About Us
Here to Help® 24/7
SERVPRO of Big Bear / Lake Arrowhead / NE Rancho Cucamonga
About Us
When disaster strikes, it can be overwhelming to plot a path forward. There are a million things to be done, and the cleanup alone can be very stressful. At SERVPRO of Big Bear/Lake Arrowhead/NE Rancho Cucamonga, we are committed to making the restoration process as carefree as possible.
SERVPRO is equipped to handle any restoration disaster, both commercial and residential. Whether your home has experienced a flood, a kitchen fire, or severe storm damage, our highly trained professionals bring both expertise and enthusiasm to the table. Not only is SERVPRO committed to repairing the damage, but we go the extra mile, inspecting the full extent of the damage and protecting your home against ongoing risks.
With 24/7 readiness, SERVPRO is not only the fastest to any disaster, but we are also the most qualified. Each of our teams has undergone extensive training, from corporate training to regular IICRC-industry certification. From water damage mitigation to severe fire damage, our teams will put together customized plans to get your property back to its original condition with efficient work and a positive attitude!
Having served communities around the nation since 1967, our teams are eager to serve you. If your home or business has experienced any kind of disaster, reach out to us today!
Service Area
Certifications
- AMRT - Applied Microbial Remediation Technician
- ASD - Applied Structural Drying Technician
- WRT - Water Damage Restoration Technician
- IICRC Certified Firm
What our
customers are saying
I called SERVPRO Big Bear on New Years Eve. They came out in the middle of the night and are fantastic group of people to work with. Dart explained exactly what was going to take place and followed up the next day. I could not be happier with my experience. Considering I did not want this experience in the first place. Thank you
"Dart was incredibly friendly and professional and the job was done very timely. I am extremely likely to recommend SERVPRO of Big Bear to a friend or colleague."
Dart and his crew did an excellent job they came out on short notice were professional and courteous. Don't hesitate to call 24/7 someone will be there to take care of your needs.
Dart and his team are amazing. Extremely ethical!!! just like another posted said. Super knowledgeable. Super impressed. They show up exactly when they say the will. Walk you through exactly what is going to be done. I asked a ton of questions and all were answered with respect and knowledge. Great advice. Professional and courteous!!!
Thank you SERVPRO!!!
Thank goodness there is a reliable service that can come to the rescue. Don't think there is anyone else I would trust. Dart was friendly and did what he said he would and that's worth everything. Hope I don't need them again.
EXCELLENT CUSTOMER CARE! I normally don’t post reviews however Production Crew Chief, Michael Gaffney and his crew with SERVPRO deserve the praise. Not only were they quick to respond, they were also beyond professional. Michael walked us through the process and explained in detail what the procedures would be to clean up massive water damage. Within 3 days, the process was completed. HIGHLY RECOMMEND!
The folks at SERVPRO are top notch in just about everything they do. From setting up estimates, performing remediation, helping with reconstruction and resolving issues, the team really goes the extra mile to ensure the customer is happy. The office staff is excellent on following through on commitments and even jumped in to help at job site when needed. The crew lead by Andrew was always willing to work with me even when the project timeline shifted due to unforeseen issues. This is a company I feel can really be trusted with any sized project and their focus on customer service was clearly a priority in my case. I strongly recommend the crew at SERVPRO for any remediation work and/or reconstruction needs that you may have.
These guys are amazing, they explained the process of what they do and how they do it. I could not ask for a better service experience in about the worst time of life. As my house was filling with water Dart explained how to get the water off and was at my door with his crew within what seemed liked minutes !!!
Thank you SERVPRO Big Bear / Lake Arrowhead / Rancho Cucamonga
A pipe burst inside my kitchen wall, giant first time homeowner's nightmare, black mold and all! I called my homeowners insurance and they sent a plumber out the following business day. He told me that he wasn't doing any repairs until I had a restoration company come out and repair the secondary damage. He recommended Quick Dry. I called them - they said they would come to my house between 11-3pm, but showed up at 9pm at night and asked I pay up front. He told me it would be thousands of dollars without even looking at the damage. I then did some research online and found Dart and SERVPRO. I left a voicemail thinking they would follow up in the morning because it was 10:30pm, nope! The owner, Dart answered and put my mind at ease that everything was going to be okay. He came to my house that night and got to work getting everything repaired and ensured I had a safe living environment for my family. Dart made me feel like family. He made it his priority to get everything encapsulated/contained immediately so my children had clean air. I know this is something you never want to happen to your home. SERVPRO was a huge blessing. Dart followed up with me about the plumbing issue, he sent a tech out to fix my pipe and put in a temp sink for me while we waited for the new cabinets and counter tops. If I could give this business 20 stars I would. I highly recommend SERVPRO, forever grateful for their quick and professional service.
Cindy
I called SERVPRO Big Bear on New Years Eve. They came out in the middle of the night and are fantastic group of people to work with. Dart explained exactly what was going to take place and followed up the next day. I could not be happier with my experience. Considering I did not want this experience in the first place. Thank you
"Dart was incredibly friendly and professional and the job was done very timely. I am extremely likely to recommend SERVPRO of Big Bear to a friend or colleague."
Dart and his crew did an excellent job they came out on short notice were professional and courteous. Don't hesitate to call 24/7 someone will be there to take care of your needs.
Dart and his team are amazing. Extremely ethical!!! just like another posted said. Super knowledgeable. Super impressed. They show up exactly when they say the will. Walk you through exactly what is going to be done. I asked a ton of questions and all were answered with respect and knowledge. Great advice. Professional and courteous!!!
Thank you SERVPRO!!!
Thank goodness there is a reliable service that can come to the rescue. Don't think there is anyone else I would trust. Dart was friendly and did what he said he would and that's worth everything. Hope I don't need them again.
EXCELLENT CUSTOMER CARE! I normally don’t post reviews however Production Crew Chief, Michael Gaffney and his crew with SERVPRO deserve the praise. Not only were they quick to respond, they were also beyond professional. Michael walked us through the process and explained in detail what the procedures would be to clean up massive water damage. Within 3 days, the process was completed. HIGHLY RECOMMEND!
The folks at SERVPRO are top notch in just about everything they do. From setting up estimates, performing remediation, helping with reconstruction and resolving issues, the team really goes the extra mile to ensure the customer is happy. The office staff is excellent on following through on commitments and even jumped in to help at job site when needed. The crew lead by Andrew was always willing to work with me even when the project timeline shifted due to unforeseen issues. This is a company I feel can really be trusted with any sized project and their focus on customer service was clearly a priority in my case. I strongly recommend the crew at SERVPRO for any remediation work and/or reconstruction needs that you may have.
These guys are amazing, they explained the process of what they do and how they do it. I could not ask for a better service experience in about the worst time of life. As my house was filling with water Dart explained how to get the water off and was at my door with his crew within what seemed liked minutes !!!
Thank you SERVPRO Big Bear / Lake Arrowhead / Rancho Cucamonga
A pipe burst inside my kitchen wall, giant first time homeowner's nightmare, black mold and all! I called my homeowners insurance and they sent a plumber out the following business day. He told me that he wasn't doing any repairs until I had a restoration company come out and repair the secondary damage. He recommended Quick Dry. I called them - they said they would come to my house between 11-3pm, but showed up at 9pm at night and asked I pay up front. He told me it would be thousands of dollars without even looking at the damage. I then did some research online and found Dart and SERVPRO. I left a voicemail thinking they would follow up in the morning because it was 10:30pm, nope! The owner, Dart answered and put my mind at ease that everything was going to be okay. He came to my house that night and got to work getting everything repaired and ensured I had a safe living environment for my family. Dart made me feel like family. He made it his priority to get everything encapsulated/contained immediately so my children had clean air. I know this is something you never want to happen to your home. SERVPRO was a huge blessing. Dart followed up with me about the plumbing issue, he sent a tech out to fix my pipe and put in a temp sink for me while we waited for the new cabinets and counter tops. If I could give this business 20 stars I would. I highly recommend SERVPRO, forever grateful for their quick and professional service.
Cindy