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Troy M. Kraft
Troy M. Kraft
Owner of SERVPRO of Kelowna

Meet Our Team

All it takes is one call to SERVPRO of Kelowna and our service technicians will be onsite within one hour to help you when you need it. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays

Here to Help® 24/7

SERVPRO of Kelowna

(250) 899-9789
Leave us a review
(250) 899-9789
Meet our Team. Here to Help 24/7
  • Ashley Greene, team member at SERVPRO of Kelowna

    Ashley Greene

    Ashley is a Project Manager at SERVPRO of Kelowna. He has over 10 years experience and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC):

    Water Damage Restoration, Fire & Smoke Restoration, Applied Microbial Remediation, Carpet Cleaning and Odour Control

    When not at work, you can usually find Ashley down at the volleyball courts in City park.

What our
customers are saying

Troy and his team were very professional, prompt, and knowledgeable. They walked us through the remediation process and what to expect in advance. They completed the job quickly and cleaned up before leaving. We will highly recommend SERVPRO of Kelowna to anyone with mold issues, big or small. Thank you!!

Adam Brittany
Kelowna

I used the services of SERVPRO to address water damage in my basement. I was grateful with the company's prompt response in removing damaged materials and initiating the drying process. Their handling of interactions with my insurance provider was particularly reassuring. The repairs were completely to a high standard. I would like to express my gratitude to Ashley and Katherine for competently managing my case.

Christine
Kelowna

Troy helped me with a leak behind my washing machine. He was so professional, knowledgeable and prompt. Thank you for your impeccable service Troy. I’d definitely recommend SERVPRO and use them again in the future!

Deanna Stelmaschuk
Kelowna

"Incredibly happy with this service! My apartment my flooded on Christmas Eve and @9:30am Christmas morning Ashley arrived and went to work on cleanup. Very grateful and happy with the help!"

Liam Alexander
Kelowna

"Troy took my call around 9:30 on a Friday evening and was at the property right away. He was professional, brought the immediate fans and dehumidifiers to fix the situation. Furthermore, Troy followed up the next day to check on the progress. Every time, we encountered Troy he was great to have in our corner. He listened, provided his expertise, and made a stressful situation, enjoyable. Thank you Troy and SERVPRO!"

Blair Hamer
Kelowna

Respectable, very knowledgeable in answering all questions about a healthy home environment, affordable rates, and always on time... Best company in town..

Philip Wylie
Kelowna

The service I received from SERVPRO was very professional. I got a quick response and they met me onsite with a time that fit my schedule. Polite and knowledgeable staff were a pleasure to deal with.

Shea Nicholson
Kelowna

"Troy took our call on a Sunday morning and was at the property right away. His team immediately brought fans and dehumidifiers to help fix the situation. I found SERVPRO provided professional service and we are happy with the quality of work done by all those who were part of our project. Thanks again!"

Chad Press
Kelowna

"We had a basement water leak—Troy and the guys at SERVPRO were incredible. I cannot recommend them highly enough! Their team was reassuring and honest during assessment, patient and informative explaining our options, and efficient with their work. They did an excellent job and offered us really reasonable pricing. If I could give more than 5 stars I would!"

Kimberly Fraser
Kelowna

Troy and his team were very professional, prompt, and knowledgeable. They walked us through the remediation process and what to expect in advance. They completed the job quickly and cleaned up before leaving. We will highly recommend SERVPRO of Kelowna to anyone with mold issues, big or small. Thank you!!

Adam Brittany
Kelowna

I used the services of SERVPRO to address water damage in my basement. I was grateful with the company's prompt response in removing damaged materials and initiating the drying process. Their handling of interactions with my insurance provider was particularly reassuring. The repairs were completely to a high standard. I would like to express my gratitude to Ashley and Katherine for competently managing my case.

Christine
Kelowna

Troy helped me with a leak behind my washing machine. He was so professional, knowledgeable and prompt. Thank you for your impeccable service Troy. I’d definitely recommend SERVPRO and use them again in the future!

Deanna Stelmaschuk
Kelowna

"Incredibly happy with this service! My apartment my flooded on Christmas Eve and @9:30am Christmas morning Ashley arrived and went to work on cleanup. Very grateful and happy with the help!"

Liam Alexander
Kelowna

"Troy took my call around 9:30 on a Friday evening and was at the property right away. He was professional, brought the immediate fans and dehumidifiers to fix the situation. Furthermore, Troy followed up the next day to check on the progress. Every time, we encountered Troy he was great to have in our corner. He listened, provided his expertise, and made a stressful situation, enjoyable. Thank you Troy and SERVPRO!"

Blair Hamer
Kelowna

Respectable, very knowledgeable in answering all questions about a healthy home environment, affordable rates, and always on time... Best company in town..

Philip Wylie
Kelowna

The service I received from SERVPRO was very professional. I got a quick response and they met me onsite with a time that fit my schedule. Polite and knowledgeable staff were a pleasure to deal with.

Shea Nicholson
Kelowna

"Troy took our call on a Sunday morning and was at the property right away. His team immediately brought fans and dehumidifiers to help fix the situation. I found SERVPRO provided professional service and we are happy with the quality of work done by all those who were part of our project. Thanks again!"

Chad Press
Kelowna

"We had a basement water leak—Troy and the guys at SERVPRO were incredible. I cannot recommend them highly enough! Their team was reassuring and honest during assessment, patient and informative explaining our options, and efficient with their work. They did an excellent job and offered us really reasonable pricing. If I could give more than 5 stars I would!"

Kimberly Fraser
Kelowna

About Us

I spent most of my childhood surrounded by building supplies and drying equipment as restoration has been in the family for two generations. I learned the trade at an early age but left on my own path as many of us do. My passion was aimed at Leadership and Management. Over a decade later, after experiencing our own water damage and how it was managed, I knew I could do better. Actually, I knew I could do a lot better.  I searched for many months to find a restoration franchise that shared the same values that I have, a company that put people and customer’s needs first and a company invested in the community.  I found this with SERVPRO, a company that has been in the water restoration business since 1967, has locations across North America, and continues to uphold the values it started with.

With an established restoration company behind me, I am now building a team that consists of top quality people experienced in water and fire restoration that focus on service first.

Customer’s deserve support and a company that follows through when they are suffering a loss that is related to one of their biggest investments.  This is what you can expect from SERVPRO of Kelowna.  We care!

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Troy M. Kraft
Troy M. Kraft
Owner of SERVPRO of Kelowna

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.