made sure we understood the entire process. Now, less than two weeks later, Stonewall and Mike have just completed demolition and cleanup, clearing us for reconstruction. I really can't thank the whole team enough. You took a homeowner's worst nightmare and removed the fear from it with your explanations and stepwise solutions. I hope I never need to call again, but if something goes sideways, I know who to call. Thank you Mike, Drew, Stonewall, Arturo, and Dave!

The experience with these guys was absolutely fantastic. They were professional and courteous and came in on a weekend to finish our job. The crew chief, Omar, was excellent!

Scott and Omar did a great job with demo and cleanup! The whole responding crew was great! Thanks very much!

Thank you a lot Mike, Ray, Alex and their team!! I met very professional attitude, patience to answer all my questions and great service. Thank you for your hard work!

All the SERVPRO crew every step of the way helped guide me and worked handed in hand with my insurance to help with dehumidifying, removing and listing all contents, disinfecting and cleaning the rooms after the drywall was removed. They also helped setup the contractors for asbestos mediation for m drywall removal, they helped set that up along with my insurance for everything that needed to be done. They also helped me get estimates for rebuilding and remodeling. And now my house is ready to be lived in and enjoyed with brand new remodeled clean goodness! The first night they showed up they showed up about 10 o’clock at night when I needed them and worked throughout the night to get everything in motion as quick as possible before additional damage like mold could start to set in. They have established relationships with insurance companies making it easy to get the work done as quick as possible, then bill your insurance directly for the costs without you having to be the middleman on things. It’s good to be able to set it down and let them pick it up and take care of it for you. Thank you!

From the moment I called and talked to David, Sydney at the office, to Scotty and Bobby showing up ( on time) they were very polite and professional. Scotty and Bobby worked well together as a team and answered all our questions ( this was for my mom who had a water leak at her home). Scotty explained what they were doing and why and I appreciated that as I was learning by watching and what Scotty and Bobby were explaining to us. When my mom had a question or concern regarding something about her bathroom, they were very polite with her and didn’t shrug it off. Everything was explained clearly to us and even if we didn’t understand something and Scotty had to repeat the information he didn’t get frustrated with us. I would recommend SERVPRO to family and friends. 

Mike and Sam from SERVPRO did an excellent job remediating significant water damage that happened inside our family room during the early January rain and wind storms. They were courteous and efficient and communicated clearly about the work they were doing. 

I want to commend Scott and Lawrence for an exceptional job on my flood damaged basement. I will definitely recommend them.

Our local SERVPRO team came to our rescue when our house flooded on New Year’s Eve. From that first phone call, I was treated with kindness and respect. I was impressed with their knowledge of what needed to be done and every step was explained to me clearly and concisely. When issues arose, they explained my options and ultimately came up with solutions that worked for us. They were prompt and worked very hard every day until the job was finished. I felt confident in their knowledge and abilities and have recommended them to my friends and neighbors. My only regret is that I didn’t call them sooner! Thank you to Arturo, Kimmy, Stonewall, Omar, Scott, Drew, and the crew!

After a supply line failed in our upstairs bathroom, we came home to a flooding garage and significant standing water upstairs. Mike and Drew were on-site fast and got to work setting up drying equipment and getting us on the road to recovery. Mike returned with Stonewall to assess the extent of the water travel, and continued to return almost daily to reposition equipment to ensure everything totally dried. Arturo worked directly with our insurance to get everything handled and made sure we understood the entire process. Now, less than two weeks later, Stonewall and Mike have just completed demolition and cleanup, clearing us for reconstruction. I really can't thank the whole team enough. You took a homeowner's worst nightmare and removed the fear from it with your explanations and stepwise solutions. I hope I never need to call again, but if something goes sideways, I know who to call. Thank you Mike, Drew, Stonewall, Arturo, and Dave!